Technical account manager Work, Jobs in Cheltenham (with Salaries)

Internal Account Manager
Solstice AV —Tewkesbury
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Customer service
- Work from home
Quick apply
Senior Account & Channel Manager
Ripjar —Cheltenham
- Full-time
- Hybrid work
- Sales
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Key Account Manager, EMEA
SPX —Worcester
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
3d
National Account Manager
HSL Compliance Limited —Ross-on-Wye
- £42,500 - £45,000 a year
- Remote
- Travel
- Annual leave
- Sick pay
Quick apply
3d
Key Account Manager
Mitie —Gloucester
- Full-time
- Customer service
- Leadership
Technical Sales - Pumps & Power
GAP Group —Tewkesbury
- Full-time
- Microsoft Excel
- Sales
- Microsoft Office
- Annual leave
Quick apply
Sales Manager – UK market (remote UK or based in the Malvern area) (m/f/d)
Postnova Analytics GmbH —Malvern
- Doctoral degree
- Sales
- Engineering
Quick apply
Product Business Development Manager
Rubix —Tewkesbury
- Full-time
- Business development
- Communication skills
2d

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Internal Account Manager

Solstice AV
Tewkesbury

Quick apply

Job details

Full-time
£30,000 - £40,000 a year

Benefits

Company pension
Work from home
On-site parking

Qualifications

CRM software
Sales
Customer service
Organisational skills
Account management
Communication skills
Time management

Full job description

Role Overview

The Internal Account Manager is responsible for managing and developing relationships with existing reseller and integrator accounts within the audio visual (AV) channel. The role focuses on delivering excellent customer service, driving sales growth, identifying new opportunities, and supporting customers with product selection, pricing, and project requirements.

Working closely with external account managers, vendor partners, and internal teams, the Internal Account Manager ensures customers receive timely quotations, accurate information, and efficient order processing to support their projects and business growth.

Key Responsibilities

Account Management

· Manage and develop relationships with a portfolio of reseller and integrator customers.

· Act as the primary point of contact for day-to-day customer enquiries.

· Maintain regular communication with customers to understand their pipeline, projects, and requirements.

· Support customers with quotations, product recommendations, and solution guidance.

Sales Development

· Proactively identify opportunities to increase sales within existing accounts.

· Promote vendor brands, new technologies, and product ranges within the AV portfolio.

· Work towards individual and team revenue and margin targets.

· Identify cross-sell and upsell opportunities across the product portfolio.

Quoting & Order Management

· Prepare and deliver accurate and timely quotations.

· Process sales orders and ensure correct pricing, availability, and delivery requirements.

· Coordinate with purchasing and logistics teams to manage stock availability and delivery schedules.

Project Support

· Assist customers with AV project opportunities including displays, LED, collaboration solutions, control systems, and accessories.

· Liaise with vendor partners to obtain technical information, special pricing, and lead times.

· Track project opportunities and maintain CRM records.

Vendor & Internal Collaboration

· Work closely with vendor managers to promote key brands and campaigns.

· Support marketing initiatives, promotions, and customer engagement activities.

· Collaborate with external sales teams where applicable to support strategic accounts.

Customer Service

· Deliver a high standard of service, ensuring quick response times and accurate information.

· Resolve customer queries relating to pricing, deliveries, returns, or technical information.

· Maintain strong customer satisfaction and long-term relationships.

Key Skills & Experience

Essential

· Experience in a sales, account management, or customer service role.

· Strong communication and relationship-building skills.

· Commercial awareness and ability to identify sales opportunities.

· Excellent organisational and time management skills.

· Ability to work in a fast-paced distribution environment.

Desirable

· Experience within the Audio Visual (AV) industry, IT distribution, or technology channel.

· Knowledge of AV solutions such as professional displays, video conferencing, LED, mounts, or signal distribution.

· Experience using CRM systems.

Personal Attributes

· Proactive and commercially driven

· Customer-focused approach

· Strong attention to detail

· Team player with collaborative mindset

· Ability to manage multiple tasks and deadlines

Key Performance Indicators (KPIs)

· Sales revenue and margin performance

· Customer retention and account growth

· Quote conversion rates

· Customer response times and service levels

· CRM opportunity management

Pay: £30,000.00-£40,000.00 per year

Benefits:

Company pension
On-site parking
Work from home

Work Location: Hybrid remote in Tewkesbury GL20 8BL

Quick apply

Refine Your Search

technical account manager jobs in cheltenham

Internal Account Manager

Senior Account & Channel Manager

Key Account Manager, EMEA

National Account Manager

Key Account Manager

Technical Sales - Pumps & Power

Sales Manager – UK market (remote UK or based in the Malvern area) (m/f/d)

Product Business Development Manager

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