Are you an experienced Hotels & Hospitality General Manager with experience in leading the successful running of Accommodation, Restaurants, Bars, Meetings and Events? Are you ready for the challenge of launching our new Branding and partnership with IHG to the market- making your mark, gathering interest and intrigue?
Surya Hotels are recruiting for a Hotel General Manager- to lead the newly refurbished Thatchers Hotel, in Leatherhead, Surrey as she embarks on her journey to joining IHG's collection of VOCO hotels.
Leading our team through this exciting time, as we join the Voco family, embed values and procedures whilst always ensuring guests receive a warm and sincere welcome, have a thoroughly enjoyable stay and we also deliver on our values; 'Ownership with personality'.
You will be adept at demonstrating a hospitality first ethos, delivering fantastic food, events and fabulously relaxing and inviting stays. You lead from the front.
Thatcher’s Hotel- Leatherhead, is a charming Tudor style property set in the heart of the glorious Surrey countryside. With over 80 rooms, all recently refurbished, a
To be successful as our Hotel General Manager you need:
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Management Experience in a 4 * 50+ bedroom hotel
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Phenomenal experience leading Restaurant & Hotel teams- delighting and enhancing guest experience
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A thirst to drive and improve standards across the Hotel
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Insight in to local market, specifically aware of opportunities and ways to increase F&B footfall
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Ability to lead and inspire teams, across a number of divisions, e.g. Restaurant, Kitchen, Housekeeping, Reception
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Numerical dexterity to crunch the numbers, drive occupancy, ARR and achieve best stock control and ROI
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Compassion to lead, motivate, inspire and develop your teams- from your housekeeping stars to your back office team and FOH wonders
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Proven experience being hands on whilst seeing the bigger picture to increase your business
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Proven ability to work autonomously within an evolving framework
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Managers are managed against the Hotel P&L, guest feedback, ARR, Occupancy levels, Audits and Team stability
Our ideal Hotel General Manager:
- Must have experience within a similar hotel role with site and P&L responsibility
. Experience within IHG brand, although not essential, is distinctly advantageous
- Strong Hospitality Background, preferably F&B driven experience gained in hotels or high volume restaurants with personality, with proven levels of success
- Excellent management skills, including recruiting, performance managing and leading a team and an exceptional manager
- Commercially astute to monitor and analyse trends and identify opportunities
- Flexible in approach and a ‘Can do, will achieve’ attitude
We offer:
- A highly competitive salary, with bonus earnings up to 40% on top too!
. Increasing annual leave
- Employee Assistance Programme- to access support 24/7- free and confidential- for you and your family
. Life Assurance with 24hr GP
- AE pension
- Bike to work scheme
- Varied working times and great opportunities to advance your career through recognised qualifications and apprenticeships
- Significant discounts on Hotel Stays and Meals, throughout the Group- up to 50% off!
- Ability to stream your wages as you earn them or savings 'pots' along with access to financial wellbeing webinars
- Supermarket& retail discounts!
- Parking on site
If the above sounds like an ideal fit for you, please get in touch!
We offer a great environment where you get to influence and shape every element you are delivering, you guide and mentor your team and are a key to leading your site's success.
Surya Hotels is one of the UK’s leading niche hotel groups, with a rapidly expanding portfolio of outstanding properties, situated in some of the UK’s most idyllic settings, from historic Suffolk and Norfolk towns, Hertfordshire estates, Essex City or coastal resorts to picturesque Surrey villages.
Our hospitality family has a ‘best in class’ ethos to exceed our guest expectations; creating experiences that embrace our heritage locations, our people and the communities we work within.
We aim to consistently deliver best in class experiences with personality and warmth. From our warm welcome, to our ‘See-you-again-soon’ Goodbye.
Stay. Explore. Discover.
