Science communicator Work, Jobs in Cheltenham, Gls (with Salaries)

CRM and Loyalty Manager
Holland Cooper —Cheltenham
- £40,000 a year
- Full-time
- CRM software
- Analysis skills
- Team management
- Store discount
- Employee discount
Quick apply
6h
Biomedical Scientist (Bank)
Nuffield Health —Cheltenham
- Up to £20 an hour
- Part-time
- Laboratory experience
- Quality control
Director of Wetland Conservation
Wildfowl and Wetlands Trust —Slimbridge
- £93,487 a year
- Free parking
- Annual leave
Apprentice Calibration Engineer (Level 4)
MAControls Ltd —Cheltenham
- From £18,000 a year
- Full-time
- Computer literacy
- Engineering
- Continuous improvement
- Free parking
Quick apply
6d
Supply Chain Planner
Corston Architectural Detail —Malmesbury
- £30,000 - £35,000 a year
- Full-time
- ERP systems
- Organisational skills
- Computer skills
- Free parking
- Annual leave
Quick apply
Departmental Administrator
Renishaw —Wotton-under-Edge
- Up to £29,600 a year
- Full-time
- Hybrid work
- Continuous improvement
- Organisational skills
- Free parking
- Employee assistance programme
14d
Senior Aerodynamics Engineer
Dyson —Malmesbury
- Analysis skills
- Mentoring
- Organisational skills
Material Controller
Renishaw —Wotton-under-Edge
- Up to £31,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Computer skills
- Communication skills
- Free parking
- Employee assistance programme
Lead Embedded Software Engineer
Renishaw —Wotton-under-Edge
- Up to £55,000 a year
- Full-time
- Hybrid work
- Computer Science
- Software troubleshooting
- Engineering
- Free parking
- Employee assistance programme
7d

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CRM and Loyalty Manager

Holland Cooper -
Cheltenham

Quick apply

Job details

Full-time
£40,000 a year
6 hours ago

Benefits

Store discount
Cycle to work scheme
Company pension
Employee discount

Qualifications

CRM software
Email marketing
Marketing campaign planning
Stakeholder collaboration
Performance reporting in digital marketing
Customer segmentation
Analysis skills
Team management
Customer loyalty building
Relationship management
Management reporting
Audience segmentation
Multi-channel digital marketing campaigns
Communication skills
Multichannel marketing
Analytics

Full job description

Founded in 2008, Holland Cooper is a luxury British lifestyle brand renowned for its timeless design, exceptional craftsmanship, and distinctive blend of heritage and modern sophistication. With a strong focus on tailoring, premium fabrics, and elevated styling, the brand has built a loyal global following and a powerful visual identity. At Holland Cooper, creativity, attention to detail, and commercial awareness sit at the heart of everything we do.

Our customers are at the heart of everything we do, and CRM is one of the most powerful tools we have to deepen those relationships. We’re looking for a CRM & Loyalty Manager to own the strategy and delivery of our email, SMS and loyalty programmes end to end. You’ll plan and execute our campaign calendar, build the customer journeys that turn first-time buyers into loyal advocates, and use data to continually sharpen how we speak to our customers.

You’ll manage a CRM Executive and take full ownership of your channels, working closely with Ecommerce, Marketing, Creative and the wider Digital team, with direct interaction with the Founder on key brand moments and VIP experience. This is a role for someone who is commercially minded, reads the data, knows what it means, and drives the changes that follow from it.

Key Responsibilities

Own the CRM campaign calendar end to end – planning activity across email, SMS and loyalty, grounded in commercial priorities and customer insight
Own the email channel in full, including strategy, lifecycle flows (welcome, post-purchase, abandonment), campaign sign-off and performance reporting
Own the SMS channel strategy and performance, using data and AI to shape cadence, content and audience mix
Lead the loyalty programme – own the tier strategy, KPI reporting and VIP digital communications, briefing in and reporting to the Founder as required
Define and own the retention strategy across the full customer lifecycle, building a roadmap of initiatives to improve repeat purchase and LTV
Drive testing, segmentation and personalisation, owning experiments from hypothesis to result and scaling what works
Own the master comms calendar and customer data strategy, working with the wider Digital team and Customer Science agency to improve data quality and depth
Lead, coach and develop the CRM Executive, building team capability in line with an increasingly ambitious CRM and loyalty strategy

Key Competencies/behaviours

Commercially driven with a strong understanding of CRM and loyalty as revenue-generating channels, not just delivery functions
Analytical and data-literate, comfortable owning reporting and translating performance into clear, prioritised action
A strategic thinker who can set direction and also roll up their sleeves to deliver
Strong communicator, confident presenting to senior stakeholders including Founder level
Collaborative and cross-functional, able to work effectively with Ecommerce, Creative, Marketing and external partners
Test-and-learn mindset with a disciplined approach to experimentation and scaling what works
People-focused leader who develops and gets the best out of their team

Skills/Experience

Required:

Proven experience in a CRM, lifecycle or loyalty marketing role, ideally within retail or ecommerce
Hands-on experience building email and SMS campaigns and automated flows within a CRM/ESP platform (Klaviyo experience a bonus)
Strong analytical skills, comfortable reporting on and interpreting CRM and loyalty KPIs
Experience managing or mentoring a team member
A test-and-learn mindset with experience running structured experiments and segmentation

Desired:

Experience running or growing a loyalty programme
Knowledge of customer data platforms and segmentation tools
An interest in fashion, lifestyle or premium retail brands

Benefits:

Competitive salary
25 Days Holiday plus bank holidays
Have your Birthday Day off on us to celebrate you
Increased benefits with length of service (e.g. holiday, pension contributions)
Enhanced Maternity and Paternity pay
Generous staff discount and staff shop available
Fresh fruit and pastries delivered weekly
Cycle to Work Scheme

Pay: £40,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

science communicator jobs in cheltenham, gls

CRM and Loyalty Manager

Biomedical Scientist (Bank)

Director of Wetland Conservation

Apprentice Calibration Engineer (Level 4)

Supply Chain Planner

Departmental Administrator

Senior Aerodynamics Engineer

Material Controller

Lead Embedded Software Engineer

I want to receive the latest job alerts for science communicator in cheltenham, gls

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