dispatcher Work, Jobs in chessington (with Salaries)

Service Desk Coordinator
Roast & Ground Limited —Chessington
- £32,000 - £36,000 a year
- Full-time
- Administrative experience
- Analysis skills
- In-person
- Free parking
- Employee discount
Quick apply
Transport Coordinator
SunbeltRentals —Chessington
- Microsoft Outlook
- Customer service
- Microsoft Office
Quick apply
13d
Service Coordinator
Mitie —Chessington
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Service Planner
Johnson Controls —Sunbury
- Full-time
- Customer service
- Annual leave
- Employee assistance programme
Administrative Assistant
Boynton Cars Ltd —Oxshott
- £100 - £130 a day
- Part-time
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
Service Coordinator
Johnson Controls —Sunbury
- Full-time
- Customer service
- Annual leave
- Employee assistance programme
Fleet Coordinator
Direct Accident Management Ltd —Potters Bar
- £26,500 an hour
- Full-time
- Sales
- Driving
- Organisational skills
- Free parking
- Referral programme
Quick apply
8d
Office Administrator
Disaster Care Capital Ltd —West London
- £26,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
Quick apply
Planner
Mears Group —London
- Up to £29,865.80 a year
- Monday to Friday
- Maintenance
- Organisational skills
- IT
- Annual leave
- Employee discount
Trainee Controller
Arriva London South Limited —Croydon
- £42,000 - £49,337 a year
- Weekend availability
- English
- Leadership
- Communication skills
- Paid training
- Employee assistance programme
Quick apply
9h
Logistic and Installation Administrator
Liberty Games —Epsom
- £27,000 - £29,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Organisational skills
Quick apply
6d
Aftercare Co-Ordinator
Imperium Building Systems Limited —Carshalton
- £27,000 - £38,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Logistics coordinator (Portuguese speaking)
4th Dimension Innovation Ltd —Egham
- £27,000 - £28,500 a year
- Full-time
- Hybrid work
- Customer service
- English
- Communication skills
Quick apply
6d
Service Coordinator
WLS —London
- £28,000 - £32,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Accounting
- Free parking
- Annual leave
Quick apply
2d
Network Coordination Assistant
City of Westminster Council —Westminster
- £34,359 - £38,637 a year
- Communication skills
Helpdesk Coordinator
ISS Facility Services —London
- Microsoft Office
- Communication skills
Quick apply
Control Room Administration Assistant
Hammersmith & Fulham Council —Hammersmith
- £34,359 - £35,892 a year
- Customer service
- Communication skills
11d
Minicab Controller/ Dispatcher in Enfield
Airport Transfer Cars —Enfield
- From £13 an hour
- Full-time
- Customer service
- English
- Analysis skills
- Free parking
Quick apply
Transport Controller (Nights)
ULS and Son (Heathrow) Ltd —Sunbury
- £30,000 - £32,000 a year
- 12 hour shift
- Microsoft Excel
- Customer service
- Microsoft Office
- Health & wellbeing programme
- Employee assistance programme
Quick apply
16h
Customer Operations Specialist
Octopus Electric vehicles —London
- Full-time
- Hybrid work
- Phone etiquette
Quick apply

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Service Desk Coordinator

Roast & Ground Limited
Chessington

Quick apply

Job details

Full-time
£32,000 - £36,000 a year

Benefits

Free parking
Casual dress
Company pension
Company events
Employee discount
Sick pay
On-site parking

Qualifications

Supply chain
Logistics
Administrative experience
Analysis skills
Transportation management systems

Full job description

Job Description: Service Desk Coordinator

Contract Type: Permanent, Full-Time

Working Hours: Monday to Friday – 8.45am – 5.15pm (Office based)

About Us:

We’re a passionate commercial coffee machine supplier with customer service at the heart of everything we do. From high‑quality coffee machines and freshly roasted beans to servicing, engineering support and professional cleaning solutions — we help businesses serve exceptional coffee, effortlessly.

We’re proud of our reputation for outstanding service (our Google reviews speak for themselves), and we’re looking for someone who shares our passion.

Overview

The Service Desk Coordinator is responsible for delivering Service Excellence to our customers. They will be responsible for using Roast & Ground and our partner suppliers’ resource to meet our customer SLAs in line with our drinks equipment service agreements. This includes coordinating and arranging preventative maintenance visits and emergency call-outs, managing operated accounts as well as hygiene and ad hoc customer and sales team requests. They will instruct the engineers and wider team responsible for service delivery, ensuring that they have the tools and support they need for the task. Meeting our SLAs, operating in line with our Consider It Done commitments, operational efficiency and customer satisfaction levels are key measurables for this role.

Key Responsibilities:

1. Preventative Maintenance & Call-outs – Receive, allocate, record, monitor and close down scheduled and emergency service jobs using our Clik Service Management Programme and in accordance with company processes and SLAs.

2. Operated Accounts & Hygiene Service - Manage the delivery of the operated account service and hygiene visits to customers.

3. Service Excellence – Ensure work procedures are identified, agreed, briefed, audited and reported on to an agreed standard.

4. Process Improvement - Assist Head of Operations in developing initiatives that will help monitor and improve product/service quality and reduce call-outs on an on-going basis. Ensure Consider It Done reflects the latest operational processes.

5. Compliance – Ensure compliance with industry regulations, standards, AVA best practices as well as agreed company Policies and Procedures identified within Consider It Done.

6. H&S - Ensure the function operates safely in all areas and in accordance with regulatory and best practice.

7. KPIs – Tracking and reporting to include time to site, % remotely cleared calls, first time fix rate, % engineer ‘work’ time, customer feedback, machine delivery to installation time.

Your Skills and Experience

Experience coordinating work on a technical service desk required.
Experienced in the use of a service management programme such as Clik and comfortable using a CRM.
Great administrative skills and excellent numerical skills.
Strong ability to prioritise work and multi-task in a busy environment
Flexible and adaptable to respond to customer needs.

The Role

What we offer:

Competitive salary
A high-performing, friendly team
22 days holiday plus bank holidays (rising to 25 with service)
Sick pay to support your wellbeing
Being part of a warm, supportive, family-run business
Free on-site parking
And of course… excellent, unlimited coffee

Thank you for your interest in this role. Please note due to the high volume of applications, we may not be able to respond to candidates who are not shortlisted. If you have not been contacted within 10 days of submitting your application, unfortunately your application will not have not been successful.

Job Type: Full-time

Pay: £32,000.00-£36,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Employee discount
Free parking
On-site parking
Sick pay

Application question(s):

Do you live within a 40 minute commute of our Chessington office?

Experience:

Service Desk: 2 years (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

dispatcher jobs in chessington

Service Desk Coordinator

Transport Coordinator

Service Coordinator

Service Planner

Administrative Assistant

Service Coordinator

Fleet Coordinator

Office Administrator

Planner

Trainee Controller

Logistic and Installation Administrator

Aftercare Co-Ordinator

Logistics coordinator (Portuguese speaking)

Service Coordinator

Network Coordination Assistant

Helpdesk Coordinator

Control Room Administration Assistant

Minicab Controller/ Dispatcher in Enfield

Transport Controller (Nights)

Customer Operations Specialist

I want to receive the latest job alerts for dispatcher in chessington

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