Job Description:
Job Title: Implementation Project Consultant
Corporate Title: Up to Vice President
Location: Chester or Bromley
Company Overview:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Location Overview:
Find us in the city of Chester, a destination renowned for its culture, history, and beauty. Working at Bank of America Chester offers a far-reaching global career for a world-renowned organisation, whilst being ideally situated against the backdrop of the rolling North Wales hills and the banks of the serene River Dee.
The Team:
The IPC team is a small group of senior specialists within GTMO Treasury Fulfilment, delivering complex treasury onboarding and implementation projects across Bromley and Chester.
Using strong project management skills, the team works closely with global partners to ensure seamless delivery of cash management solutions, including accounts, liquidity, and payment services. IPCs play a key role in client engagement, supporting new business pitches and contributing to ongoing client reviews.
Collaboration and continuous development are at the core of the team, with a strong focus on knowledge sharing and learning and development. Their work is critical to successfully onboarding high-profile clients and is regularly recognised across Sales and Corporate Banking.
Role Description:
This job is responsible for acting as the primary interface to a small portfolio of high revenue and complex Treasury clients. Key responsibilities include leading, directing, influencing, and coordinating implementation of highly complex, treasury, cash management and depository products and services, while leveraging subject matter expertise. Job expectations include using sound judgment and discretion for decision making on escalated matters, while driving operational excellence and providing key input to process improvement.
Responsibilities:
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As an Implementation Project Consultant (IPC) your main responsibilities will involve:
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Supporting all aspects of our client’s global needs during the initial onboarding phase and the implementation of any new products/services
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Engaging business partners and clients alike during project implementation
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Delivering timely project updates/reports both verbally and electronically to our clients and key business partners
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Planning and managing project tasks and resources to ensure deliverables are met for our client’s projects
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Translating client objectives into comprehensive implementation work plans covering timelines, resources, dependencies, priorities, risks and key milestones
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Working across the organisation to deliver an effective and seamless experience for our clients
What we are looking for:
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A good understanding of cash and treasury management products
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Good organisation and ability to lead tasks
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Prior experience gained within financial services or investment banking, ideally within a role that had exposure to onboarding/KYC of new clients
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Prior experience in managing large-scale projects with multiple deliverables and internal/external stakeholders
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The ability to work in a fast-paced environment, managing client needs effectively
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The ability to travel (as required) to meet with internal business partners or clients
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The ability to present material on conference calls or web conferencing tools to varied audiences (including contributing on Sales pitches for new clients)
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The ability to influence people, drive key deliverables, and communicate with stakeholders at all levels
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Knowledge of Microsoft products
Benefits of working at Bank of America: UK
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Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
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Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
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20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum
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The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc.
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Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services.
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Access to an Employee Assistance Program for confidential support and help for everyday matters
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Ability to donate to charities of your choice directly through payroll and the bank will match your contribution
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Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK’s most iconic cultural institutions and exhibitions.
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Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.
Bank of America:
Good conduct and sound judgment is crucial to our long-term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.
We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.
We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.
