Protection specialist Work, Jobs in Cheltenham, Gls (with Salaries)

Protection Retentions Handler
Usay Compare —Cirencester
- Sales
- Communication skills
- Annual leave
- Sick pay
Quick apply
10h
Protection specialist
The Mortgage Brain —Gloucester
- Customer service
- IT
Insurance Specialist
PoloWorks —Cheltenham
- £30,000 - £35,000 a year
- Hybrid work
- English
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Facilities Lead
BASF Environmental Catalysts and Metal Solutions —Cinderford
- Maintenance
- Contracts
- IT
- Annual leave
8d
Trainee Engineer
A&E Fire & Security —Cheltenham
- Overtime
- Power tools
Specialist Family Support Worker
Worcestershire County Council —Kempsey
- £15,769 - £33,699 a year
- Hybrid work
- Communication skills
- Annual leave
1d
Trustee Treasurer - Volunteer
North and West Gloucestershire Citizens Advice —Gloucester
- IT
- Financial services
- Communication skills
Quick apply
3h
Public Health Nursing Practitioner
Gloucestershire Health and Care NHS Foundation Trust —Cheltenham
- £32,073 - £39,043 a year
- Part-time
3d
Learning Mentor - Term time only
Imagine Mentoring and Support Ltd —Gloucester
- £13.50 - £15.50 an hour
- Part-time
- Childcare
- Working with children
- Mentoring
- Free parking
Quick apply
7d
ERP System Support Specialist
St. James's Place —Cirencester
- Full-time
- Hybrid work
- ERP systems
- Analysis skills
- Communication skills
- Annual leave
Senior Account Executive
Benefact Group —Cheltenham
- From £50,000 a year
- Full-time
- Communication skills
- Annual leave
- Sick pay
4d
Resourcing Partner
Compco Fire Systems —Worcester
- Management
- Continuous improvement
- Organisational skills
- Free parking
Quick apply
6d
Senior Insurance Specialist
PoloWorks —Cheltenham
- £27,300 - £30,000 a year
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Executive Assistant to the Principal and Director of Training for Regents Theological College
Elim Foursquare Gospel Alliance —Malvern
- £15 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Health & wellbeing programme
Quick apply
1d
Pharmacist
Boots —Cheltenham
- Full-time
- Customer service
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Operative Level 2 (Conservation)
Worcester City Council —Worcester
- £27,254 - £29,540 a year
- First Aid Certification
- Travel
- Hand tools
HERITAGE AND SENIOR HERITAGE CONSULTANTS (Landscape and Conservation Management)
Cotswold Archaeology —Cirencester
- £35,665 - £54,740 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
4d
Dispensing Optician
Boots —Cheltenham
- Weekend availability
- Customer service
- Employee assistance programme
- Employee discount
14d
Account Executive
Benefact Group —Gloucester
- Up to £55,000 a year
- Full-time
- Hybrid work
- Annual leave
- Sick pay
Quick apply
Threat Detection Engineer
Fluidone —Gloucester
- £40,000 - £45,000 a year
- Hybrid work
- Azure
- Analysis skills
- Communication skills
- Annual leave
Quick apply

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protection specialist jobs near cheltenham, gls

Protection Retentions Handler

Usay Compare -
Cirencester

Quick apply

Job details

10 hours ago

Benefits

Free flu jabs
Annual leave
Company pension
Private medical insurance
Enhanced maternity leave
Enhanced paternity leave
Sick pay

Qualifications

Sales
Communication skills

Full job description

Ready to use your customer skills in a more specialist, regulated role?

If you enjoy problem solving, talking to people, and turning “I want to cancel” into “I’m glad I stayed”, this could be a great next step for you. As a Protection Retentions Handler in our Protection retentions team, you’ll be at the heart of protecting our client base, making sure every conversation is compliant, empathetic and commercially smart.

About the role

As a Policy Support Adviser, you’ll handle inbound and outbound contact from clients who are considering cancelling their insurance policies. You’ll investigate the reasons behind cancellations, liaise with insurers where needed, and use structured objection-handling techniques to find the best outcome for the client and the business.

You’ll also manage your daily investigation list, ensuring agreed contact levels are met and all actions are accurately recorded in line with FCA and DPA requirements.

Key responsibilities

Client retention: Handle cancellation enquiries, understand client needs, and use structured objection‑handling to retain policies.
Compliance: Work in line with FCA and DPA requirements.
Communication: Provide clear, accurate advice; respond promptly to queries; record all interactions correctly.
Collaboration: Work with Sales and Insurers to investigate cancellation reasons and agree the best approach.
Administration: Keep systems updated, maintain accurate policy records, and complete all daily investigation tasks.
Continuous development: Attend training, build product knowledge and maintain high standards of quality and accuracy.

Who we’re looking for

Confident communicator Strong phone presence and clear communication.
Customer focused Listens well and delivers great outcomes.
Resilient and persuasive Comfortable handling objections and keeping clients onboard.
Regulation aware Ideally with FCA‑regulated or target‑driven experience.
Team player Works smoothly with Sales, Renewals and Insurers.
Driven to improve Motivated to learn and maintain high standards.

Benefits

34 days annual leave (Inclusive of UK Statutory Bank Holidays) - (rising to 36 after 2 years)
Income Protection, Life Assurance & sick pay entitlement
Subsidised Private Health Insurance
Employer Pension Contributions
Enhanced Maternity & Paternity Leave
Annual Flu Jabs, Digital GP access and Wellbeing App

Ready to apply?

If this sounds like you, and you want to grow your career in a regulated, customer-focused environment, click “Apply” and submit your CV and a short note on why you’d be a great Policy Support Adviser.

#USAY

Usay Compare, part of Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.

Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please.

Quick apply

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protection specialist jobs in cheltenham, gls

Protection Retentions Handler