It support specialist Work, Jobs in Chichester, Wsx (with Salaries)

Systems Support Analyst
Civic Recruitment Limited —Chichester
- £17.83 an hour
- Full-time
- Remote
- Communication skills
Quick apply
4h
IT Assistant
Glanvilles LLP —Chichester
- £21,567 - £25,000 a year
- Full-time
- Computer literacy
- English
- Microsoft Office
- Free parking
Quick apply
10d
IT Support Engineer
Reassured —Cosham
- £30,000 - £32,000 a year
- Full-time
- Communication skills
- Free parking
- Annual leave
Quick apply
3d
Service Desk Manager
Civic Recruitment Limited —Chichester
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Continuous improvement
Quick apply
3d
Senior Service Desk Engineer
Zenzero Solutions —Chichester
- Azure
- Continuous improvement
- Mentoring
Senior Systems Support Analyst Team Leader
Civic Recruitment Limited —Chichester
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Mentoring
Quick apply
2d
3rd Line Support Engineer
City of Portsmouth College —Portsmouth
- £33,980.34 - £36,035.26 a year
- Full-time
- Free parking
- Annual leave
Quick apply
IT Helpdesk Technician
FluidOne —Brighton
- Full-time
- Computer networking
- Employee assistance programme
14d
IT Analyst Field Support Engineer
Axiom Technologies —Portsmouth
- Full-time
3d
On Site Support Engineer
SmartestEnergy —Worthing
- £30,000 - £35,000 a year
- Hybrid work
- Continuous improvement
Quick apply
12d
Clinical Systems Engineer - IT Service Desk & Support
IWT PHU Single Corporate Service —Newport
- £32,073 - £39,043 a year
- No degree
- Business
- Leadership
Quick apply
IT Technician Apprentice
Croma Security Solutions Group Plc —Fareham
- From £26,436.80 a year
- Weekend availability
- Windows
- Continuous improvement
- Travel
- Health & wellbeing programme
- Employee stock purchase plan
Quick apply
9h
Technical Support Field Specialist
Teledyne Technologies Inc. —Fareham
- Full-time
- CRM software
- Computer literacy
- Travel
Local IT Lead
Medhurst —Fareham
- Full-time
- English
- Supervising experience
- Travel
Service Desk Analyst
Bell Integration United Kingdom —Portsmouth
- Monday to Friday
- Continuous improvement
- Communication skills
Quick apply
End User Support Analyst
Bell Integration United Kingdom —Portsmouth
- SharePoint
- In-person
Quick apply
Linux and Unix System Administrator
MAINAMA GAMES —Haslemere
- Full-time
- Maintenance
- English
- Scripting
IT Support Apprentice
PETA —Fareham
- £16,640 a year
- Full-time
- Computer literacy
- Computer skills
- Communication skills
- Annual leave
- Employee assistance programme
6d
Customer Service Representative
Babcock International —Portsmouth
- Full-time
- Hybrid work
- Communication skills
- Annual leave
Sales & Systems Administrator
Owtons Butchers —Southampton
- £28,000 - £32,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Employee discount
Quick apply

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Systems Support Analyst

Civic Recruitment Limited
Chichester

Quick apply

Job details

Full-time | Fixed term contract
£17.83 an hour
4 hours ago

Qualifications

Technical troubleshooting
Stakeholder liaison
IT service management
User account provisioning
Ticket management
Incident documentation
User account management
Computer hardware
Technical support incident logging
Customer support
Customer interaction
IT incident logging
Incident log maintenance
Communication skills
Help desk

Full job description

7 months contract with a local authority

Rate: £17.83/hr Umbrella

Summary

We are looking for a motivated and customer-oriented IT Service Desk Analyst to join our team on an 8-month contract with a local authority. This role is pivotal in providing first-line IT support throughout the organization. As the initial point of contact for users, you will manage IT incidents, service requests, and inquiries, ensuring swift and effective resolution while upholding high standards of customer service. The ideal candidate will assist with account administration, access management, and operational support, contributing to the ongoing enhancement of IT services.

Responsibilities

Serve as the primary contact for all IT incidents, service requests, and user inquiries.
Record, update, and manage incidents and requests using the IT Service Management (ITSM) platform.
Resolve issues at first contact whenever possible, escalating complex problems as needed.
Diagnose and troubleshoot a variety of first-line hardware, software, and access-related issues.
Assist with user account administration, including password resets and access management.
Maintain detailed records of incidents, resolutions, and service requests.
Communicate effectively with customers, keeping them informed about progress and expected resolution times.

Requirements:

Experience in an IT Service Desk, Helpdesk, or IT Support environment.
Strong customer service and stakeholder management abilities.
Proficiency with IT Service Management (ITSM) platforms.
Capability to diagnose and resolve a wide range of first-line technical issues.
Excellent verbal and written communication skills.

Essential Qualifications

GCSEs (or equivalent) including English and Mathematics.
Relevant IT qualification or equivalent practical experience.

Additional Information

Contract Rate: £17.83/hr Umbrella
Working hours: 37 hours per week
Location: Chichester/Power Place
Working arrangements: Hybrid model with initial office attendance for training, transitioning to a mix of office and home-based work.
Payment schedule: Bi-weekly
The role closes soon, apply ASAP.

We are seeking an enthusiastic and customer-focused IT Service Desk Analyst to provide first-line IT support across the organisation

Quick apply

Refine Your Search

it support specialist jobs in chichester, wsx

Systems Support Analyst

IT Assistant

IT Support Engineer

Service Desk Manager

Senior Service Desk Engineer

Senior Systems Support Analyst Team Leader

3rd Line Support Engineer

IT Helpdesk Technician

IT Analyst Field Support Engineer

On Site Support Engineer

Clinical Systems Engineer - IT Service Desk & Support

IT Technician Apprentice

Technical Support Field Specialist

Local IT Lead

Service Desk Analyst

End User Support Analyst

Linux and Unix System Administrator

IT Support Apprentice

Customer Service Representative

Sales & Systems Administrator

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