Logistics coordinator Work, Jobs in Cheltenham (with Salaries)

Customer Service & After Care Co-ordinator
Athena Worksuface Fabrications Ltd —Worcester
- From £26,437 a year
- Full-time
- Customer service
- English
- Microsoft Office
- Annual leave
Quick apply
4d
Operations Coordinator
Bounce Activations —Tewkesbury
- £24,420 - £26,000 a year
- Hybrid work
- Communication skills
Quick apply
Junior Account Manager & Supply Chain Coordinator – Fresh Produce
Valefresco —Evesham
- From £32,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Free parking
- Bereavement leave
Quick apply
Supply Chain Coordinator
BASF Environmental Catalysts and Metal Solutions —Cinderford
- Microsoft Excel
- ERP systems
- Analysis skills
- Annual leave
12d
Trainee Logistics Coordinator
Smiths Gloucester Limited —Gloucester
- Articulated lorry
- Free parking
- Employee discount
Quick apply
Manufacturing Coordinator (Production Planning & Stock Control)
Clayton Glass —Swindon
- From £30,000 a year
- Full-time
- English
- Administrative experience
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply
14d

Discover related jobs

Based on your search for logistics coordinator jobs.

Transport Coordinator
Stobart —Rugby
As a Transport Coordinator, you will be responsible for effectively planning driver and vehicle resources to meet delivery and collection schedules, while…
£29,555 a year
Quick apply
Transport Coordinator
Darlaston Builders Merchants Limited —Walsall
When the Transport Supervisor is on annual leave or otherwise absent, the Transport Coordinator will *take responsibility for the transport function*, ensuring…
£27,000 - £30,000 a year
Quick apply
8d

I want to receive the latest job alerts for logistics coordinator in cheltenham

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

logistics coordinator jobs near cheltenham

Supply Chain Coordinator jobs in Evesham

Operations Coordinator jobs in Manchester

Operations Coordinator jobs in Leicestershire

Health & Wellbeing Coordinator jobs in London

Project Coordinator jobs in Milton Keynes

Operations Coordinator jobs in Birmingham

Fashion Operations jobs in London

Operations Coordinator jobs in Remote

Supply Chain Coordinator jobs in Norwich

Graduate Supply Chain jobs in London

Supply Chain Coordinator jobs in Hertfordshire

Supply Chain Coordinator jobs in Kingston Upon Hull

Animal Care jobs in Leicester

Customer Care Coordinator jobs in London

Animal Care jobs in London

Customer Care Coordinator jobs in Exeter

Customer Care Coordinator jobs in Kent

Customer Service jobs in London Heathrow Airport

Care Assistant jobs in Perth And Kinross

Customer Care Coordinator jobs in Aylesbury

Customer Service & After Care Co-ordinator

Athena Worksuface Fabrications Ltd -
Worcester

Quick apply

Job details

Full-time
From £26,437 a year
4 days ago

Benefits

Annual leave

Qualifications

Customer service
English
Microsoft Office
Administrative experience
Organisational skills
Phone etiquette
Communication skills

Full job description

Why Join Athena Worksurfaces?

At Athena Worksurfaces, we are specialists in the design, manufacture, and supply of premium-quality work surfaces. Built on craftsmanship, innovation, and exceptional customer service, we're proud to deliver outstanding products and experiences to customers across the UK.

As our business continues to grow, we're looking for a Customer Service & After Care Co-ordinator to join our dedicated team. This is an exciting opportunity for someone who enjoys solving problems, building customer relationships, and making a real difference to the customer journey.

The Role

As our Customer Service & After Care Co-ordinator, you'll be the key link between our customers and the business, ensuring every enquiry, order, and post-installation issue is handled professionally and efficiently.

From managing customer orders to coordinating remedial works and restoring customer confidence when things don't go to plan, you'll play a vital role in delivering an outstanding customer experience from start to finish.

Working closely with our Sales, Production, Logistics, Installation, and Operations teams, you'll ensure every customer receives the high standard of service Athena Worksurfaces is known for.

Key Responsibilities

Customer Service

Be the first point of contact for customer enquiries via phone and email.
Manage customer orders and provide updates throughout the process.
Resolve delivery, installation, and order-related queries promptly.
Liaise with Production, Logistics, Sales, and Installation teams to ensure seamless service.
Maintain accurate customer records and documentation.
Support the wider customer service team with general administration.

After Care & Customer Recovery

Take ownership of all post-installation enquiries and remedial cases from start to finish.
Coordinate remedial visits, ensuring engineers and installers have the correct information, materials, and tools before attending site.
Keep customers informed throughout the resolution process, setting clear expectations and providing regular updates.
Manage complaints professionally, restoring customer confidence and ensuring complete satisfaction before closing any case.
Track every issue from initial contact through to successful resolution, minimising repeat visits and unnecessary delays.
Record root causes for every remedial issue, helping identify trends and opportunities for continuous improvement.
Monitor remedial costs and highlight avoidable failures to support improvements across the business.

What We're Looking For

We're looking for someone who genuinely enjoys helping customers and thrives in a fast-paced environment where organisation, communication, and attention to detail are essential.

You'll ideally have:

Previous experience in a customer service, aftercare, service coordination, or administrative role.
Excellent communication and relationship-building skills.
Strong organisational skills with the ability to manage multiple priorities.
A proactive approach to problem-solving.
High attention to detail and excellent record-keeping skills.
Confidence using Microsoft Office and business management systems.
The ability to remain calm and professional when managing customer concerns.
Experience within manufacturing, construction, kitchens, interiors, or a trade-related environment would be advantageous but is not essential.

At Athena, we believe exceptional customer service doesn't end at installation, it continues until every customer is completely satisfied.

In return, we offer:

A supportive and friendly team environment.
Opportunities for training and professional development.
The chance to make a real impact within a growing and respected business.
A varied role where no two days are the same.
Competitive salary and benefits package.
Private Health Care
Increased Annual Leave after length of service

Ready to Join Us?

If you're passionate about delivering exceptional customer experiences, enjoy coordinating solutions, and take pride in seeing a job through to a successful conclusion, we'd love to hear from you.

Apply today and become part of the Athena Worksurfaces team.

Job Type: Full-time

Pay: From £26,437.00 per year

Work Location: In person

Quick apply

Refine Your Search

logistics coordinator jobs in cheltenham

Customer Service & After Care Co-ordinator

Operations Coordinator

Junior Account Manager & Supply Chain Coordinator – Fresh Produce

Supply Chain Coordinator

Trainee Logistics Coordinator

Manufacturing Coordinator (Production Planning & Stock Control)

Discover related jobs

I want to receive the latest job alerts for logistics coordinator in cheltenham

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected