2nd line support engineer Work, Jobs in Cheltenham, Eng (with Salaries)

DV Cleared Network Engineer (2nd Line)
Forfusion —Cheltenham
- £35,000 - £55,500 a year
- Computer networking
- Linux
- Gym membership
- Life insurance
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- Azure
- Software troubleshooting
- Customer service

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DV Cleared Network Engineer (2nd Line)

Forfusion
Cheltenham

Apply Now

Job details

£35,000 - £55,500 a year

Benefits

Company pension
Private medical insurance
Gym membership
Life insurance
Sick pay

Qualifications

Cisco ISE
ITIL Certification
CCNP
CCNA
Computer networking
Linux
Network Security

Full job description

About the Role

We’re looking for a number of DV Cleared Network Engineers to help keep critical Cisco networks and applications secure, stable, and always available.

This isn’t a traditional NOC role. Instead of pure monitoring, you’ll focus on the ongoing health, security, and lifecycle management of enterprise Cisco environments, ensuring systems are patched, optimised, compliant, and ready to support mission-critical operations.

You’ll work in a highly secure setting where attention to detail, reliability, and security are absolutely essential.

What You’ll Be Doing

Keep mission-critical Cisco networks and platforms secure, resilient, and performing at their best
Manage and support key Cisco applications including:
- Cisco Catalyst Center (Cat Center)
- Cisco Identity Services Engine (ISE)
- Cisco Firepower Management Center (FMC)
Carry out software upgrades, patching, and lifecycle refresh activities across network and security platforms
Ensure systems remain secure, compliant, and aligned to strict operational standards
Maintain strong security controls, including segmentation, access policies, and device hardening
Proactively identify and resolve risks to availability, performance, or security
Implement controlled changes in line with rigorous governance and audit requirements
Support incident resolution and TAC escalations when needed, with a focus on fast recovery and preventing recurrence
Keep documentation and audit records accurate and up to date

Requirements

What We’re Looking For

Active DV (Developed Vetting) clearance
Experience working with Cisco networking and security technologies
Hands-on exposure to Cat Center, ISE, and/or FMC
Background in secure or high-availability environments
Strong understanding of network security, patching, and lifecycle management
CCNA

Nice to Have

Cisco security or enterprise certifications e.g. CCNP
Experience in defence, government, or other highly regulated environments
ITIL Foundation
Linux skills

What You’ll Bring

A strong focus on security, reliability, and operational excellence
The ability to stay calm and methodical in high-pressure environments
A proactive mindset, spotting issues before they become problems
Attention to detail and a commitment to doing things the right way
A team-first approach, with a clear understanding of confidentiality and trust

Benefits

Why This Role?

Work on genuinely critical systems where your contribution matters
Develop deep expertise in Cisco enterprise and security platforms
Be part of a team focused on modern lifecycle delivery, not just reactive support
Operate in a high-trust, high-impact environment

Benefits

Sick pay insurance
Life insurance
Private medical insurance
Matched pension contribution to 8%
Gym membership

Apply Now

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2nd line support engineer jobs in cheltenham, eng

DV Cleared Network Engineer (2nd Line)

IT Support Engineer

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