Location: Cheltenham with National Travel
Salary: Competitive + Car Allowance
Working hours: 0800 - 1700 Monday to Friday
Contract Type: Permanent Full Time
Benefits: Car Allowance, Private Healthcare, 25 days holidays + Bank holidays, Health Cash Plan, Discount Shopping, Gym, Days Out, Learning & Development opportunities, Paid Volunteering Days, plus many more.
About EMCOR UK:
At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.
Role overview
As the Senior Security Manager you will be accountable for the strategic leadership, governance, and operational delivery of security services across a complex, multi‑site contract.
The role ensures that all security operations are delivered in full compliance with statutory, regulatory, contractual, and customer specific requirements, including protective security, personnel security, and information security principles.
The post holder will act as the senior security authority for the account, providing strategic direction, risk management, client assurance, and continuous improvement, whilst leading a high‑performing multi‑disciplinary security management team.
What you will do:
Strategic & Contractual Leadership
- Provide senior leadership of all security services across a multi‑site customer estate, ensuring alignment with contractual requirements, NPSA guidance, security policies, and EMCOR UK governance standards.
- Act as the primary point of accountability for security performance, assurance, and risk management across the account.
- Lead the development and execution of the security strategy, ensuring it supports the client’s operational priorities and emerging threat landscape.
- Deliver account security objectives in line with Key Account Plans, driving service excellence, innovation, and value creation.
- Support contract retention, growth, and mobilisation activity, including bid support, service transitions, and expansion to new sites.
Security Compliance
- Ensure full compliance with relevant security frameworks (e.g. protective security, personnel security, asset protection, incident management).
- Provide leadership on security risk assessments, threat and vulnerability assessments, and mitigation plans across all sites.
- Ensure the effective application of site‑specific Assignment Instructions, SOPs, Emergency Plans, and escalation procedures for Defence environments.
- Maintain robust governance for incident response, investigations, reporting, corrective actions, and lessons learned.
- Lead interface and liaison with stakeholders, client security authorities, and external agencies.
Operational Excellence & Performance
- Oversee day‑to‑day security operations across multiple sites, ensuring consistent standards, resilience, and service continuity.
- Ensure that all sites are resourced to contracted levels with appropriately trained, vetted, and qualified personnel.
- Monitor operational performance using agreed KPIs, management information, and compliance audits, implementing corrective action plans where required.
- Ensure effective contractor and supply‑chain management for all security service providers supporting the contract.
- Provide clear, consistent and timely performance reporting to internal leadership and the customer.
People Leadership & Culture
- Lead, manage and develop a geographically dispersed security leadership team, including Security Operations Managers, Supervisors, and associated support roles.
- Foster a strong culture of accountability, professionalism, wellbeing, collaboration, and continuous improvement across all sites.
- Ensure fair, consistent and effective application of disciplinary, grievance and performance management processes.
- Champion learning, development and succession planning to build long‑term capability across the security team.
Financial & Commercial Management
- Hold accountability for security budgets, cost control, and financial performance across the contract.
- Identify and deliver efficiency opportunities, innovation initiatives and service improvements that support both client outcomes and commercial objectives.
- Contribute to change control, variations, and commercial negotiations relating to security services.
Governance, Systems & Assurance
- Ensure compliance with EMCOR UK policies and processes covering Wellbeing, Health & Safety, Assurance, Financial Controls, and IT Security.
- Maintain oversight of all security‑related systems, technology and data integrity.
Who you’ll be:
Essential
- Holds a current SIA Licence (and/or management licence where applicable).
- Demonstrable senior‑level experience (significant depth and breadth) in managing large‑scale or multi‑site security operations, ideally within Defence, critical national infrastructure, or similarly regulated environments.
- Proven experience of operating at strategic and client‑facing level with senior stakeholders.
- Strong understanding of protective security, risk management, incident management, and compliance frameworks.
- Excellent people leadership skills, with a track record of leading dispersed/large teams.
- Strong commercial and financial acumen, including budget management and cost control.
- High‑level IT, reporting and presentation capability.
- Exceptional communication skills (written and verbal), with experience of producing senior reports and chairing governance meetings.
- Flexible, resilient and calm under pressure, with a solutions‑focused mindset.
Desirable
- Level 5 or Level 6 Security Management qualification (or equivalent experience).
- Background in Defence, HM Forces, law enforcement, intelligence, or government security roles.
Benefits:
- 25 Days holidays + Bank holidays
- Holiday Buy Scheme - up to 5 days a year
- Industry leading Maternity & Paternity Policies
- Refer a Friend scheme – worth £500 per referral
- GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining
- Extensive Learning & Development opportunities, including opportunities for progression.
- Access to Flex Benefits: Discount Shopping, Gym, Mobile, Family Activities, Insurance, Dining Experience, Car Leasing and Breakdown Cover.
- Bike To Work Scheme
- Paid volunteering and charity days
- Medicash - Health cash plan - Benefits covered include dental, optical, physiotherapy and a health & wellbeing.
- Employee Assistance Programme - Offering guidance and advice on Personal, Health, Legal and Financial queries.
At EMCOR UK, we embrace and celebrate diversity in all its forms.
We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving.
We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices.
Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed.
Join us in building a better world at work.
