Duty manager Work, Jobs in Chelmsford, Eng (with Salaries)

General Manager
Camp Beaumont —Chelmsford
- £45,000 - £50,000 a year
- Weekend availability
- Organisational skills
- Leadership
- Communication skills
Specimen Reception and Office Manager
Mid and South Essex NHS Foundation Trust —Chelmsford
- £39,959 a year
- Full-time
6d
Practice Manager
PrimaryCareCareers —Chelmsford
- £25,153 - £55,175 a year
- GP surgery experience
- Team management
- Human resources
9d
Operations Manager
PrimaryCareCareers —Ongar
- £30,000 - £40,000 a year
- Management
- IT
- Communication skills
- Annual leave
- Flexible schedule
7d
Housekeeper
The Sofa Delivery Company —Chelmsford
- £12.71 an hour
Quick apply
6d
Nursery Assistants
Gardening Express —Chelmsford
- Weekend availability
Bar staff / 4055 - The Ivory Peg, Chelmsford
J D Wetherspoon plc —Chelmsford
- £12.81 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Employee discount
1d
Receptionist
The Beacon Health Group —Chelmsford
- £12.86 an hour
- Employee discount
- Sick pay
Quick apply
13d
Training Coordinator
COLAS RAIL UK —Chelmsford
- Administrative experience
- Organisational skills
- Communication skills
Sales and Service Coordinator
ADM —Chelmsford
- Microsoft Outlook
- Customer service
- Communication skills
Senior Facilities Manager
Mitie —Chelmsford
- Full-time
17h
Planteria/Nursery Manager
Gardening Express —Chelmsford
- Weekend availability
Duty Manager | Southend Theatres | Permanent
Trafalgar Enterainment —Southend-on-Sea
- £26,800 - £32,900 a year
- Full-time
- Management
- Customer service
- Flexible schedule
6d
Helpdesk Administrator - Shifts
Equans —Chelmsford
- 12 hour shift
- Customer service
- Annual leave
- Employee assistance programme
Training Coordinator
COLAS —Chelmsford
- Administrative experience
- Organisational skills
- Communication skills
Office Manager
LJ Recruitment —Colchester
- £35,000 - £40,000 a year
- ERP systems
- Microsoft Office
- Organisational skills
NPD Coordinator
PrepWorld —Northfleet
- £36,000 - £40,000 a year
- Full-time
Quick apply
General Manager
TeamSport —Basildon
- Weekend availability
- Management
- Leadership
- Communication skills
6d
Managing Secretary
Bentley Golf Club —Brentwood
- £45,000 - £50,000 a year
- Weekend availability
- Supervising experience
- IT
- In-person
- Free parking
Quick apply
9d
Quality Systems Manager
TECNIQ —Witham North
- Up to £70,000 a year
- Full-time
- Engineering
- Continuous improvement
- Travel
- Free parking
- Life insurance
Quick apply
2d

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General Manager

Camp Beaumont -
Chelmsford

Apply Now

Job details

Full-time
£45,000 - £50,000 a year

Qualifications

Cost control
Organisational skills
Leadership
Communication skills

Full job description

Job Description: General Manager

Organisation: Marsh Farm
Reports to: Parks Director
Direct Reports: Duty Managers, Department Heads (Retail, Food & Beverage, Operations, Events & Entertainment, all team)

Purpose of the Role

The General Manager is responsible for the day-to-day leadership, operational delivery, and site performance of Marsh Farm. Reporting to the Parks Director, the GM ensures that agreed commercial strategies (The Budget), standards, and plans are executed consistently on site, delivering a safe, welcoming, and high-quality visitor experience.

This is a highly visible, hands-on role. The General Manager leads from the front, sets standards through action, and takes ownership of operational performance, people leadership, and guest experience. The role is not desk-based; it requires regular presence on the floor, walking the customer journey, supporting teams, and intervening immediately when standards slip.

Key Responsibilities

Operational Leadership & Site Standards

Take full responsibility for the day-to-day operation of Marsh Farm, ensuring all areas are safe, clean, compliant, and guest-ready.

Maintain a strong on-site presence, particularly during peak trading periods, events, and weekends.

Lead by example by walking the customer journey, identifying issues, and ensuring immediate corrective action is taken.

Ensure all departments consistently deliver agreed brand standards, service levels, and presentation expectations.

Act decisively when standards, behaviours, or performance fall below expectation.

Commercial Delivery & Performance

Deliver the commercial plans and targets (The Budget) including revenue, Spend Per Head (SPH), and cost control.

Actively drive ticket sales, retail, food & beverage performance, events income, and membership conversions on site.

Ensure shop areas are fully stocked, priced correctly, and presented to maximise sales.

Work with teams to improve upselling, suggestive selling, and guest engagement in a natural, customer-first way.

Monitor daily performance and respond quickly to underperformance.

People Leadership & Culture

Lead, motivate, and develop Duty Managers and department leaders, setting clear expectations and standards.

Ensure teams are well trained, well deployed, and fully understand their roles and responsibilities.

Address poor attitudes, behaviours, or performance promptly and fairly, escalating issues where necessary.

Build a positive, accountable culture where standards matter and everyone takes pride in the site.

Support recruitment, onboarding, and ongoing development of the team.

Customer Experience

Champion a consistent, welcoming, and engaging customer experience across the site.

Ensure staff follow agreed service standards, including greetings, engagement, and problem resolution.

Review guest feedback and complaints, taking ownership of improvements and preventing repeat issues.

Ensure first impressions (car park, entrance, toilets) and last impressions are consistently positive.

Health, Safety & Compliance

Ensure full compliance with health & safety legislation, food safety standards, animal welfare requirements, and licensing conditions.

Ensure risk assessments, checks, logs, and SOPs are completed accurately and on time.

Act immediately on any safety or compliance concerns.

Communication, Reporting & Accountability

Report regularly to the Parks Director on site performance, challenges, and opportunities and solutions.

Participate fully in weekly performance reviews, operational meetings, and planning sessions.

Provide honest, timely updates and take ownership of actions agreed.

Support the site by implementing changes quickly and consistently.

Skills & Experience

Proven experience managing operations in a leisure, attraction, hospitality, retail, or visitor-focused environment.

Strong people leadership skills with experience managing managers and frontline teams.

Commercial awareness with an understanding of revenue drivers, cost control, and SPH.

Confident decision-maker with the ability to act quickly under pressure.

Strong organisational and communication skills.

Personal Attributes

Highly visible, hands-on leader who sets standards by example.

Customer-focused with strong attention to detail.

Accountable, resilient, and solutions focused.

Comfortable being challenged and holding others to account.

Proud ambassador for Marsh Farm and its values.

Due to the nature of this role being in hospitality you will be required to work some weekends.

Please forward your CV to [email protected]

OVERVIEW

ROLE

Operations
SALARY

£45,000-£50,000
TYPE

Full Time
LOCATION

Chelmsford

Apply Now

Refine Your Search

duty manager jobs in chelmsford, eng

General Manager

Specimen Reception and Office Manager

Practice Manager

Operations Manager

Housekeeper

Nursery Assistants

Bar staff / 4055 - The Ivory Peg, Chelmsford

Receptionist

Training Coordinator

Sales and Service Coordinator

Senior Facilities Manager

Planteria/Nursery Manager

Duty Manager | Southend Theatres | Permanent

Helpdesk Administrator - Shifts

Training Coordinator

Office Manager

NPD Coordinator

General Manager

Managing Secretary

Quality Systems Manager

I want to receive the latest job alerts for duty manager in chelmsford, eng

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