Communications officer Work, Jobs in Cheltenham (with Salaries)

Information Officer - Eastern Europe
Ecctis —Cheltenham
- £29,766 a year
- Full-time
- Hybrid work
- English
- Bachelor's degree
- No degree
- Free parking
- Health & wellbeing programme
Quick apply
NCSC Senior Communications Officer
GCHQ —Cheltenham
- From £55,758 a year
- Social media management
- Travel
- Communication skills
- Annual leave
10d
Project Support Officer
Northrop Grumman —Cheltenham
- Travel
- Organisational skills
- Communication skills
Clerk
Wheatpieces Parish Council —Tewkesbury
- £13.91 - £14.36 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Sick pay
Quick apply
5d
Community Engagement Volunteer
Rethink Mental Illness —Gloucester
- Communication skills
Prisoner Custody Officer
Serco Plc —Cheltenham
- £23,402 - £27,180 a year
- Full-time
- IT
- Communication skills
- Paid training
- Annual leave
Information Systems Officer
Cleaner Safer Group —Tewkesbury
- £29,000 - £32,000 a year
- Full-time
- Analysis skills
- Organisational skills
- IT
- Free parking
- Sick pay
Quick apply
Administrator
North and West Gloucestershire Citizens Advice —Gloucester
- £24,454 a year
- Part-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
1d
Exam Invigilators
Greenshaw Learning Trust —Gloucester
- £13 an hour
- Part-time
- English
- Administrative experience
- Organisational skills
- Employee assistance programme
- Employee discount
Sixth Form Progression and Destinations Officer - Fixed Term Position (for one year in the first instance)
Sir Thomas Rich's School —Gloucester
- £15,686.00 - £17,030.91 a year
- Part-time
- IT
- Communication skills
- School
11d
Family Time Officer
Worcestershire County Council —Pershore
- £27,052 - £29,345 a year
- Full-time
- Administrative experience
3d
Business Administration Apprenticeship
Gloucestershire Hospitals NHS Foundation Trust —Cheltenham
- £15,600 a year
- Full-time
- Administrative experience
- Front desk
- Annual leave
- Employee discount
22h
Strategic Lead for Place
University of Worcester —Worcester
- £32,750 - £34,950 a year
- Weekend availability
- Hybrid work
- CAD
- Data analysis skills
- Project management
- Free parking
- Health & wellbeing programme
Quick apply
Customer Relations Officer
Sanctuary Group —Worcester
- £31,768 - £33,440 a year
- Full-time
- Hybrid work
- Customer service
- Travel
- Organisational skills
- Annual leave
- Employee discount
Quick apply
1d
Assistant Planning Officer
Gloucestershire County Council —Gloucester
- £30,518 - £32,597 a year
- English
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
10d
CRM Support Officer
University of Gloucestershire —Longlevens
- £28,778 - £31,236 a year
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- University
Head of Contact Centre Sales and Customer Experience
JG Travel Group —Cheltenham
- Full-time
- Sales
- Customer service
- Analysis skills
- Employee discount
- Referral programme
Quick apply
4d
Security Officer
OCS Group —Swindon
- £14.55 an hour
- Night shift
- Communication skills
Quick apply
Security Officer
BidvestNoonan —Worcester
- £13.20 an hour
- Full-time
- Customer service
- Computer literacy
- AI
- Annual leave
Quick apply
Field Officer
Police Friendly & Metfriendly —Gloucester
- £32,000 - £38,000 a year
- Full-time
- Microsoft Office
- Presentation skills
- No degree
Quick apply

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Information Officer - Eastern Europe

Ecctis
Cheltenham

Quick apply

Job details

Permanent | Full-time
£29,766 a year

Benefits

Free parking
Health & wellbeing programme
Cycle to work scheme
Company pension
Work from home
Company events
Private medical insurance
Employee discount
Life insurance
Referral programme
Sick pay
On-site parking

Qualifications

Ukrainian
English
Russian
Bachelor's degree
Communication skills
Time management
Office experience

Full job description

Job Overview
The Information Officer (IO) works within the Individual Services Group (ISG) to deliver services to individuals and organisations (e.g. universities), as part of a Government Recognition Services (GRS) contract. They are experts in credential evaluation and use their knowledge to assess applications and support with service enquiries.

About Ecctis

Ecctis is a trusted and internationally respected provider of official qualifications recognition and evaluation services, and the UK ENIC (UK National Information Centre for global qualifications and skills). We work with governments, universities, and employers worldwide to enhance understanding of global qualifications and skills.

Key responsibilities:

Service delivery

Evaluate overseas qualifications, ensuring we meet service levels and quality standards in accordance with internal methodology and processes
Achieve Key Performance Indicators (KPI’s) to support service delivery
Answering enquiries from individual applicants and member organisation, this could include:
Phone calls
Live chat
Written enquiries
Reassessment requests
Complaints

Service Integrity

Supporting the quality assurance processes as resource requires
Ensure necessary counter-fraud measures are carried out
Following policies, procedures and adhering to GDPR principles
Supporting with the coaching and development of colleagues, delivering feedback constructively

Organisation Collaboration

Work collaboratively with appropriate teams and departments to ensure accurate outcomes for both applicants and GRS contractual requirements
Engaging and / or supporting with the delivery of effective training sessions
Supporting across the business area where required, contributing to the overall objectives of GRS to meet their contractual requirements

Other

Abide by the Company’s policies and procedures, and actively promote with the team
Abide by the Company’s Health and Safety policies and procedures, whilst giving consideration to your own health and safety and that of colleagues
Any other reasonable duties as required

Skills required:

Strong organisational and time-management skills
Ability to meet deadlines, while remaining adaptable to changing processes and priorities
Demonstrates excellent attention to detail and consistently produces accurate work while maintaining efficiency
Strong research skills, using a range of resources to collaboratively review complex assessment cases
Is receptive to feedback, taking on board information to proactively improve and develop
Adaptable and proficient in using a variety of technologies
Strong verbal and written communication skills
A proactive, can-do attitude with a willingness to support the team when required

Person specification:

Maintain professionalism at all times
Strong verbal and written communication skills in English and Russian/Ukrainian
Committed to maintaining a supportive and respectful business culture
A supportive and co-operative team member
Ability to take initiative, and ownership of goals and personal development
Comfortable with a fast-paced environment
Embraces change and continuous improvement
Strives to deliver an excellent service, considering individuals, members and GRS contractual requirements
Minimum Bachelor’s Degree or equivalent experience

Job Types: Full-time, Permanent

Pay: £29,766.00 per year

Benefits:

Company events
Company pension
Cycle to work scheme
Employee discount
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Private medical insurance
Referral programme
Sick pay
Work from home

Application question(s):

If you have a degree qualification or relevant experience please list this below
This role requires a minimum of two days per week in the Cheltenham office, with full-time office attendance (five days per week) during the initial training period. Are you able to meet this requirement?

Language:

Russian or Ukrainian (required)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Cheltenham GL50 2ED

Quick apply

Refine Your Search

communications officer jobs in cheltenham

Information Officer - Eastern Europe

NCSC Senior Communications Officer

Project Support Officer

Clerk

Community Engagement Volunteer

Prisoner Custody Officer

Information Systems Officer

Administrator

Exam Invigilators

Sixth Form Progression and Destinations Officer - Fixed Term Position (for one year in the first instance)

Family Time Officer

Business Administration Apprenticeship

Strategic Lead for Place

Customer Relations Officer

Assistant Planning Officer

CRM Support Officer

Head of Contact Centre Sales and Customer Experience

Security Officer

Security Officer

Field Officer

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