Technical operations manager Work, Jobs in Chesham, Bkm (with Salaries)

Sales Operations Manager
Eckoh —Hemel Hempstead
- From £70,000 a year
- Full-time
- Hybrid work
- CRM software
- Salesforce
- Communication skills
- Free parking
- Work from home
Quick apply
IT & Helpdesk Manager - Panavision London
Panavision —London
- Weekend availability
- Bachelor's degree
- No degree
- Travel
Quick apply
12d
EUC & Desktop Support Manager
Leisure Employment Services —Hemel Hempstead
- Part-time
- Hybrid work
- Product management
- Organisational skills
- Communication skills
- Employee discount
Quick apply
Technical Operations Manager
Allica Bank —Milton Keynes
- Full-time
- Hybrid work
- Continuous improvement
- Scripting
- Financial services
Technical Support Manager
Buckinghamshire New University —High Wycombe
- £38,784 - £43,482 a year
- Weekend availability
- Hybrid work
- University
- No degree
- Training & development
- Employee discount
3d
Service Desk Manager
EA-RS Group —High Wycombe
- £40,000 - £50,000 a year
- Weekend availability
- Customer service
- Supervising experience
- Team management
Quick apply
3d
QA Manager - New Product Introduction
GE HEALTHCARE —Chalfont Saint Giles
- Bachelor's degree
- Continuous improvement
- Travel
Online Programmes Manager
Round Square —Windsor
- £35,000 - £38,000 a year
- Full-time
- Presentation skills
- Organisational skills
- In-person
- Life insurance
- Sick pay
Quick apply
11d
Senior Director, Information Technology EMEA
Spin Master Ltd —Marlow
- Full-time
- Team management
- Budgeting
- Leadership
- Flexible schedule
Contract Manager - Northern Trains
APCOA PARKING (UK) LTD —Uxbridge
- £43,000 a year
- Microsoft Word
- Continuous improvement
- Travel
- Annual leave
- Employee discount
Quick apply
Design Manager
Equans —Hatfield
- £65,000 - £75,000 a year
- Full-time
- Management
- Contracts
- Construction experience
- Annual leave
- Employee assistance programme
B2B Marketing - Marketing Technology Executive
Marketbridge —Marlow
- £32,000 - £42,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Analytics
- Annual leave
Unified Comms Manager
Smiths Detection —Hemel Hempstead
- Full-time
- Hybrid work
- Computer Science
- Analysis skills
- Continuous improvement
Quick apply
Technical Services Manager
ISS Facility Services —Stevenage
- £60,000 - £62,000 a year
- Recruiting
- Contracts
- In-person
Quick apply
Junior Service Manager - Service Operations
Sopra Steria —Hemel Hempstead
- £36,000 - £45,000 a year
- Continuous improvement
- Travel
- Annual leave
Sales & Customer Success Manager
Info Technology Supply Ltd —Harrow
- £42,000 - £60,000 a year
- Full-time
- Hybrid work
- CRM software
- Business development
- Presentation skills
- Work from home
- Life insurance
Quick apply
Technical Lead Manager
ELMOgroup —London
- £85,000 - £90,000 a year
- Hybrid work
- Team management
- AI
- Leadership
- Employee assistance programme
- Employee discount
CRM Manager
Steer —Hemel Hempstead
- £45,000 - £70,000 a year
- Full-time
- Hybrid work
- Salesforce
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
SHEQ Technical Compliance Manager
Complii —London
- Full-time
- Remote
- Continuous improvement
- Communication skills
Quick apply
Junior Service Delivery Manager
Computacenter —Hatfield
- Continuous improvement
- Organisational skills
- Communication skills

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Sales Operations Manager

Eckoh -
Hemel Hempstead

Quick apply

Job details

Permanent | Full-time
From £70,000 a year

Benefits

Free parking
Casual dress
Cycle to work scheme
Free flu jabs
Work from home
Life insurance
Referral programme
Sick pay
On-site parking

Qualifications

CRM software
Dashboard visualisation
Salesforce
Process improvement
Change management
Customer segmentation
Sales forecasting
Sales pipeline
Territory management
Forecasting
Overseeing budgeting and forecasting
Enterprise sales
Management reporting
Audience segmentation
Communication skills
Analytics

Full job description

Eckoh is a market leader of Customer Engagement Security Solutions, supporting an international client base from our offices in the U.S. and the U.K. Eckoh is owned by Bridgepoint one of the world's leading private asset growth investors, with over $75 billion of assets under management.

As a PCI DSS Level 1 Service Provider, our products and expanding digital and conversational AI capabilities help enterprises protect sensitive data, improve customer experience, and modernise the way they operate. Our mission is to set the standard for secure interactions between consumers and the world’s leading brands. With a strong heritage in secure payments and an expanding portfolio of cloud native, omni-channel engagement solutions our vocation is simple: to make every customer interaction secure whether it is handled by a human agent or an AI agent, without ever compromising the customer experience.

Our large portfolio of clients, which includes many of the Fortune 250, come from a broad range of vertical markets including healthcare, retail, hospitality, financial services, and utilities.

The Role: As Eckoh's business continues to grow, the Sales Operations Manager plays a vital role supporting sales leadership and key cross-department stakeholders to better execute on sales performance, reporting, operating structure, evaluating business needs, designing and implementing actionable recommendations, and tracking key success metrics.This is a business-facing operations role. The Sales Operations Manager owns the process, definitions and rhythm of the sales organisation: the forecast cadence, the numbers leadership relies on, the quota and territory model, the commission cycle, and the commercial governance around how we discount and book business. System configuration and development sit with our Salesforce administration and BI resource - this role sets the requirements and holds the standard and works closely with those teams to see change implemented.

Key Responsibilities:

Definitions, data and reporting standards

Maintain Eckoh’s commercial vocabulary of the business: Define what the requirement and distinction between ACV, TCV and ARR, opportunity stage entry and exit criteria, pipeline coverage ratios and win rate methodology.
Act as business owner of the CRM: defining what the system must do, set data standards and stage definitions, and run the data quality programme. Specify changes clearly and partner with Salesforce administration.
Define reporting and dashboard requirements and interrogate the outputs. Following recommendations that leadership can consider and follow up.
Provide reporting insight on KPIs, pipelines, activity, demand generation conversion rates, and monthly, quarterly and annual forecasts across direct sales and partner channels

Forecasting, planning and performance

Own the forecast process — cadence, deal inspection, pipeline reviews, commit and best-case discipline, and the qualification methodology (MEDDPICC or equivalent) that underpins it.
Play a lead role in planning and budgeting activities to help establish key strategic priorities. Translate into actionable and quantitative plans.
Build and maintain the territory and account segmentation model, managing the annual carve and in-year adjustments
Model sales capacity, quota coverage and productivity assumptions in partnership with the SVP of Sales and Finance

Enablement and Effectiveness

Own seller onboarding and ramp: onboarding programme design, ramp-to-productivity targets, playbooks and ongoing enablement in partnership with Product Marketing
Run a structured win/loss programme and maintain competitive intelligence and battlecards that reflect what is happening in deals
Identify where process, tooling or reporting is slowing the sales team down, build the case for change, and drive it through to implementation

Funnel, channel and cross-functional delivery

Collaborate with Marketing, to ensure management policy, routing rules, MQL to SQL definitions, follow-up of SLAs and funnel handoff governance - the mechanics that produce the conversion ratings that we report on
Own partner and channel operations: deal registration, co-sell tracking, partner-sourced pipeline attribution and partner commercial mechanics
Lead cross-functional projects to support sales and service process optimisation end to end, including qualitative and quantitative analysis, project management and change management
Coordinate and help drive product launches across a team of cross-functional GTM stakeholders

Essential Sills & Experience:

5+ years in sales operations or revenue operations
Experience supporting complex enterprise sales cycles - long, multi-stakeholder, competitive deals rather than transactional or self-serve motions
Direct experience of at least three of: forecast process ownership, quota and territory modelling, commission administration, deal approval governance, sales onboarding and enablement.

Technical:

Confident, everyday user of Salesforce: able to build and manage reports and list views, understand the data model well enough to specify change accurately, and hold administrators to account on delivery.
Advanced Excel, modelling, quota and territory modelling, cohort and conversion analysis.
Confident consumer of BI dashboards able to define what a dashboard needs to show and challenge what it does show.

Capability:

Self-starter with a deep understanding of sales who can identify and prioritise opportunities that matter
Strong communicator, able to communicate effectively and concisely at executive leadership level, and to turn data into meaningful insight
Consistently demonstrates good judgment, critical thinking and creative problem solving
Highly adaptable and agile in a dynamic, fast-paced environment
Comfortable holding the line on data integrity and commercial governance.

Our culture:

Our values sit at the heart of the culture at Eckoh:

We encourage and support everyone to grow with Eckoh

We challenge, listen, and are open minded to change and suggestions from others

As trusted advisors, we use our knowledge to solve challenges and deliver the best for our clients

We take personal ownership to strive for excellence in whatever we do

We are welcoming, embrace diversity and respect each other in a spirit of true humanity

Join Us!

So, if you want to join a team dedicated to delivering a world-class service to enterprise-level clients, you should consider working here at Eckoh.

Pay: From £70,000.00 per year

Benefits:

Casual dress
Cycle to work scheme
Free flu jabs
Free parking
Life insurance
On-site parking
Referral programme
Sick pay
Work from home

Work Location: Hybrid remote in Hemel Hempstead HP3 9HN

Quick apply

Refine Your Search

technical operations manager jobs in chesham, bkm

Sales Operations Manager

IT & Helpdesk Manager - Panavision London

EUC & Desktop Support Manager

Technical Operations Manager

Technical Support Manager

Service Desk Manager

QA Manager - New Product Introduction

Online Programmes Manager

Senior Director, Information Technology EMEA

Contract Manager - Northern Trains

Design Manager

B2B Marketing - Marketing Technology Executive

Unified Comms Manager

Technical Services Manager

Junior Service Manager - Service Operations

Sales & Customer Success Manager

Technical Lead Manager

CRM Manager

SHEQ Technical Compliance Manager

Junior Service Delivery Manager

I want to receive the latest job alerts for technical operations manager in chesham, bkm

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