Head waiter/waitress Work, Jobs in Cheltenham, Gls (with Salaries)

Head waiter/waitress
The Rectory Hotel - Crudwell —Crudwell
- From £30,000 a year
- Full-time
- Serving
- Hospitality
- Culinary experience
- Free parking
- Employee discount
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12d

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Head waiter/waitress
The Rectory Hotel - Crudwell —Crudwell
Manage reservations, handle guest inquiries, and resolve any complaints or issues professionally. Competence in basic maths for billing, splitting bills, and…
From £30,000 a year
Quick apply
12d
Head Waiter/Waitress
Sutton Hotel Collection —Bath
Heka benefits platform – your access to Heka begins from day one and is pre-loaded with a balance of £150 to use against a wide range of wellness focussed…
£13.75 an hour

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Head waiter/waitress

The Rectory Hotel - Crudwell
Crudwell

Quick apply

Job details

Full-time
From £30,000 a year
12 days ago

Benefits

Free parking
Discounted or free food
Company pension
Employee discount
Flexible schedule

Qualifications

Serving
Hospitality
Food handling
Culinary experience
Upselling
Food preparation
Guest services
Food safety
Kitchen experience
Time management

Full job description

The Rectory hotel is looking for a head waiter/waitress to join our team

The Rectory hotel is a contemporary yet relaxed Cotswolds country house hotel and restaurant. With 18 beautifully designed bedrooms, a focus on seasonal 'food you want to eat' dining, proper cocktails & beautiful grounds to explore. We offer a warm, informal but high-quality guest experience.

We are looking for an experienced and confident head waiter/waitress to join our F&B team. You will play a key role in delivering exceptional service while lading shifts and supporting the wider team in maintaining standards.

Responsibilities

Lead and supervise the waiting staff to ensure smooth service delivery during each shift
Greet guests warmly and assist with seating arrangements to optimise flow and comfort
Take accurate orders from guests, offering menu recommendations and upselling where appropriate
Serve food and beverages promptly while maintaining high standards of presentation and etiquette
Ensure all health and safety regulations, including food safety standards, are strictly adhered to
Manage reservations, handle guest inquiries, and resolve any complaints or issues professionally
Coordinate with kitchen staff to ensure timely preparation and delivery of orders
Oversee cleanliness and organisation of the dining area before, during, and after service shifts
Assist in training new staff members to uphold service standards and company policies

Experience

Proven experience in hospitality or restaurant service roles, ideally as a Head Waiter/Waitress or Supervisor
Strong knowledge of food safety regulations and proper food handling procedures
Experience with food preparation and kitchen operations is advantageous
Excellent guest service skills with the ability to anticipate guest needs and provide personalised attention
Competence in basic maths for billing, splitting bills, and handling transactions accurately
Familiarity with upselling techniques to enhance guest experience and maximise revenue
Effective time management skills to handle busy service periods efficiently
Previous experience in culinary environments or with culinary teams is desirable but not essential

What we offer

Competitive salary + service charge
Staff meals on shift
Opportunities for training and career development
A supportive and friendly work environment
Flexible hours
On-sight or free parking

This role offers an exciting opportunity for a dedicated hospitality professional to lead a dynamic team while delivering memorable dining experiences.

Pay: From £30,000.00 per year

Benefits:

Company pension
Discounted or free food
Employee discount
Free parking

Work Location: In person

Quick apply

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