An opportunity to join our family where work is a pleasure.
Location: This role is based at ABode Chester, located in the heart of Chester city centre, and forms part of our Head Office team. The successful candidate will work closely with colleagues across the business, supporting central operations and contributing to the delivery of exceptional service standards across the company. This is an office-based role within a professional and collaborative working environment.
Hours: Part-time position with flexible working hours available across weekdays and weekends. Candidates must be flexible and willing to work a variety of shifts to meet the needs of the business, including weekdays and weekends. This role offers an adaptable schedule while requiring a proactive and accommodating approach to working hours.
Role: As part or our team, we welcome your passion, natural warmth and humour to ensure our guests have an amazing experience every time. We’re seeking friendly, warm and cheerful individuals who are happy to work together as a team and, importantly, want to have fun. We welcome candidates who are new to the industry as well as experienced ones - what matters most to us is that you have a positive and engaging personality, you are self-motivated and enjoy the buzz and excitement of a busy hotel atmosphere.
We are looking for a Central Reservationist to be part of our central reservations team based at ABode Chester, who smiles when they are on the phone! This role comes with a great working environment and friendly office.
To say thank you, we have many perks:
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Competitive pay – We are proud that everyone who joins our family gets rewarded a rate of pay above the National Living Wage, irrespective of age, plus you get tips on top.
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Treat yourself once in a while with lots of retail and hospitality perks through our Perkbox platform.
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Excellent discounts across our family of hotels – you will be entitled to 25% off food & beverage in our hotels plus we offer an amazing staff rate of £25 B&B per person across the group & your friends and family get special rates too.
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We understand it’s OK not to be OK, so we offer an externally run confidential helpline for any support you require about anything you might need as part of our Employee Assistance Programme.
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We sustain you physically too, meals when you are on duty are free.
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Everyone can learn and develop - our ‘Family First’ development pathways are unique to us and are the best in the business.
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We provide lots of opportunity to progress and move up – we have made hundreds of internal promotions, including to General Manager level.
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We like to say a special thank you for every year you are with us - our milestone awards include Champagne, afternoon tea, or dinner for you and someone special. When you reach the big milestones, you receive extra special gifts on top like longer hotel stays, extra days off and a unique gift especially chosen for you.
