Our busy salon's now require a Front of House Receptionist and Social Media Assistant to join our team.
We are a fast paced salon that requires someone who can keep up with our clients demands and how quickly the salon moves -
Please see below shift working hours;
Wednesday 8.30am - 6.15pm
Thursday 8.30am - 7.45pm
Friday 8.30am - 6pm
Saturday 8am - 4.45pm
Working week is 32 hours a week (you will be provided a rota with the working hours 1 week in advance)
Hours and working days are non-negotiable
Ideally you will be able to cover shifts when needed in our Gloucester or Cirencester salon.
Overtime may become available.
The first 3 months of your training will commence in our Gloucester & Cheltenham salons with a senior receptionist or Manager
Main duties are -
* Administration and banking
* Sending and dealing with emails
* Excellent phone manner for dealing with bookings and queries
* Working mostly with a computer based software including word, excel, thunderbird and salon iq
*dealing with clients and their needs such as taking bills and booking appointments
*keeping reception area clean and stocked up including all product shelves, waiting area, bar area, floors and doorway
* Opening and closing of the salons (key holder)
* Working closely with all stylists to ensure all columns run smoothly
* Ensuring all clients have an enjoyable experience from the minute they arrive to when they leave
* Confident in dealing with any issues that may arise and be able to deal with any complaints kindly and promptly
* Follow all policies and procedures put in place by management to ensure our reception area runs smoothly at all times
* Meeting and greeting all clients with a friendly smile and persona
* Our front of house must be immaculate at all times including hair and makeup
* Report to your Front of house manager regularly and keep the, up to date at all times
*You must be highly motivated, with great stamina. The reception desk is the hub of the salon where everything needs to be managed and well organised at all times
I must stress this is a high pressured role which requires multi tasking, high levels of concentration, long periods of time standing and working closely with a team.
Candidates who are successful to the next stage of interviewing will be required to attend a trail afternoon, this is purely so you have a better understanding of what this role entails.
Pay: From £12.71 per hour
Benefits:
Experience:
- reception/front of house: 3 years (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
