Customer manager Work, Jobs in Cheltenham (with Salaries)

Customer Manager
UCAS —Cheltenham
- Up to £30,000 a year
- Hybrid work
- Customer service
- Communication skills
- School
- Free parking
- Annual leave
Quick apply
Client Lifecycle Manager
Hazlewoods —Cheltenham
- £45,000 - £50,000 a year
- Full-time
- In-person
- Leadership
- Communication skills
Quick apply
Soft Services Manager
Emcor —Cheltenham
- Up to £45,000 a year
- Full-time
- No degree
- Travel
- Leadership
- Employee assistance programme
- Referral programme
Quick apply
FM Office Services Manager
Spirax Sarco —Cheltenham
- Microsoft Office
- Supervising experience
- Organisational skills
- Free parking
- Annual leave
12d
Client Account Manager
Walker & Sloan —Cheltenham
- Up to £45,000 a year
- Full-time
- Hybrid work
- Project management
- Communication skills
- Work from home
Assistant Service Manager
Vertu Motors —Gloucester
- £38,000 - £48,000 a year
- Full-time
- Customer service
- Organisational skills
- Leadership
- Employee discount
Quick apply
13d
Part-time Customer Service Manager
International Workplace Group plc —Cheltenham
- Up to £19,000 a year
- Part-time
- Customer service
- In-person
- Restaurant
12d
Customer Experience Manager
Dunelm —Gloucester
- Weekend availability
- Management
- Sales
Customer and Trading Manager - Nightshift
Sainsbury's —Worcester
- £31,700 a year
- Night shift
- Management
- Customer service
- Leadership
- Employee discount
Head of Branch Support
Helping Hands —Alcester
- Up to £75,000 a year
- Hybrid work
- Customer service
- Leadership
- Communication skills
Quick apply
Prep IT Lead (with classroom support)
Cheltenham College —Cheltenham
- £25,000 - £30,000 a year
- Full-time
- Azure
- Customer service
- Classroom experience
- Employee discount
- Gym membership
4d
Reception Manager
Hatherley Manor Hotel & Spa —Gloucester
- From £27,000 a year
- Weekend availability
- Hotel
- Supervising experience
- Front desk
- Employee discount
Quick apply
3d
Head of Customer Activation
Open GI —Worcester
- Full-time
- Hybrid work
- Management
- Analysis skills
- Team management
- Employee assistance programme
- Employee discount
Quick apply
Operations Manager (Managed Services)
Arcus FM —Cirencester
- Up to £68,000 a year
- Full-time
- Management
- Continuous improvement
- Leadership
Quick apply
14d
Microtricity Customer Relationship Manager
Ecotricity —Stroud
- £30,000 a year
- Hybrid work
- Management
- Computer literacy
- Microsoft Office
- Employee discount
13d
Customer Programme Leader (14 month FTC)
GE Aerospace —Cheltenham
- Full-time
- Oracle
- Salesforce
- Contracts
12d
Team Leader - Democratic & Electoral Services (Maternity Cover)
Gloucestershire County Council —Gloucester
- £41,771 - £46,142 a year
- English
- IT
- Communication skills
- Annual leave
- Employee assistance programme
11d
General Sales Manager
Listers —Worcester
- Up to £86,000 a year
- Full-time
- Sales
- Leadership
- Free parking
- Health & wellbeing programme
5d
Client Retention Manager
Vergo —Gloucester
- Microsoft Office
- Analysis skills
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply
Used Car Sales Manager
Vertu Motors —Worcester
- £40,000 - £65,000 a year
- Full-time
- Management
- Sales
- Organisational skills
- Employee discount
Quick apply

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Customer Manager

UCAS -
Cheltenham

Quick apply

Job details

Fixed term contract
Up to £30,000 a year

Benefits

Free parking
On-site gym
Annual leave
Employee discount

Qualifications

Customer service
Communication skills

Full job description

Vacancy location

Location

South West, Gloucestershire, Rosehill - Hybrid

Vacancy details

Job Profile

Communications and Marketing - Broad Portfolio Recruiters

Title

Customer Manager

Contract Type

Fixed-term contract

Contract duration

Up to 12 months

About us

About UCAS

UCAS is at the heart of connecting people to higher education.

UCAS is the world’s leading shared admissions service for higher education. We provide application services for UK universities and colleges as well as delivering a wide range of research, consultancy and advisory services to schools, colleges, careers services, professional bodies and employers.

We’re a successful and fast-growing organisation, which helps hundreds of thousands of people every year. We're committed to delivering a first-class service to all of our customers — they're at the heart of everything we do.

Business Unit description

Led by Dave Penney, Chief Communications and Marketing Officer. This broad business unit and incorporates the following functions:

UCAS Media education and industry Sales

Education and Industry Marketing

Digital Marketing Operations

Events

Partnerships

Apprenticeships

Public Affairs, Press and Communications

Insights

The business unit is set up to deliver against the objectives of UCAS charity and operate UCAS Media (UCAS’s commercial subsidiary) to help fund UCAS’s charitable operations. For the charity, our objective is to provide everyone with the information, advice and guidance they need to make informed decisions on their next steps. We deliver on this via our media ecosystem which consists of information, advice and guidance on ucas.com, our social media feeds across various channels, email, live events and webinars.

For UCAS Media, our business objective is to generate revenue through paid collaborations with higher education providers who wish to improve their position in the market, and commercial brands who want to reach students. All brands wishing to use our media ecosystem and insight services must align with our framework. All profits generated are gift aided to UCAS the charity and in turn fund the charitable objectives, such as our recent announcement that students in receipt of free school meals will no longer need to pay the UCAS application fee.

About the role

Contractual Hours

35.00

About the role

As a Customer Manager, in this 12-month Maternity cover, you will build and maintain professional customer relationships, identifying value-based solutions to fit the needs of the business and deliver targeted revenue for a portfolio of accounts within an assigned segment. With support from relevant stakeholders across UCAS, the Customer Manager will sell cross channel marketing solutions, events and insight that deliver high quality results for their portfolio of clients. This customer facing role will provide support and advice to both new and existing customers, with the objective of maintaining existing revenue streams and upselling new and existing services.

Key accountabilities:

Deliver a revenue target by executing a customer focussed sales plan working with core and foundation level customers.

Maintaining existing, long-term relationships with Clients and developing relationships with key decision makers.

Identifying additional media opportunities with existing Clients, within a defined Client portfolio or sector and look for new client opportunities.

Recommending the best media and marketing solutions, within a Client budget and working to deadlines for multiple campaigns, across multiple channels, such as on and offsite display, Paid Media (Facebook, Instagram, Google, and Snapchat), email, SMS, Direct Mail, events.

You can find the full job description in the attached role profile below.

Skills, qualifications, and experience

Demonstrable experience in working within a relationship, campaign management, marketing or sales environment.

Proven ability to embrace and adapt to change in a fast-moving environment.

Strong skillset in the various marketing, media, and digital practices, with a desire to continuously learn and develop these skills.

Strong verbal and written communication skills, with a proven ability of influencing a variety of stakeholders at all levels.

Demonstrable experience of working under pressure and to tight deadlines.

Proven experience in customer service and engagement with a passion for achieving the best possible results for Clients.

Creative and curious, with the self-motivation to work across an individual Client portfolio, within a strong team environment.

Package

Salary - up to £30,000 (+ sales incentive scheme)

Purpose-driven work in a charity-led organisation connecting people to education and opportunity

Internal training, mentoring, and access to industry-recognised certifications through our development academies

Hybrid working model built on trust and flexibility, with a 35-hour week and flexible contracts

30 days annual leave, 3 concessionary days over Christmas, bank holidays, and the option to purchase additional leave

Everyday wellbeing support through Perkbox, offering discounts and wellness tools

Onsite facilities including a free gym, subsidised café, and free parking at our Cheltenham office

Inclusive culture supported by employee networks, wellbeing champions, and Mental Health First Aiders

Recognition and reward through our quarterly employee scheme and an ex-gratia bonus for going above and beyond

Studies have shown that some groups of people are less likely to apply to a role unless they tick every box. At UCAS, we recognise that talent comes in various forms and we are committed to delivering a fair and equitable recruitment process where applicants have an equal opportunity to demonstrate their skills. So, if you are interested in this vacancy, but don't necessarily meet every single point on the job description, please still apply.

If you have any questions, please email the Talent Acquisition team via [email protected] and one of us will be in touch.

Work Location: Hybrid remote in Cheltenham GL52 3LZ

Quick apply

Refine Your Search

customer manager jobs in cheltenham

Customer Manager

Client Lifecycle Manager

Soft Services Manager

FM Office Services Manager

Client Account Manager

Assistant Service Manager

Part-time Customer Service Manager

Customer Experience Manager

Customer and Trading Manager - Nightshift

Head of Branch Support

Prep IT Lead (with classroom support)

Reception Manager

Head of Customer Activation

Operations Manager (Managed Services)

Microtricity Customer Relationship Manager

Customer Programme Leader (14 month FTC)

Team Leader - Democratic & Electoral Services (Maternity Cover)

General Sales Manager

Client Retention Manager

Used Car Sales Manager

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