technical support occupations Work, Jobs in chieveley, brk (with Salaries)

First Line Support
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £22,568.00 - £26,436.80 a year
- Full-time
- Software troubleshooting
- Customer service
- IT
- Free parking
- Employee assistance programme
Quick apply
FGA Technical Support & Warranty Executive
Crowcon Detection Instruments Limited —Abingdon
- £28,000 - £29,000 a year
- Hybrid work
- Free parking
- Employee assistance programme
Quick apply
Technical Support Partner
John Lewis & Partners —Oxford
- £29,400 - £35,700 a year
- Weekend availability
1d
IT Support Engineer - Fixed Term
Astroscale —Didcot
- £30,000 - £50,000 a year
- Hybrid work
- Azure
- Management
- Windows
- Life insurance
- Sick pay
IT Support Engineer
Astroscale —Didcot
- £30,000 - £50,000 a year
- Full-time
- Hybrid work
- Azure
- Management
- Windows
- Life insurance
- Sick pay
9d
Entry Level IT
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £22,568.00 - £26,436.80 a year
- Full-time
- Software troubleshooting
- Customer service
- IT
- Free parking
- Employee assistance programme
Quick apply
Customer Support Specialist (DataCosmos)
Open Cosmos —Didcot
- Hybrid work
- English
IT Support Engineer - 2nd/3rd Line position - Newbury or Manchester Office
Netteam tX —Newbury
- Azure
- Customer service
- Microsoft Office
Technical Support Engineer
Barracuda Networks Inc. —Reading
- Salesforce
- English
- Windows
Quick apply
5d
Service Desk Analyst
ITQ Metis —Thatcham
- From £28,000 a year
- Full-time
- Software troubleshooting
- Customer service
- English
- Free parking
- Sick pay
Quick apply
11d
Second Line Support
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £26,000 - £32,000 a year
- Full-time
- Software troubleshooting
- Driving
- IT
- Free parking
- Employee assistance programme
Quick apply
Technical Support Engineer
Fujitsu —Basingstoke
- Full-time
- Oracle
- Linux
- Annual leave
- Employee assistance programme
Short Order Coordinator
Node4 —Newbury
- Hybrid work
- Azure
- Continuous improvement
- Organisational skills
- Employee assistance programme
IT Field Support Technician - T2 / Second Line
Concero UK —Fleet
- £28,000 - £34,000 a year
- Full-time
- Windows
- Analysis skills
- Travel
- Free parking
- Annual leave
Quick apply
Service Desk Analyst
Castle Trust Bank —Basingstoke
- Full-time
- Hybrid work
- Azure
- AWS
- Scripting
- Employee assistance programme
- Employee discount
Quick apply
IT & DOCUMENT CONTROL ASSISTANT
SB Joinery —Stockbridge
- Free parking
- Referral programme
3d
IT & Document Control Assistant
SB Joinery (UK) Ltd —Stockbridge
- £28,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Scripting
- Free parking
- Profit sharing
Quick apply
3d
Desktop Support Technician
Flexera Software, Inc. —Bracknell
- Weekend availability
- Computer Science
- Engineering
- Windows
IT Support Technician (SETSU) (SEROCU)
Thames Valley Police —Reading
- £29,501 a year
- Full-time
- Customer service
- IT
- Annual leave
4d
Technical Support Specialist (Control Systems)
Infinitesima —Abingdon
- £55,000 - £62,000 a year
- Hybrid work
- Engineering
- Python
- Annual leave
Quick apply

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technical support occupations jobs near chieveley, brk

First Line Support

SOUTHERN COMMUNICATIONS LIMITED
Basingstoke

Quick apply

Job details

Permanent | Full-time
£22,568.00 - £26,436.80 a year

Benefits

Free parking
Company pension
Canteen
Employee assistance programme
Referral programme
Sick pay
On-site parking

Qualifications

Driving Licence
Software troubleshooting
Customer service
Technical support
IT support
IT
Communication skills

Full job description

The successful candidate will be providing first line IT support to internal users across SCG, acting as the initial point of contact for all IT related queries and issues.

Responsibilities:

Providing first-line IT support to internal users, acting as the first point of contact for IT queries, issues, and requests. 
Logging, categorising, and prioritising tickets accurately according to defined processes. 
Resolving first-line issues where possible, escalating to Second Line Service Desk or other teams when required. 
Supporting the wider Service Desk team in ensuring the Service Desk operation is fit-for-business and delivers high-quality support. 
Assisting with end-user computing activities including endpoint protection, software deployment, patch management, and identity and access administration. 
Contributing to user training and support activities to help users utilise IT systems effectively. 
Supporting asset management processes and contributing to end-user documentation. 
Supporting EUC endpoint protection activities by ensuring end-user devices are covered by protection software. 
Assisting with software deployment activities, rolling out EUC software to users and supporting EUC patch management activities.
Supporting identity and access administration activities in compliance with defined IAM policies, such as password resets and account provisioning. 
Staying informed about SLA targets and working to achieve them.

Skills & Experience:

Good communication skills, with the ability to communicate technical subjects in non-technical ways to users. 
A customer-focused approach with a commitment to delivering excellent service. 
A foundational understanding of IT support principles and common end-user computing technologies. 
The ability to follow documented processes and procedures accurately. 
Strong problem-solving skills and an ability to diagnose common IT issues. 
A willingness to learn and develop technical skills. 
The ability to work effectively as part of a team.

Benefits:

25 Days Holiday
Birthday Day Off
Buy Holiday Scheme
Career Development and Progression Opportunities
Employee Assistance Programme
Enhanced Company Sick Pay
Discounted Retail Vouchers
Reduced Gym Membership
SCG Mobile Benefit
Employee Referral Bonus
Annual Salary Reviews
Pension Scheme
Onsite Canteen (offering free croissants and free freshly made soup daily)
Free On-Site Parking
Charity Events

SCG is proud to be an equal opportunities employer.
We welcome applications from all parts of the community and are committed to upholding the principles of the Equality Act 2010.

We are committed to supporting applicants with disabilities. We will endeavour to make necessary adjustments to ensure a fair and accessible recruitment process.

Pay: £22,568.00-£26,436.80 per year

Benefits:

Company pension
Free parking
On-site parking
Sick pay

Licence/Certification:

Driving Licence (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

technical support occupations jobs in chieveley, brk

First Line Support

FGA Technical Support & Warranty Executive

Technical Support Partner

IT Support Engineer - Fixed Term

IT Support Engineer

Entry Level IT

Customer Support Specialist (DataCosmos)

IT Support Engineer - 2nd/3rd Line position - Newbury or Manchester Office

Technical Support Engineer

Service Desk Analyst

Second Line Support

Technical Support Engineer

Short Order Coordinator

IT Field Support Technician - T2 / Second Line

Service Desk Analyst

IT & DOCUMENT CONTROL ASSISTANT

IT & Document Control Assistant

Desktop Support Technician

IT Support Technician (SETSU) (SEROCU)

Technical Support Specialist (Control Systems)

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