It field support engineer Work, Jobs in Chester (with Salaries)

IT Support
CIS Worldwide Ltd —Broughton
- £2,200 - £2,500 a month
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
1d
IT Field Support Engineer
Chroma Technology —Warrington
- From £28,000 a year
- Full-time
- Azure
- SharePoint
- IT
Quick apply
2d
IT Operations Engineer
ARO —Liverpool
- £38,000 - £40,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- AWS
- Employee assistance programme
Quick apply
Support Engineer - Liverpool
Labman Automation —Liverpool
- £38,000 - £44,000 a year
- Full-time
- Analysis skills
- In-person
- Hand tools
IT Field Service Engineer
Eurofins UK Forensic Services —Birchwood
- Full-time
- Customer service
- Driving
- Travel
- Free parking
- Annual leave
Quick apply
9d
Field Service Engineer
B&M Waste Services —Bromborough
- £42,000 a year
- Maintenance
- Travel
- Communication skills
1d
Telecommunications and Managed Print services Engineer
Zero Enterprises Limited —Crewe
- Up to £35,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Up to 50% travel
- Sales
- Free parking
- Profit sharing
Quick apply
Electrical / Mechanical Engineer
BT —Chester
- From £44,800 a year
- Overtime
- Engineering
- Supervising experience
- Driving
- Annual leave
- Employee assistance programme
Process Engineer
Elanco —Speke
- Full-time
- Engineering
- Continuous improvement
Field Service Engineer
Linde MH UK Ltd. —Buckley
- Overtime
- Referral programme
Trainee Project Estimator - Train to Fit
Babcock International —Warrington
- £36,000 a year
- Full-time
- Project management
- Communication skills
- Negotiation
- Employee assistance programme
- Life insurance
3d
Apprentice Field Service Engineer - Anglia West (Bedford)
Rehlko —Liverpool
- Full-time
- Driving
- Travel
- IT
2d
Service Engineer
ALS Global —Hawarden
- Overtime
- Laboratory experience
- Analysis skills
- Travel
- Annual leave
- Employee discount
Trainee Cost Specialist - Train to Fit
Babcock International —Warrington
- £36,000 a year
- Full-time
- Project management
- Communication skills
- Negotiation
- Employee assistance programme
- Life insurance
3d
Modernisation Engineer
Otis —Liverpool
- Full-time
- IT
- Mechanical knowledge
Modernization Engineer
Otis —Liverpool
- Full-time
- IT
- Mechanical knowledge
Trainee Mechanical Engineer
Exertis —Knowsley
- £13.15 an hour
- English
- Travel
- Communication skills
- Employee assistance programme
- Employee discount
Trainee Mechanical Engineer
Flogas Britain —Knowsley
- £13.15 an hour
- English
- Travel
- Communication skills
- Employee assistance programme
- Employee discount
Field Service Engineer
Envea —Tranmere
- Full-time
- Driving
- Travel
- Organisational skills
Service Engineer
ALS —Hawarden
- Overtime
- Laboratory experience
- Analysis skills
- Travel
- Annual leave
- Employee discount

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IT Support

CIS Worldwide Ltd -
Broughton

Quick apply

Job details

Temporary
£2,200 - £2,500 a month
1 day ago

Qualifications

Microsoft Word
Driving Licence
Microsoft Excel
Microsoft Outlook
Customer service
English
Windows
Microsoft Office
ServiceNow
IT
Customer support
Communication skills
Active Directory

Full job description

Desk side Level 2 Role (Desktop Technician)

This position assists staff with technical support of desktopPCs/Laptops, applications, and related technology, along with providing a high level of customer satisfaction. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems.

· Must have a full UK driving licence and willing to travel.

Main Responsibilities include:

§ Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but not limited to Desktop PC, Micro PC, Thin Client, Laptop, Tablet, Smartphone, Printers, MFDs, and basic network connectivity.

§ Hands on role, expected to provide 2nd line IT support to the business community ensuring that all requirements are met within agreed service level agreement

§ To provide infrastructure administration functions

§ Providing on-site cover as part of a shift arrangement

§ Support inline with contracted business working hours

§ Provide site support in remote offices when required

§ Being prepared to work out of hours when required

§ Troubleshooting and resolving software issues; reimaging computers/hard drives Backing up and restoring settings and associated systems administration activities

§ Taking ownership of issues through to resolution on all appropriate requests

§ Categorize and prioritize end user support requests and service requests by utilizing a Customer ticketing system to track tickets and provide up-to-date status and information

§ Ensuring regular customer interaction to adhere with update SLA’s and high levels of customer service

§ Providing daily ticket updates to ensure users are fully updated on updates

§ Move equipment associated with service requests, inline with health and safety guidelines

§ Performing asset inventory activities as needed

§ End user training and guidance on the use of hardware and software

§ Recommends and / or performs upgrades to end user devices

§ This position requires the ability to work in a BAU and / or project-based environment requiring flexibility and teamwork

§ Performs other duties as assigned

Technical Skills:

§ Excellent skills in user IT infrastructure – Desktops, Laptops, Printers, Handhelds, Smartphone etc.

§ Strong technical skills in Microsoft Windows 10, Office 365, Teams, Google, Service Now and other well known applications

§ Administration experience of MS Active Directory users & groups, policies, and management concepts

§ Effective communication by Engineer in English and local languages is mandatory

Business Skills:

§ Ability to interact with customers to ensure that the service is polite, efficient, and responsive service is provided

§ A self-starter with ability to work on their own initiative

To work through issues analytically to a successful conclusion
An individual with a minimum of 3 year’s experience

Desired Experience:

§ At least 4+ years of experience in the field or in a related area required

§ Prior experience on Desktops, Workstations, Notebooks and Printers

§ Collaboration experience including remote control of PCs and video conferencing knowledge

§ Deliverables to include ensuring the proper levels of run and maintain support and hands-on assistance for IT infrastructure projects /upgrades (workstations)

§ Strong Microsoft Office skills (Outlook, Word, and Excel)

§ Thorough understanding of Outlook's calendaring tool. Teams workings.

§ Strong customer service skills

§ Ability to provide consistent, excellent customer support to entire staff, representing a variety of personalities and management levels

§ Strong written and verbal communication skills (English being the local language)

§ Must be detail oriented and self-motivating

§ Background security check required

Pay: £2,200.00-£2,500.00 per month

Work Location: In person

Quick apply

Refine Your Search

it field support engineer jobs in chester

IT Support

IT Field Support Engineer

IT Operations Engineer

Support Engineer - Liverpool

IT Field Service Engineer

Field Service Engineer

Telecommunications and Managed Print services Engineer

Electrical / Mechanical Engineer

Process Engineer

Field Service Engineer

Trainee Project Estimator - Train to Fit

Apprentice Field Service Engineer - Anglia West (Bedford)

Service Engineer

Trainee Cost Specialist - Train to Fit

Modernisation Engineer

Modernization Engineer

Trainee Mechanical Engineer

Trainee Mechanical Engineer

Field Service Engineer

Service Engineer

I want to receive the latest job alerts for it field support engineer in chester

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