National trust Work, Jobs in Chesterfield, Eng (with Salaries)

Welcome & Service Team Member
National Trust —Chesterfield
- £13.25 an hour
- Weekend availability
- Customer service
- Free parking
- Employee assistance programme
7d
Food & Beverage Team Member
National Trust —Worksop
- £12.75 an hour
- Weekend availability
- Free parking
- Employee assistance programme
1h
Business Services Assistant
National Trust —Worksop
- £13.25 an hour
- Organisational skills
- IT
- Free parking
- Employee assistance programme
7d
Senior Communications & Marketing Officer
National Trust —Chesterfield
- £28,000 a year
- Weekend availability
- Free parking
- Employee assistance programme
7d

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Welcome & Service Team Member

National Trust -
Chesterfield

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Job details

Permanent
£13.25 an hour
7 days ago

Benefits

Free parking
Season ticket loan
Company pension
Discounted gym membership
Employee assistance programme
Employee discount
Car scheme

Qualifications

Customer service

Full job description

As the public face of our properties, you’ll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit.

Salary: £25837.5 pro rata. The actual salary, based on the contracted hours will be £15,502.50

Contract/duration: 12 months

Hours/working pattern: 22.5hrs annualised

For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.

This role is based on annualised hours, where the number of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year.

Please note that this role will require working regular weekends and bank holidays.

What it's like to work here:Reporting to the Welcome Manager, you’ll be part of a team of11 staff and many volunteers working at Hardwick Hall and Stainsby Mill.

Hardwick, an impressive Elizabethan masterpiece, with a world-class collection, garden, flour mill (Stainsby Mill) and heritage listed estate, something for everyone. We are passionate about caring for this wonderful property and visitors are at the heart of all we do. We are a busy, driven team, who like a challenge and work at a fast pace. We collaborate with each other and the wider property to engage, share our stories and provide a personal, tailored, and great service.

What you'll be doing:Day to day, you’ll deliver a great all-round customer service experience. You’ll be on hand answering queries and listen to what our visitors need so you can share the right information. Your role is to make sure our visitors have the best day they can. You’ll have the chance to be involved in different aspects of the visitor experience, from key property events to social media promotion - no two days are the same. Great visitor experiences are in our nature, and we believe everyone should feel welcomed, appreciated and more engaged because of the excellent service you provide. This role would suit anyone with enthusiasm for delivering great customer service.

Who we're looking forWe'd love to hear from you if you're:

customer focused with an understanding of the importance of great service
a team player, but also can work on your own initiative
well organised and adaptable
willing to learn new skills
have a positive attitude

The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

Substantial pension scheme of up to 10% basic salary

Free entry to National Trust places for you, a guest and your children (under 18)

Rental deposit loan scheme

Season ticket loan

EV car lease scheme (for roles that meet the salary criteria)

Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

Flexible working whenever possible

Employee assistance programme

Free parking at most Trust places

Requirements :Compliance.Eligibility to Work in the UK
Permanent p/t (1170 hrs py)

Apply Now

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national trust jobs in chesterfield, eng

Welcome & Service Team Member

Food & Beverage Team Member

Business Services Assistant

Senior Communications & Marketing Officer

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