Support manager Work, Jobs in Cheltenham, Gls (with Salaries)

Governance and Operations Specialist
St. James's Place —Cirencester
- Continuous improvement
- Organisational skills
- Financial services
- Annual leave
10d
Event Planner - Cheltenham Racecourse - Jockey Club Experiences
Levy —Cheltenham
- £30,000 a year
- Full-time
- Continuous improvement
- Annual leave
- Employee assistance programme
Regional Operations Manager
BidvestNoonan —Cheltenham
- Full-time
- Team management
- Human resources
- Recruiting
Quick apply
Advice Session Supervisor
North and West Gloucestershire Citizens Advice —Cheltenham
- £27,316 - £30,152 a year
- Part-time
- Research
- Supervising experience
- Mentoring
- Free parking
- Store discount
Quick apply
6d
Sales Operations Co-Ordinator
Commercial —Cheltenham
- £26,228 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Computer literacy
- Organisational skills
- Work from home
- Employee assistance programme
Quick apply
Sustainable Supply Chain Co-Ordinator (Graduate)
Commercial —Cheltenham
- £27,000 - £33,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Business
- Communication skills
- Work from home
- Employee assistance programme
Quick apply
People Operations Officer - Jockey Club Experiences
Levy —Cheltenham
- £30,000 a year
- Full-time
- Travel
- Human resources
- Recruiting
- Annual leave
Business Development Manager (IT)
Commercial —Cheltenham
- £40,000 - £120,000 a year
- Full-time
- Hybrid work
- Azure
- Business development
- Communication skills
- Work from home
- Employee assistance programme
Quick apply
Soft Services Manager
Emcor —Cheltenham
- Up to £45,000 a year
- Full-time
- Continuous improvement
- No degree
- Travel
- Employee assistance programme
- Referral programme
Quick apply
ICOOC Community Event Manager role
Armstrong Wolfe —Tewkesbury
- £28,000 - £34,000 a year
- Full-time
- Hybrid work
- English
- Financial services
- Communication skills
Quick apply
Retail And Concessions Manager - The Jockey Club Experiences - Cheltenham
Levy —Cheltenham
- £35,000 a year
- Full-time
- Sales
- Retail management
- Communication skills
- Annual leave
- Employee assistance programme
HR Generalist
Just Go Holidays —Cheltenham
- Part-time
- Microsoft Office
- Human resources
- Recruiting
- Employee discount
- Sick pay
Quick apply
11d
Business Change Opportunities
GCHQ —Cheltenham
- £43,083 - £68,745 a year
- Mentoring
- In-person
- Communication skills
- Annual leave
- Flexible schedule
6d
Operations Manager
EMR Group —Sharpness
- Full-time
- Continuous improvement
- Team management
- Annual leave
Quick apply
Area Manager - North East
PortmanDentex —Cheltenham
- Full-time
- Data analysis skills
- Travel
- Leadership
- Annual leave
Quick apply
People Services Advisor (HR)
Caring for Communities and People —Cheltenham
- £28,210 a year
- Full-time
- Hybrid work
- Continuous improvement
- Human resources
- Contracts
- Annual leave
- Employee discount
Business & Operations Manager
Watermoor House Residential Care Home —Cirencester
- £38,000 - £40,000 a year
- Full-time
- Business development
- Team management
- Recruiting
- Free parking
- Health & wellbeing programme
Quick apply
2d
Community Project Lead
Ledbury Community Hub —Ledbury
- £30,000 a year
- Full-time
- In-person
- Training & development
- Time management
Quick apply
10d
Customer Service Team Leader
HR Star —Cheltenham
- £25,000 - £35,000 a year
- Full-time
- CRM software
- Supervising experience
- Team management
- Free parking
Quick apply
6d
Project Support Officer
Northrop Grumman —Cheltenham
- Travel
- Organisational skills
- Communication skills

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Governance and Operations Specialist

St. James's Place -
Cirencester

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Job details

Permanent
10 days ago

Benefits

Annual leave
Company pension
Private medical insurance
Pay rise

Qualifications

Stakeholder collaboration
Stakeholder liaison
Stakeholder coordination
Data management
Continuous improvement
Risk management
Organisational skills
Management reporting
Financial services
Communication skills
Stakeholder management

Full job description

Are you ready to chart your own career path? With our refreshed strategy, we’re building on our rich heritage and transforming our business to be more scalable and efficient, unlocking the capabilities needed for future success. This includes significantly investing in technology, streamlining the way we work and creating an environment where colleagues feel engaged, empowered and accountable; where they can show up, speak up and perform - because we believe in the difference our work makes.

At a glance:

Location: Cirencester Office

Workplace Type: Hybrid

Employment Type: Permanent

Seniority: Associate

About the role:

The Governance and Operations Specialist sits within the Governance and Operations function of the Third-Party Products and Services team. This function is responsible for setting standards and overseeing third-party product and service providers across the UK and Asia & Middle East markets, ensuring robust governance, due diligence, operational management, and compliance within SJP's risk appetite.

The primary purpose of the Governance and Operations Specialist role is to support the effective operation of third-party product and service oversight, through coordination and delivery of core governance activities. This includes managing documentation, MI and reporting, action tracking, and supporting key governance processes to ensure oversight is delivered in a consistent, controlled, and efficient manner.

What you'll be doing:

Maintaining Distributor Review documentation and dashboards, including action tracking to ensure timely resolution.
Coordinating the proforma oversight risk process, ensuring documentation is issued to providers and that responses are received, tracked, and collated in line with agreed timelines.
Supporting Governance and Operations Consultants with the collection and validation of MI from third-party providers, ensuring accuracy, completeness, and timely follow-up of outstanding items.
Maintaining and updating risk logs and supporting documentation (e.g. financial returns and other risk indicators) to enable effective oversight and reporting.
Supporting the implementation of provider onboarding and offboarding processes, ensuring all required governance and documentation steps are completed.
Managing the team inbox, ensuring queries are triaged, allocated to the appropriate Relationship Manager, and responded to within agreed service standards.

About you:

We're looking for a highly organised and proactive individual who enjoys working with data, governance processes and stakeholders to ensure things are completed accurately and on time. You'll have strong attention to detail, a naturally inquisitive mindset and the confidence to work across multiple priorities in a fast-paced, regulated environment.

Essential Criteria:

Strong organisational skills with the ability to manage multiple priorities, deadlines and competing demands effectively.
Experience producing, analysing or maintaining management information (MI), reporting, data sets or operational dashboards.
Excellent attention to detail with a track record of maintaining accurate records, documentation and audit trails.
Strong communication and stakeholder management skills, with the ability to build effective working relationships across teams and with external providers.
A proactive and self-motivated approach, with the confidence to identify issues, investigate problems and support continuous improvement activities.

Desirable Criteria:

Previous experience working within Financial Services, Risk, Governance, Compliance or another regulated environment.
Experience supporting governance frameworks, risk management activities, oversight processes or supplier/provider management.

What's in it for you?

Whatever stage of life you're in, our benefits are designed to provide the support, flexibility, and peace of mind you need to thrive both at work and beyond.

In addition to our discretionary annual bonus scheme, which reflects both individual and company performance, you'll benefit from a market-leading benefits package tailored to support your wellbeing, financial security, and family life.

Our benefits include:

28 days' annual leave plus bank holidays, with the option to purchase up to 5 additional days.

Private Medical Insurance – company-funded cover for you and your immediate family
Generous Pension Scheme – a non-contributory employer contribution of 10%, increasing with length of service up to 15%, plus the opportunity to increase this through salary sacrifice
Enhanced Parental Leave – up to 26 weeks' full pay to support growing families.
Protection Benefits – company-funded critical illness cover, income protection, and life assurance
EV salary sacrifice scheme through Tusker

Reasonable Adjustments
We're an equal opportunities employer and want to ensure our recruitment process is accessible and inclusive for all, if you require reasonable adjustment(s) at any stage please let us know by emailing us at [email protected]
Research tells us that applicants (especially those from underrepresented groups) can be put off from applying for a role if they do not meet all the criteria or have been on an extended career-break. If you think you would be a good match for this role and can demonstrate some transferable experience please apply, regardless of whether you tick every box.

What's next?

If you're excited about this role and believe you have the skills and experience we're looking for, we'd love to hear from you! Please submit an application by clicking ‘apply’ below and our team will be in touch.
As a business regulated by the FCA we would advise you to familiarise yourself with the conduct regulations and in particular consumer duty obligations prior to an interview with SJP.

Apply Now

Refine Your Search

support manager jobs in cheltenham, gls

Governance and Operations Specialist

Event Planner - Cheltenham Racecourse - Jockey Club Experiences

Regional Operations Manager

Advice Session Supervisor

Sales Operations Co-Ordinator

Sustainable Supply Chain Co-Ordinator (Graduate)

People Operations Officer - Jockey Club Experiences

Business Development Manager (IT)

Soft Services Manager

ICOOC Community Event Manager role

Retail And Concessions Manager - The Jockey Club Experiences - Cheltenham

HR Generalist

Business Change Opportunities

Operations Manager

Area Manager - North East

People Services Advisor (HR)

Business & Operations Manager

Community Project Lead

Customer Service Team Leader

Project Support Officer

I want to receive the latest job alerts for support manager in cheltenham, gls

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