The London Borough of Tower Hamlets is already a transformational place to work, and we're looking for great people to lead and enable Transformation here. We need you to be at the leading edge of change and improvement, taking a systems thinking approach to Transformation, and are looking for values-driven, leading-edge people to inform, design and deliver high impact programmes across Tower Hamlets services.
These roles will have significant influence, determining priorities and informing decisions that will change lives in the most exciting, diverse and future-focused local authorities and communities in the UK.
While you'll need superb professional skills this is also a great place to personally develop and thrive while you shape the future of Tower Hamlets.
The roles are:
Head of Transformation
Head of Transformation- HASC programme
As Head of Transformation you will lead the engine room for change, improvement and innovation for Tower Hamlets, transforming existing services and establishing new ones to support the communities of Tower Hamlets by implementing a comprehensive Improvement and Assurance Framework.
Working with our leadership teams you will have strategic influence and impact, leading a team developing and implementing innovative programmes using consistent systems, tools, processes and reporting and processes to understand performance and impact and execute positive change.
You will operate with transparent accountability and embed a consistent working culture across the organisation that provides assurance and delivers positive change.
You'll be a role model for the change we want to see, values driven, well versed and expert in the full suite of transformation, portfolio and project management tools, (SPM, Prince II, Agile, Lean) skills and capabilities, with a good understanding of local authority culture, services, systems, processes and how to value, motivate, inspire and develop the people working here.
You'll show superb inclusive and effective leadership and management capabilities, able to design, develop and lead your service and the people in it to act as role models for transformation excellence and accelerate the pace and quality of change across Tower Hamlets.
In summary, the key attributes of a successful candidate are:
- Strategic leadership – Sets a clear transformation vision aligned to council priorities and financial sustainability.
- Public sector expertise – Understands local government services, constraints, and political dynamics.
- Outcome-driven approach – Focuses on measurable service improvement and resident outcomes.
- Change leadership – Leads large-scale organisational change with strong engagement and adoption.
- Programme delivery – Oversees complex transformation portfolios with strong governance and pace.
- Stakeholder influence – Works effectively with senior leaders, members, and partners to drive change.
- Financial & commercial acumen – Links transformation to savings, efficiency, and value for money.
- Digital & innovation mindset – Champions digital, data, and new ways of working.
- People & culture leadership – Builds capability and fosters a culture open to change and continuous improvement.
We may also recruit a further Head of Transformation on a fixed term basis to focus on our work in transforming Adult Social Care. Please clearly indicate if you possess specialist skills and capabilities in this area as part of your application.
We will also be advertising a range of programme management and project officer roles for one of our key programmes on Housing Options.
The timing is tight for this – if you’re interested, reach out now. For an informal discussion on the role contact [email protected]. However, you’re also welcome to apply directly. We’d love to hear from you.
This will be a two stage process, and we expect to hold technical interviews w/c 22 June and in person final interviews w/c 6th July.
Our Benefits
- Competitive salary starting at £84,000 plus allowances (if applicable).
- Local Government Pension Scheme membership.
- Generous annual leave: 29 days, rising to 33 with 5+ years’ service, plus bank holidays and 3 additional days at Christmas.
- Flexible and agile working to support work–life balance.
- Staff money-saving schemes (e.g., rent deposit loans, season ticket loans).
- Learning and development opportunities through our Learning Academy, with clear career development and leadership pathways.
Tower Hamlets is a truly unique borough at the heart of London – a place where history and innovation sit side by side. From the docks and markets that shaped the East End to the global business hub of Canary Wharf, we are proud to be one of the most dynamic, diverse, and ambitious communities in the UK. We are also one of the fastest growing and youngest boroughs in the country, offering unrivalled opportunities to make a real difference to people’s lives. Our residents are energetic, creative, and resilient, and our council is committed to delivering the best possible services and opportunities for them.
Our award-winning new Town Hall in Whitechapel provides a modern, flexible workplace for our staff, right at the heart of the borough and directly opposite Whitechapel Tube and Elizabeth line station. It is more than just a workplace – it’s a hub for collaboration, innovation and community, designed to bring out the best in our people.
As an employer, we put equality, diversity, and inclusion at the heart of everything we do. Our active Employee Network Groups celebrate and champion our workforce, helping to ensure that everyone feels a sense of belonging. Guided by our TOWER values – Together, Open, Willing, Excellent and Respect – we are building a positive, inclusive culture where colleagues can thrive.
At Tower Hamlets Council, you’ll find exciting challenges, supportive colleagues, and the chance to shape one of London’s most important and vibrant places. If you’re looking for a role where you can see the impact of your work every day, then Tower Hamlets is the place for you.
