Housekeeping manager Work, Jobs in Chineham, Ham (with Salaries)

Duty Manager
SARR Hotels Limited t/a Crowne Plaza Basingstoke —Basingstoke
- £12.90 an hour
- 12 hour shift
- Hospitality
- Hotel
- Supervising experience
- Free parking
Quick apply
7d
Duty Manager (Nights)
SARR Hotels Limited t/a Crowne Plaza Basingstoke —Basingstoke
- £12.71 an hour
- Weekend availability
- Microsoft Office
- Hotel
- Supervising experience
- Employee discount
Quick apply
5d
Property Manager
SARR Hotels Limited t/a Crowne Plaza Basingstoke —Basingstoke
- £13 an hour
- Full-time
- Hotel
- Contracts
- In-person
Quick apply
5d
Accommodation Supervisor
FlexiPubs (South) Ltd —Basingstoke
- £12.80 - £14.00 an hour
- Part-time
- Hospitality
- Supervising experience
- Food service
- Free parking
Quick apply
4d
Hotel Reservations Supervisor
Hurley House Hotel —Hurley
- £40,000 a year
- Full-time
- Hospitality
- Customer service
- Hotel
- Free parking
- Referral programme
Quick apply
7d
Housekeeping Coordinator
Four Seasons Hotel Hampshire —Hook
- £27,500 - £35,000 a year
- Weekend availability
- Hospitality
- Hotel
- Administrative experience
- Employee discount
- Referral programme
Quick apply
Store Manager
Subway —Basingstoke
- £28,000 - £32,000 a year
- Management
- Restaurant
Quick apply
Operations Manager
Reading Blue Coat School —Reading
- £50,000 a year
- Full-time
- Management
- Organisational skills
- Leadership
- Free parking
- Employee assistance programme
Quick apply
4d
Assistant General Manager
The Great Decoy —Andover
- Up to £37,000 a year
- Full-time
- Hospitality
- Bar
- Supervising experience
- Flexible schedule
Quick apply
5d
Area Services Manager
Emcor —Reading
- £40,203 a year
- Full-time
- Management
- Computer literacy
- Employee assistance programme
- Referral programme
Quick apply
Domestic Services Manager
Lambrook School —Bracknell
- Full-time
- Customer service
- In-person
- School
Quick apply
4d
Duty Manager
Hotel Du Vin —Henley on Thames
- £32,000 a year
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Housekeeper for Care Home
CHD Living —Godalming
- £13.00 - £13.50 an hour
- Full-time
- English
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
11d
Spa Duty Manager
Pennyhill Park Hotel & Spa —Bagshot
- £29,870 a year
- Hotel
- Organisational skills
- Guest services
- Employee assistance programme
- Employee discount
12h
Hotel Reception Supervisor
Oakley Hall Hotel —Winklebury
- Weekend availability
- Hospitality
- Hotel
- Organisational skills
- Free parking
- Employee discount
Hotel Manager
Premier Inn —Andover
- £31,750 - £34,000 a year
- Full-time
- Hospitality
- Bar
- Management
- Annual leave
- Employee discount
Quick apply
Operations Manager
Olde Bell —Maidenhead
- Up to £35,000 a year
- Full-time
- Hotel
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Counter Manager - Winchester
Benefit Cosmetics UK —Winchester
- Weekend availability
- Hospitality
- Management
- Customer service
- Annual leave
- Referral programme
Receptionist
Tylney Hall Hotel —Hook
- Full-time
- Hospitality
- Hotel
Quick apply
5d
Store Manager
Mountain Warehouse —Henley on Thames
- Full-time
- Customer service
- Merchandising
- Retail management
- Annual leave
- Employee assistance programme
Quick apply

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Duty Manager

SARR Hotels Limited t/a Crowne Plaza Basingstoke
Basingstoke

Quick apply

Job details

Permanent | Full-time
£12.90 an hour
7 days ago

Benefits

Free parking
On-site parking

Qualifications

Hospitality
Supervising experience
First Aid Certification
Human resources
Guest services
Communication skills
Hotel experience

Full job description

Job Title: Duty Manager (Lead Team Member)

Shift Length: 8-12 hours Hours (Flexible Days)

The Duty Manager is responsible for overseeing 24/7 operations, compliance, and maintenance of the property, ensuring smooth service across housekeeping, health & safety, operations, and facilities. They act as the Fire Controller, ensuring fire safety, emergency responses, and security protocols. The role also requires strong operational management, problem-solving, and the ability to execute action plans effectively.

The Duty Manager plays a key role in supporting the management team, ensuring operational efficiency, compliance, and business priorities are met. The Duty Manager must conduct regular inspections to identify damages, necessary repair works, and log them into the system for timely resolution. They must also take an active role in resolving issues on-site, not just acknowledging and responding to emails but ensuring effective follow-up, problem-solving, and situation control.

Additionally, they are responsible for taking ownership of maintenance and property issues, working collaboratively with other teams to control hotel operations rather than leaving tasks to others or waiting for external resolutions. The Duty Manager must also work closely with third-party security teams to ensure smooth hotel operations and enforce security and compliance measures.

1. Operations Management & Leadership

Conducts audits, regular inspections, supervision, and reporting to management.
Oversees daily operations and ensures efficient team supervision.
Manages payroll costs and ensures efficient use of resources.
Ensure rooms are ready for arrivals within required deadlines, planning time, resources, and workforce effectively.
Take full control over housekeeping processes, arrivals, and departures to maintain efficiency.
Conduct regular property inspections, identifying damages, maintenance issues, and necessary repairs, and logging them into the system.
Take ownership of maintenance and property issues, working with internal teams to address concerns promptly.
Manage housekeeping, maintenance, and operations, ensuring efficiency.
Prioritise business needs, operational challenges, and available resources to optimise workflow.
Conduct regular fire walks audits, checking all fire exits, alarms, and safety systems.
Manage client requests, ensuring timely responses and accurate documentation while actively working to resolve issues and implement follow-ups effectively.

2. Stakeholder Communication & Problem-Solving

Serve as the main point of contact for Health & Safety, Security requests.
Monitor and respond to stakeholder emails, ensuring not just acknowledgment but resolution of issues.
Escalate critical operational or guest-related issues to senior management when necessary.
Ensure detailed record-keeping of all email exchanges and guest requests.
Act as an on-site problem-solver, taking proactive steps to control and resolve situations effectively rather than relying on email communication alone.

3. Fire & Safety Compliance (Fire Controller Role)

Serve as Fire Controller, leading emergency evacuations and enforcing fire safety procedures.
Conduct fire safety inspections, fire walks, and ensure compliance with all regulatory standards.
Act as First Aider, responding to medical emergencies when required.
Support SAEKER compliance tasks and maintain health & safety logs.

4. Facilities, Maintenance & Security Oversight

Facilitates procurement orders and ensures proper inventory management.
Assesses gaps in reporting and prepares templates to improve documentation.
Oversee daily and weekly maintenance checks, ensuring timely repairs and compliance.
Conduct regular inspections to check leaks, electricity waste, and ensure property safety.
Liaise with contractors, ensuring timely completion of maintenance work.
Ensure rooms do not remain out of order for more than 24 hours and coordinate maintenance solutions.
Take ownership of operational challenges, working proactively with teams rather than waiting for issues to be resolved externally.
Coordinate security protocols and collaborate with third-party security teams to ensure compliance and safety measures are in place.
Inspect the interior and exterior of the property and report any issues to the management team.

5. Incident Management & Reporting

Prepares training materials and provides training to team members.
Capture detailed incident reports, ensuring accurate documentation of events.
Comprehend emergency situations, make sound decisions, and take appropriate actions.
Ensure all incidents are logged in SAEKER, including follow-ups until resolution.
Analyse incident trends and recommend process improvements based on findings.
Generate reports on property safety, electricity usage, and maintenance trends.

6. Team Management & Support

Supervise General Assistants and Housekeepers, ensuring smooth operational handovers.
Create and manage staff rotas, ensuring adequate shift coverage.
Conduct training for team members on fire safety, compliance, and emergency procedures.
Ensure staff adhere to company protocols, confidentiality policies, and service standards.

7. Reporting & Documentation

Creates policies and procedures to maintain operational standards.
Conducts regular property inspections and ensures compliance with policies and procedures.
Prepare and submit detailed operational reports, ensuring compliance with hotel standards, systems, audits, inventory control, and cost control.
Track and manage health & safety compliance, risk assessments, and property inspections.
Use Excel and written communication skills to compile data-driven reports and business insights.
Ensure handover logs and compliance reports are updated regularly.

8. Compliance & Business Standards

Have a clear understanding of hotel standards, compliance policies, and confidentiality requirements.
Follow company protocols and assist the management team in executing and implementing plans of action.
Monitor contractor access, ensuring work completion and compliance with safety guidelines.
Maintain strong work ethics, proactive problem-solving abilities, and uphold a high level of professionalism.

9. Leading by Example

The Duty Manager must follow the company's policies and adhere to the correct code of conduct to set a positive example for team members, demonstrating best practices in performance, training, and development.

Pay: £12.90 per hour

Benefits:

Free parking
On-site parking

Ability to commute/relocate:

Basingstoke RG21: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

First Aid Certification (preferred)

Work authorisation:

United Kingdom (required)

Location:

Basingstoke RG21 (preferred)

Work Location: In person

Quick apply

Refine Your Search

housekeeping manager jobs in chineham, ham

Duty Manager

Duty Manager (Nights)

Property Manager

Accommodation Supervisor

Hotel Reservations Supervisor

Housekeeping Coordinator

Store Manager

Operations Manager

Assistant General Manager

Area Services Manager

Domestic Services Manager

Duty Manager

Housekeeper for Care Home

Spa Duty Manager

Hotel Reception Supervisor

Hotel Manager

Operations Manager

Counter Manager - Winchester

Receptionist

Store Manager

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