Branch leader Work, Jobs in Chester, Chs (with Salaries)

Team Leader (Contact Cente)
Bullen Healthcare —Liverpool
- £30,000 - £35,000 a year
- Full-time
- Management
- English
- Microsoft Office
- Free parking
- Referral programme
Quick apply
9d
Registered Care Manager – New Domiciliary Care Branch
Helping Hands —Wrexham
- Up to £45,800 a year
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Branch Manager
loc8me —Liverpool
- £35,000 - £40,000 a year
- Overtime
- Administrative experience
- Organisational skills
- In-person
- Annual leave
- Employee assistance programme
Quick apply
14d
Assistant Restaurant Manager - Spa
Carden Park Hotel —Chester
- £29,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Free parking
- Employee assistance programme
Quick apply
2d
Branch Manager
Travis Perkins —Wrexham
- Weekend availability
- Sales
- Communication skills
- Employee discount
3d
Waiter / Waitress Fixed Term
The Chester Grosvenor —Chester
- Part-time
- Hospitality
- Bar
- Casual dining restaurant
- Employee discount
7d
Food & Beverage Assistant - Afternoon Tea (Fixed Term Contract)
The Chester Grosvenor —Chester
- Part-time
- Hospitality
- Bar
- Casual dining restaurant
- Employee discount
7d
Care Assistant
CareYourWay Chester —Blacon
- £13.00 - £15.25 an hour
- Overtime
- No experience needed
- Organisational skills
- Care plans
- Free parking
- Store discount
Quick apply
3d
Guest services agent - Fixed Term
The Chester Grosvenor —Chester
- Part-time
- Hospitality
- Bar
- Casual dining restaurant
- Employee discount
10h
Receptionist
Mercure Chester Abbots Well —Chester
- £12.71 an hour
- Part-time
- Bar
- Microsoft Office
- Hotel
- Free parking
- Employee assistance programme
Quick apply
Service Delivery Manager
Blue Wireless —Chester
- Hybrid work
- Sales
Quick apply
7d
Hire Manager
Travis Perkins —Warrington
- Full-time
- Customer service
- Leadership
- Employee discount
10d
Branch Manager
City Plumbing —Winsford
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
9d
Business Development Manager / Waste Consultant
Safetykleen —Liverpool
- £32,000 - £38,000 a year
- Full-time
- Sales
- Driving
- Negotiation
- Employee assistance programme
Quick apply
8d
Cash In Transit Driver
NCR Atleos —Warrington
- £35,766.10 a year
- Overtime
- Annual leave
- Employee discount
Quick apply
Store Manager
Toolstation —Huyton
- £31,459.09 a year
- Full-time
- Leadership
- Employee discount
Deputy Branch Manager
AX —Warrington
- £37,326 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
- Employee assistance programme
- Employee discount
Quick apply
Leisure Operations Assistant
Swim Sports Company Ltd —Chester
- From £8 an hour
- Part-time
- Working with children
- Communication skills
- School
Quick apply
Sales Negotiator
LRG —Chester
- Up to £32,000 a year
- Monday to Friday
- Sales
- Customer service
- Data entry
- Employee discount
Quick apply
10d
Junior Team Leader
Rentokil Initial Group —Haydock
- £28,604 a year
- Full-time
- Driving
- Leadership
- Relocation assistance
- Annual leave
Quick apply
4d

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Team Leader (Contact Cente)

Bullen Healthcare -
Liverpool

Quick apply

Job details

Permanent | Full-time
£30,000 - £35,000 a year
9 days ago

Benefits

Free parking
Casual dress
On-site gym
Company pension
Company events
Transport links
Referral programme
On-site parking

Qualifications

Management
English
Microsoft Office
Supervising experience
Leadership

Full job description

What’s the Role All About?

This isn’t cold calling. This is purposeful, patient-focused communication.

As a Team Leader, you’ll be leading and coaching our teams to deliver the exceptional services our patients expect. This role is fundamental in ensuring that operations KPI's and service levels are consistently met through effective performance management, a focus on quality assurance, process optimisation and people development. You’ll need to be driven by targets, but more importantly, driven by the desire to make a real difference to someone's day, and someone’s life.

What You'll Be Doing

Team leadership & coaching

Set and measure daily, weekly and monthly targets and performance goals
Hold regular 1:1's with your team, briefing and coaching them to drive performance
Create and embed a culture of accountability, high performance and continuous improvement
Drive engagement and commitment withing the team.

Performance Management

Monitor real-time and historical performance metrics (e.g., AHT, FCR, adherence, quality scores).
Identify trends and implement corrective actions to improve service levels.
Conduct quality assessments and lead performance improvement plans where required.
Work within regulatory and GDPR data protection requirements

Patient Experience

Ensure advisors consistently deliver empathetic, accurate, and efficient service.
Handle complex or escalated patient queries and complaints professionally.
Champion patient feedback initiatives and implement service enhancements.

Operational Support

Collaborate with contact centre internal teams to ensure effective scheduling and resource allocation.
Liaise with training and quality teams to deliver onboarding, refresher training, and quality assurance.
Maintain up-to-date knowledge of products, services, systems, and compliance requirements.

Stakeholder Engagement

Work proactively with cross-functional teams (IT, HR, QA, etc.) to support team performance and business objectives.
Contribute to regular reporting, insights, and recommendations for senior management.

What You Bring

Essential

Proven experience in a contact centre leadership role
Excellent interpersonal skills with a resilient, can-do attitude
Strong leadership and management skills with a professional and balance approach
Great communication, adaptability, and energy in person and on the phone
Ability to manage change and competing demands in a fast paced, target driven environment
Strong confidentiality and discretion—this is personal, sensitive work
Proficiency in Microsoft Office and CRM/telephony platforms

Desirable

Healthcare or medical product experience would be beneficial but is not essential
Experience supporting branch based teams in multiple locations

What Makes This Role Different?

At Bullen, we're not just providing a service, we're creating peace of mind, better quality of life, and a reliable helping hand for someone living with a lifelong condition.

You’ll work in a fast-paced, customer driven environment, where your leadership will guide today and shape tomorrow.

What’s in It for You?

A meaningful role with direct customer impact
A unique, collaborative workplace full of people with purpose
Opportunity for learning, growth and mentorship
The chance to be part of something bigger than yourself
Salary dependent on experience

Recruitment Process

Candidates will be invited to join a screening call with our AI partner, Lily after which, successful candidates will be invited to attend a face-to-face interview at our Liverpool Head Office.

Job Types: Full-time, Permanent

Pay: £30,000.00-£35,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Free parking
On-site gym
On-site parking
Referral programme
Transport links

Application question(s):

So we can contact you quickly, what is your mobile phone number and email address?

Work Location: In person

Quick apply

Refine Your Search

branch leader jobs in chester, chs

Team Leader (Contact Cente)

Registered Care Manager – New Domiciliary Care Branch

Branch Manager

Assistant Restaurant Manager - Spa

Branch Manager

Waiter / Waitress Fixed Term

Food & Beverage Assistant - Afternoon Tea (Fixed Term Contract)

Care Assistant

Guest services agent - Fixed Term

Receptionist

Service Delivery Manager

Hire Manager

Branch Manager

Business Development Manager / Waste Consultant

Cash In Transit Driver

Store Manager

Deputy Branch Manager

Leisure Operations Assistant

Sales Negotiator

Junior Team Leader

I want to receive the latest job alerts for branch leader in chester, chs

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