Banking specialist Work, Jobs in Chesham, Bkm (with Salaries)

Senior Customer Service Advisor
Barclays —Hemel Hempstead
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
Intern
European Bank for Reconstruction and Development —London
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
4d
Banking Senior Associate
Osborne Clarke —London
Collections Specialist - Asset Finance
Metro Bank PLC —Holborn
- Hybrid work
- Banking
6d
Payment Fraud Manager
University College London —London
- £54,931 - £64,644 a year
- Full-time
- Analysis skills
- Banking
- Annual leave
- Employee assistance programme
3d
Event Management and Support Specialist
Eventogy —London
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
Quick apply
Client Services Executive
Ebury —High Wycombe
- CRM software
- Computer literacy
- Salesforce
Quick apply
3d
Banking Product Specialist
FalconSmartIT —London
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Office
Quick apply
Loan Administrator
OSB Group —London
- Full-time
- Banking
- Annual leave
Senior Project Manager - National Timing Centre (NTC)
National Physical Laboratory —Teddington
- From £50,196 a year
- Full-time
Senior Compliance Specialist
IFX Payments —London
- Full-time
- Hybrid work
- Project management
- Financial services
- Communication skills
- Annual leave
- Life insurance
Quick apply
13d
Client Management Executive - Enterprise Banking & FinTech
Curinos Inc —London
- Full-time
- Remote
- Mentoring
- Financial services
- Banking
- Annual leave
- Employee assistance programme
Quick apply
Financial Transaction Specialist
Maslow's —London
- Full-time
- Hospitality
- Microsoft Excel
- Data analysis skills
- Employee discount
- Referral programme
Quick apply
9d
Regulatory Compliance Manager
YouLend —London
- Employee assistance programme
Quick apply
Assistant Treasury Manager
Majestic Wine Warehouses Ltd. —Watford
- Hybrid work
- In-person
- Free parking
- Employee discount
3d
Career Coaching Specialist-Mandarin Speaking
Blue Education —London
- £35,000 - £45,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Service Operations Lead - National Timing Centre
NPL —Middlesex
Associate - Insurance Strategy
Arrow Global Group —London
- Full-time
- Hybrid work
- IT
- Business
- Communication skills
Quick apply
Asset Management - UK TA Oversight, Senior Associate
JPMorganChase —London
- Full-time
- Organisational skills
- Communication skills
- Time management
9d
Analyst, Human Capital & Skills, Energy
European Bank for Reconstruction and Development —London
- Microsoft Excel
- Data analysis skills
- English
11d

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Senior Customer Service Advisor

Barclays -
Hemel Hempstead

Apply Now

Job details

Permanent
£27,700 a year

Benefits

Company pension
Private medical insurance
Life insurance

Qualifications

Customer service
Administrative experience
Banking

Full job description

Date live: 05/06/2026

Business Area: BUK Customer Care UK

Area of Expertise: Banking Operations

Contract: Permanent

Reference Code: JR-0000102053

Join us at Barclays as a Senior Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers with more complex queries or needs, this is your chance to bring your passion for helping people to a role where your empathy, dedication and exceptional customer service can truly shine. You’ll be the friendly face for our Retail Banking customers in branch or at one of our local hubs, offering expertise, guidance and support with every interaction.

As part of our Customer Care team, you’ll work 5 days per week, including some weekends, and start with a competitive salary of £27,700. On top of that, you’ll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we’ll ensure you have everything you need to succeed and grow with us.

At Barclays, we’re not just offering you a role—we’re offering you a career.

Purpose of the role

To provide exceptional customer service while resolving more complex customer needs/requests.

Accountabilities

Provision of customer service through various communication channels including chat, email and phone.
Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case.
Collaboration with teams across the bank to align and integrate customer care processes.
Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas.
Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations.
Resolution of specific customer inquiries and issues related to the bank’s products and service, including account balances, transactions and payments.
Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders.
Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness.

Analyst Expectations

To meet the needs of stakeholders/ customers through specialist advice and support
Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
Likely to have responsibility for specific processes within a team
They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.
Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
Check work of colleagues within team to meet internal and stakeholder requirements.
Provide specialist advice and support pertaining to own work area.
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
Make judgements based on practise and previous experience.
Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
Build relationships with stakeholders/ customers to identify and address their needs.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Apply Now

Refine Your Search

banking specialist jobs in chesham, bkm

Senior Customer Service Advisor

Intern

Banking Senior Associate

Collections Specialist - Asset Finance

Payment Fraud Manager

Event Management and Support Specialist

Client Services Executive

Banking Product Specialist

Loan Administrator

Senior Project Manager - National Timing Centre (NTC)

Senior Compliance Specialist

Client Management Executive - Enterprise Banking & FinTech

Financial Transaction Specialist

Regulatory Compliance Manager

Assistant Treasury Manager

Career Coaching Specialist-Mandarin Speaking

Service Operations Lead - National Timing Centre

Associate - Insurance Strategy

Asset Management - UK TA Oversight, Senior Associate

Analyst, Human Capital & Skills, Energy

I want to receive the latest job alerts for banking specialist in chesham, bkm

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