Culture & engagement lead Work, Jobs in Cheltenham, Eng (with Salaries)

Policy and Engagement Programme Lead
Sanctuary Group —Worcester
- £51,379 - £54,083 a year
- Full-time
- Customer service
- English
- Project management
- Annual leave
- Employee discount
Quick apply
19h
Lead Production Merchandiser
Superdry —Cheltenham
- Communication skills
- Negotiation
- Store discount
- Annual leave
Head of Continuous Improvement
Safran —Gloucester
- Full-time
- Military
- Continuous improvement
- Leadership
7d
Empty Homes Manager
Bromford —Tewkesbury
- £48,317.17 a year
- Overtime
- Hybrid work
- Maintenance
- Travel
- Leadership
- Annual leave
- Employee discount
Head of Digital Programmes, Band 8c
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £79,504 - £91,609 a year
- Full-time
- Project management
- Communication skills
- Annual leave
- Employee discount
Soft Services Manager
Emcor —Cheltenham
- Up to £45,000 a year
- Full-time
- No degree
- Travel
- Leadership
- Employee assistance programme
- Referral programme
Quick apply
1st Line Team Leader
Commercial —Cheltenham
- £30,000 - £38,000 a year
- Full-time
- Hybrid work
- Azure
- Management
- Customer service
- Work from home
- Employee assistance programme
Quick apply
Regional Partnerships & Fundraising Manager
Grace Kelly Childhood Cancer Trust —Worcester
- £43,000 - £46,000 a year
- Full-time
- Hybrid work
- CRM software
- Business development
- Free parking
- Health & wellbeing programme
Quick apply
8d
Senior Partner Manager SEU
VoCoVo —Cheltenham
- £65,000 - £75,000 a year
- Hybrid work
- Sales
- Communication skills
- Negotiation
- Employee assistance programme
- Sick pay
Business Analyst - Team Leader
Northrop Grumman —Cheltenham
- £77,000 - £110,000 a year
- Bachelor's degree
- Travel
- Mentoring
Associate Manager Supply Chain Continuous Improvement
Kohler —Cheltenham
- £50,000 - £56,000 a year
- Continuous improvement
- No degree
PMO Analyst
PoloWorks —Cheltenham
- Hybrid work
- Microsoft Excel
- Analysis skills
- SharePoint
- Annual leave
- Employee assistance programme
Quick apply
ER Manager
Helping Hands —Alcester
- Up to £65,000 a year
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Head of Customer Activation
Open GI —Worcester
- Full-time
- Hybrid work
- Management
- Analysis skills
- Team management
- Employee assistance programme
- Employee discount
Quick apply
Planning Content Editor
Haymarket Media Group —Gloucester
- £28,000 - £32,000 a year
- Hybrid work
- Management
- Analysis skills
- Organisational skills
- Flexible schedule
5d
General Manager (New Site Opening Cheltenham)
Siren Craft Brew —Cheltenham
- £45,000 - £47,000 a year
- Weekend availability
- Maintenance
- Continuous improvement
- Leadership
- Health & wellbeing programme
- Annual leave
Quick apply
[260521R1] English & SMSC Lead Teacher
Gloucestershire Academy for Inspirational Learning (GAIL) —Barnwood
- £32,916 - £51,047 a year
- Call to connect
- English
- Communication skills
- School
- Employee assistance programme
Tutor at Impact Mentoring
Impact Mentoring —Gloucester
- £16.50 - £22.50 an hour
- Part-time
- Bachelor's degree
- Mentoring
- In-person
Quick apply
Operational Excellence Transformation Specialist
Moog Inc. —Tewkesbury
- Full-time
- Engineering
- Project management
- Continuous improvement
- Free parking
- Annual leave
Services Program Manager
GE Aerospace —Gloucester
- Full-time
- Microsoft Office
- Leadership
- Communication skills

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Policy and Engagement Programme Lead

Sanctuary Group -
Worcester

Quick apply

Job details

Full-time
£51,379 - £54,083 a year
19 hours ago

Benefits

Company car
Cycle to work scheme
Annual leave
Company pension
Employee discount

Qualifications

Driving Licence
Customer service
English
Performance management
Project management
Quality assurance
Organisational skills
Communication skills
Negotiation
PRINCE2 Certification

Full job description

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Policy and Engagement Programme Lead

Flexible location dependent on candidate, with regular travel expected

£51,379 - £54,083 per year plus Company car

37.5 hours per week

Sanctuary is recruiting for four roles that will help lead our understanding of new regulation and response across Affordable Housing and help lead our customer engagement. These roles are all about maximising impact with our stakeholders – from our residents, front -line teams to our most senior leaders.

Supporting both our Affordable Housing and Supported Living areas, these roles will play an important part in delivering high-quality customer service to residents and supporting the achievements of our Group objectives.

Based within the Customer Experience and Compliance department, which brings together customer insight and analysis, complaint management and learning, the successful candidates will have proven experience of building strong working relationships and operating effectively in a strategic environment. They will be confident project leaders with the skills and experience to support the successful implementation of development of strategies.

The role of Policy and Engagement Programme Lead will include:

Lead the implementation of customer engagement projects and programmes working in conjunction with operational leads to drive and monitor improvements arising out of scrutiny service reviews and other projects.
Lead the implementation of projects and programmes to assess the implications of emerging regulation and legislation, to underpin Sanctuary's forward planning
Develop and maintain effective relationships with key stakeholders, internally and externally
Plan and manage programme timescales ensuring objectives are met in a timely manner and achieve agreed outcomes for all stakeholders
Lead the analysis and interpretation of complex data and information, such as emerging regulation and legislation.
Lead the development and implementation of necessary training, production of briefings and materials for stakeholders so that relevant policies and processes are adhered to.
Champion insight to ensure strategic policy direction is embedded into operational delivery and continual improvement.
Maintain effective financial systems by operating within appropriate financial policies and procedures to safeguard the organisations financial interests
Provide key stakeholders with assurance of service quality and regulatory compliance through independent, constructive challenge in fulfilling Sanctuary's mission

Skills and experiences:

Degree, management qualification or relevant professional qualification
Statistical analysis qualification or similar
PRINCE2 Practitioner Level or similar
Recent experience of undertaking a similar, expert role
Significant experience in programme/project management and delivery
Proven experience of influencing stakeholders at all levels, including Customers/Directors/Executive and Board members
Proven knowledge of relevant housing regulations, processes, legislation and good practice
Proven experience of developing and maintaining evidenced based performance management frameworks
Experience of designing, testing and evaluating new methods of working in a systematic way
Experience of developing clear and effective operational guidance
Experience of designing and implementing performance / policy development processes using formal social research techniques
Experience in the application of formal quality assurance models e.g. DMAIC/Six-sigma
Proven experience of managing customer relationships
Excellent understanding of written and spoken English
Excellent communication skills
Excellent interpersonal and customer care skills
Excellent organisational and planning skills
Good influencing and negotiation skills
Intermediate Microsoft 365
Ability to extract and interrogate data from computer systems and statistical data sources
This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence

Why work for us?

We are a not-for-profit housing association, and own and manage around 125,000 homes. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and colleagues help make a real difference to people’s lives.

Our Benefits

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

25 days annual leave (rising to a maximum of 30 days) plus public holidays

A pension scheme with employer contributions from Sanctuary
Life Assurance
Employee Advice Service including counselling
Cycle to Work scheme
Voluntary health plans
Employee discounts
Wellbeing support and tools
Employee recognition scheme
Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues

Role salary is £51,379 (rising to £54,083 after 12 months, subject to satisfactory performance)

View the job profile (if the link is unavailable please visit the Sanctuary careers website)

Closing Date: 10 August 2026

If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you – [email protected]

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

View more detail about what it’s like to work for our organisation, and what we offer on our Sanctuary careers pages at - www.sanctuary.co.uk/join-our-team

We work closely with the Home Office in order to prevent illegal working.
Sanctuary Housing Association, an exempt charity.

Quick apply

Refine Your Search

culture & engagement lead jobs in cheltenham, eng

Policy and Engagement Programme Lead

Lead Production Merchandiser

Head of Continuous Improvement

Empty Homes Manager

Head of Digital Programmes, Band 8c

Soft Services Manager

1st Line Team Leader

Regional Partnerships & Fundraising Manager

Senior Partner Manager SEU

Business Analyst - Team Leader

Associate Manager Supply Chain Continuous Improvement

PMO Analyst

ER Manager

Head of Customer Activation

Planning Content Editor

General Manager (New Site Opening Cheltenham)

[260521R1] English & SMSC Lead Teacher

Tutor at Impact Mentoring

Operational Excellence Transformation Specialist

Services Program Manager

I want to receive the latest job alerts for culture & engagement lead in cheltenham, eng

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