& communication system technicians Work, Jobs in Chilcompton, Som (with Salaries)

Customer Systems Support
iFacility —Shepton Mallet
- £25,800 a year
- Full-time
- Software troubleshooting
- Customer service
- IT
- Free parking
- Health & wellbeing programme
Quick apply
1d
Revit Technician (MEP)
embedded world —Bristol
- £38,000 - £65,000 a year
- Full-time
- Hybrid work
- AutoCAD
- Engineering
- Organisational skills
Quick apply
CAD Technician
Buko Traffic & Safety —Weare
- £27,000 - £31,000 a year
- Full-time
- CAD
- Customer service
- Microsoft Office
- Employee discount
Quick apply
Revit Technician
Method Consulting LLP —Bristol
- £32,000 - £44,000 a year
- Full-time
- Hybrid work
- AutoCAD
- Schematics
- Engineering
- Health & wellbeing programme
- Work from home
Quick apply
23h
Quality Records Area Co-ordinator
Balfour Beatty —Bridgwater
- Monday to Friday
- Hybrid work
- Engineering
- IT
- Communication skills
- Annual leave
Senior IT Support Analyst
Mulberry —Chilcompton
- Temporary
- ERP systems
- SQL
- Computer networking
Quick apply
Laboratory Technician
Uplift360 —Bristol
- £28,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Laboratory experience
Quick apply
6d
Section Head
ALS —Trowbridge
- £32,896 a year
- Full-time
- Laboratory experience
- Microsoft Office
- Organisational skills
- Annual leave
- Employee discount
5d
Revit Technician (MEP)
stand design —Bristol
- £33,000 - £65,000 a year
- Full-time
- Hybrid work
- AutoCAD
- Engineering
- Organisational skills
Quick apply
13d
Head of Detailed Design
Bridges Electrical Engineers —Midsomer Norton
- Full-time
- Programmable logic controllers
- Bachelor's degree
- No degree
- Employee discount
- Referral programme
Quick apply
Mechatronics Test Technician
Stirling Dynamics —Bristol
- £25,000 - £40,000 a year
- Communication skills
Biomedical Technician - United Kingdom
IQVIA —Bristol
- Part-time
- Engineering
- English
- Microsoft Office
Rigger Advanced HPC
Altrad —Bridgwater
- £29.34 an hour
- Overtime
- Maintenance
- Mechanical knowledge
Quick apply
Maintenance Technician
Tesco UK —Shepton Mallet
- Full-time
- Maintenance
- Microsoft Office
- Driving
5d
Jaguar Land Rover Preparation Technician
Sytner Jaguar & Land Rover Bristol —Bristol
- Full-time
- Driving
- Automotive diagnostics
- Communication skills
- Employee discount
Head of Engineering & Operations (Agricultural Machinery Division)
Minda Kubota Engineering & Farm Solutions Ltd —Bristol
- £72,763.52 - £92,002.06 a year
- Full-time
- Hybrid work
- Management
- Sales
- Supervising experience
- Health & wellbeing programme
- Flexitime
Quick apply
19h
Data Center Shift Technician
CBRE —Bath
- Weekend availability
- Microsoft Outlook
- Customer service
- Basic maths
Research Technician - Labs & Machining
GKN Aerospace —Bristol
- Communication skills
- Employee assistance programme
- Flexible schedule
MET Technician
Activate Group Limited —Bristol
- Full-time
- Communication skills
- Time management
Quick apply
Assistant Customer & Technical Support Manager EPOS
Eposbuddy —Bristol
- £30,500 - £32,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Employee discount
Quick apply

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& communication system technicians jobs near chilcompton, som

Customer Systems Support

iFacility -
Shepton Mallet

Quick apply

Job details

Full-time
£25,800 a year
1 day ago

Benefits

Free parking
Health & wellbeing programme
On-site parking

Qualifications

Software troubleshooting
Customer service
Technical support
IT support
IT
Communication skills

Full job description

Job Description

Customer Systems Support (Work 4 on 4 of shift pattern)

iFacility is leading technology Company providing security integrated solutions to Companies throughout the UK. Our customers come from a wide range of business sectors, including retail and leisure, with names such as Greggs, Burger King, the gym group, Thatcher’s. As a business we are experiencing a time of growth and this is where you come in!

Your Role

We are seeking your skills and knowledge to help us build our operations team. Working in the role of Customer Systems Support. You will be the first point of contact for supporting our external customer with their IT issues. What will you need to be interested in? IT, customer service, administration and working as part of a team.

Key Responsibilities:

Handling calls, emails, and support cases for customers and keeping them updated on progress of issues and queries
Managing and maintaining installations and support for a portfolio of customers. Handling technical issues for CCTV recording and monitoring
Working with remote engineers to ensure all areas of CCTV, intruder alarm, and access control are configured to high standards
Provide remote reactive and preventative maintenance of your customers systems
Resolve issues remotely or set up cases for field engineers to attend
Support field engineers on site to lead successful resolutions of faults
Update customer support cases and process through to invoicing
Attend inhouse or external training activities, which may include certification or Health & Safety training as required
Contribute to the development of colleagues, systems, processes, procedures
Good communication skills and ability to collaborate with team members and escalate issues where necessary
Respond to customers needs via the telephone, emails and other systems, experience of diary management
Any other tasks required to fulfil the role of an IT Helpdesk Technician

Essential Skills, Knowledge and Abilities:

IT Literate, use of Microsoft packages
Experience of responding to technical issues
Experience of working in a call centre environment or remotely
Experience with remote support software
Willingness to learn inhouse and customers IT Systems
Desktop PC troubleshooting experience
Proven excellence in customer service
Ability to build trust with new/existing customers
Adhere to Company policies and procedures
Able to follow instructions on Company processes and products
Willing to learn about IT and security products
Ability to use your own initiative and problem solve
Experience of working in a fast-paced environment

Person Specification:

Be able to think on your feet and respond to customer in a timely and accurate manner
Demonstrate flexibility and adaptable to meet customer requirements
Positive, professional and can-do attitude
Honest, reliable, trustworthy, friendly and approachable
Have a passion for providing the highest levels of customer service
Willing to learn and take responsibility for own personal development
Motivated to learn new skills and knowledge.

If you are interested in this role then please send your CV to [email protected]. I look forward to hearing from you.

Job Type: Full-time

Pay: £25,800.00 per year

Benefits:

Free parking
Health & wellbeing programme
On-site parking

Work Location: In person

Quick apply

Refine Your Search

& communication system technicians jobs in chilcompton, som

Customer Systems Support

Revit Technician (MEP)

CAD Technician

Revit Technician

Quality Records Area Co-ordinator

Senior IT Support Analyst

Laboratory Technician

Section Head

Revit Technician (MEP)

Head of Detailed Design

Mechatronics Test Technician

Biomedical Technician - United Kingdom

Rigger Advanced HPC

Maintenance Technician

Jaguar Land Rover Preparation Technician

Head of Engineering & Operations (Agricultural Machinery Division)

Data Center Shift Technician

Research Technician - Labs & Machining

MET Technician

Assistant Customer & Technical Support Manager EPOS

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