customer success manager Work, Jobs in cheshunt, hrt (with Salaries)

Customer success manager, strategic
Watershed Technology —London
- Full-time
- Hybrid work
- Travel
- In-person
- Communication skills
Customer Success Manager
Plain —London
- £180,000 - £215,000 a year
- Full-time
- Hybrid work
- Sales
- APIs
Manager, Customer Success
Anthropic —London
- £165,000 - £195,000 a year
- Hybrid work
- Management
- Bachelor's degree
- Contracts
- Flexible schedule
Customer Success Manager (CSM)
Test Partnership —London
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- In-person
- Work from home
Quick apply
Store Manager
Aldi —Waltham Cross
- £52,910 - £69,000 a year
- Annual leave
Customer Success Manager
Telus Health —London
Business Development Manager
Reynolds Food Group —Waltham Cross
- Full-time
- Organisational skills
- Communication skills
Quick apply
Senior Customer Success Manager - UK
Recharge —London
- £84,705.88 - £105,882.35 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Bachelor's degree
- No degree
Quick apply
11d
Senior Customer Success Manager
Insurity —London
- £48,000 - £88,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
- Annual leave
- Referral programme
Quick apply
Customer Success Manager
Emburse —London
- £63,000 - £70,000 a year
- Full-time
- Spanish
- Analysis skills
- Bachelor's degree
2d
Customer Success Operations Manager
Bitrise —London
- £60,000 - £75,000 a year
- Remote
- SQL
- AI
- Communication skills
Quick apply
9d
Customer Success Manager, EMEA
Vercel —London
- £102,500 - £127,500 a year
- Full-time
- Remote
- JavaScript
- Work from home
Founding Customer Success Manager
GP Automate —London
- £55,000 - £60,000 a year
- Full-time
- Hybrid work
- Sales
- GP surgery experience
- Driving
Quick apply
23h
Customer Success Manager
Mimecast —London
- £44,000 - £66,000 a year
- Full-time
- Hybrid work
- Management
- Sales
- Leadership
9d
Customer Success Manager
Mears Group —Dartford
- Up to £50,000 a year
- Monday to Friday
- Management
- Customer service
- Maintenance
- Annual leave
- Employee discount
8d
Customer Success Manager
Spruce —London
- £50,000 - £72,000 a year
- Full-time
- Hybrid work
Quick apply
11d
Customer Success Manager, Customer Data Platform - EMEA
mParticle —London
- £76,000 - £119,000 a year
- Full-time
Customer Success Manager
Relativity —London
- Full-time
Customer Success Manager
Litera —London
- Full-time
- Hybrid work
- AI
- Communication skills
CUSTOMER SUCCESS MANAGER
Sigma Consulting Group —London
- £40,000 a month
- Full-time
- Hybrid work
- Project management
- AI
- Communication skills
Quick apply

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Customer success manager, strategic

Watershed Technology
London

Apply Now

Job details

Full-time

Qualifications

Change management
SaaS
Communication skills

Full job description

Location

London

Type

Full-Time

Department

Customer Success

About Watershed

Watershed is the enterprise sustainability platform. Companies like Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens use Watershed to manage climate and ESG data, produce audit-ready metrics for voluntary and regulatory reporting including CSRD, and drive real decarbonization. We are looking for team members who love product-building, want to work hard at a mission-oriented startup, and will collaborate with us in shaping the culture of a growing team.

We have offices in San Francisco, New York, Denver, London, Paris, Berlin, Sydney, Mexico City, and remote team members across the US and Europe. We hope that you'll be interested in joining us!

The role

Watershed is on a mission to help companies measure, reduce, remove, and report their emissions. Our success is defined by the success of our customers — we’re looking to bring on founding members of our Customer Success team to help our customers successfully embark on their climate journeys.

Our Strategic Customer Success Managers (CSMs) own the relationship with our largest customers, helping them navigate the climate world,Watershed’s offerings, and their own organizations to accomplish their goals. CSMs dive deep with customers to understand their business and how to best support them on their climate journeys — leveraging the power of Watershed’s broader teams to accomplish this.

What you’ll do:

Own success for a small set of high-value customers, driving retention, growth, and impact.
Build trusted executive relationships, showing how sustainability data drives strategy.
Lead planning and governance with customers through roadmaps and executive reviews.
Represent the customer internally to shape product priorities and strategy.
Navigate complex customer organizations and coordinate internal teams to deliver value.

You might be a fit if you:

7+ years in enterprise SaaS (CSM, consulting, or solutions) with global strategic accounts.
Proven success building executive relationships and driving retention and expansion.
Strong communicator with C-suite presence, able to link sustainability data to strategy.
Skilled in change management, helping large organizations adopt new ways of working.
Commercially fluent, partnering with Sales on renewals and growth.
Highly organized, managing multiple enterprise accounts while driving outcomes.
Curious and adaptable, eager to make sustainability data the next frontier of business intelligence.

The role might include up to 20% travel.

Must be willing to work from an office 4 days per week (except for remote roles)

Watershed has hub offices in San Francisco, New York, London, and Mexico City and satellite offices in Denver, Sydney, Paris, and Berlin. Where we have offices, employees are expected to be in office for 4 days per week. Certain jobs are open to being remote and will be specifically noted on the jobs page and in the job description if so.

What’s the interview process like?

It starts the same for every candidate: getting to know the team members through 1 to 2 conversations about Watershed, your experience, and your interests. Next steps can vary by role, but usual next steps are a skill or experience interview (e.g. a coding interview for an engineer, a portfolio review for a designer, deeper experience call for other roles) which leads to a virtual or in person interview panel. We prioritize transparency and lack of surprise throughout the process.

What if I need accommodations for my interview?

At Watershed, we are dedicated to ensuring an inclusive recruitment process. We provide reasonable accommodations for candidates with disabilities, long-term conditions, mental health needs, religious observances, neurodivergence, or pregnancy-related support requirements. If you need assistance during your process, please contact your recruiter.

Apply Now

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Customer success manager, strategic