Customer service representative Work, Jobs in Chipping Norton (with Salaries)

Sales Advisor/Customer Service Advisor
Westfield Fasteners Ltd —Aylesbury
- £26,500 - £29,500 a year
- Full-time
- Sales
- Customer service
- In-person
- Free parking
Quick apply
9d
Customer Service Advisor
Cottsway —Witney
- £33,355 a year
- Customer service
- Communication skills
7d
Senior Customer Service Advisor
Barclays —Witney
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
7d
Customer Care Coordinator
Public Library of Science —Oxford
- £24,000 - £26,000 a year
- Remote
- CRM software
- Customer service
- Salesforce
Customer Service Advisor
DSV United Kingdom Ltd —Banbury
- From £26,600 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- English
- Work from home
- Life insurance
Quick apply
9d
Customer Service Representative
Trescal —Banbury
- Full-time
- Customer service
- IT
- Communication skills
Quick apply
Customer Service Representative
Holcim —Swindon
- CRM software
- Sales
- Customer service
- Employee discount
2d
Customer Service Representative
William Hill —Cheltenham
- £12.75 an hour
- Part-time
- Customer service
- Employee discount
Trainee Customer Service Representative (CSR)
The Pollard Group —Buckingham
- £21,200 - £25,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
Customer Service Advisor 4-6 month FTC
Hachette UK —Didcot
- £24,689 a year
- Full-time
- Hybrid work
- Customer service
- Free parking
- Employee assistance programme
Customer Service and Sales Advisor
Smythson of Bond Street —Swindon
- Temporary
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
1d
Customer Service Advisor
Steyn Group —Oxford
- £12.00 - £13.50 an hour
- Part-time
- Customer service
- Microsoft Office
- Analysis skills
- Referral programme
Customer Service Assistant
OurCoop —Chipping Norton
- £12.75 an hour
- Part-time
- Annual leave
- Employee discount
Quick apply
2d
Customer Service Advisor
Bio-Techne —Abingdon
- £19,600 - £32,350 a year
- Full-time
- Sales
- Customer service
- Salesforce
- Employee stock purchase plan
Retail Customer Service Assistant
bp Retail —Swindon
- £13.45 an hour
- Full-time
- Café
- Annual leave
- Employee assistance programme
Customer Service Specialist
Abbott Laboratories —Abingdon
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Salesforce
Customer Service Assistant
Specsavers —Banbury
- Up to £12.91 an hour
- Part-time
- Customer service
- Front desk
- Employee discount
- Sick pay
Customer Service Advisor - Adult Learning
Civic Recruitment Limited —Fawley
- £18.75 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Customer Service Assistant
GLL —Swindon
- £13.45 an hour
- Part-time
- Customer service
- Communication skills
2d
Customer Services Assistant
The Horticultural Trades Association —Chilton
- £10,000 a year
- Part-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Annual leave
Quick apply

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Sales Advisor/Customer Service Advisor

Westfield Fasteners Ltd
Aylesbury

Quick apply

Job details

Full-time
£26,500 - £29,500 a year
9 days ago

Benefits

Free parking
Company pension
On-site parking

Qualifications

Driving Licence
Sales
Customer service
Certificate of higher education
B2B sales
Direct sales
Communication skills

Full job description

Westfield Fasteners Ltd – Sales Advisor/Customer Service Advisor

We have an exciting opportunity for a Sales Advisor/Customer Service Advisor to join our busy and expanding team. The position will be based at our premises in rural Long Crendon, Buckinghamshire. We are in the hardware business, distributing and retailing fasteners to our world wide range of customers, mainly via our e-commerce platform. Throughout the last decade we have established ourselves as a leading UK supplier. Our continuous growth has lead us to the decision to expand our office based customer service team.

The key role of the Sales Advisor/Customer Service Advisor is to undertake day-to-day work in our office dealing with a large variety of enquiries and tasks via telephone and email, ensuring all tasks are being completed in a timely manner contributing to the daily smooth running operation.

You must be comfortable working in a busy environment with a can-do attitude, have a willingness to learn, great attention to detail and show great manners. As the work includes dealing with customers, suppliers and other businesses over telephone and via email we’d expect you to be confident with strong communication skills verbally and in writing, self-motivated and enthusiastic to offer outstanding work. Important personal qualities, such as being naturally inquisitive, thorough and helpful, resonate with us. A high level of discretion is required as you will have access to personal and commercially sensitive information.

Job purpose:

To work individually and as part of a team, sharing in the efficient completion of the multitude of tasks involved in the daily running of our sales and distribution centre.

Job description and duties:

Respond to and act upon enquiries, via email and telephone.
Process customer orders via email and telephone.
Process quote requests and purchase orders via email and telephone.
Prepare and organize bespoke quotes for customers.
Process returns.
Keep our data base/records accurate and up to date in writing.
Customer guidance and advise on products and requirements.
Excellent product knowledge.
Liaising and communicate with suppliers, couriers and organizing UK/ International shipments.
Liaising and communicate with new and existing UK and International customers.
Learn to operate the company’s bespoke computer system.
Carry out any ad-hoc tasks that are identified as required.
Contribute toward Westfield Fastener’s continual growth.

Experience:

Previous experience of a customer service role is required.
Previous experience of E-commerce customer service is advantageous.
Previous knowledge of fasteners is advantageous.
Knowledge of standard office procedures and equipment.

Essential personal attributes required for this role:

A passion for customer service and organization.
Strong attention to detail.
Knowledge of legal requirements and regulations involved in online sales.
Confident working under your own initiative whilst being part of a team.
Staying calm, assertive and efficient under pressure.
Ability to be flexible and adapt to quick changes.
Good communication skills, verbally as well as in writing.
Positivity and a can-do attitude.
Full driving licence required. You will need your own vehicle to reach the premises.

Hours:

Working hours are Monday to Friday 8.30am – 5.00pm. Please make sure these hours of work are practical for you before applying for the role.

Benefits:

Pension scheme available.
25 days holiday per year, plus public holidays.
Free on-site parking.
Free coffee and tea facilities.
Opportunity to progress within the company for the right candidate.

Salary:

The salary for this role will be depending on previous experience and skills.

Interviews will be undertaken continually during the recruitment period.

No agencies please.

(£12.21 per hour, 21y and older)

Job Type: Full-time

Pay: £26,500.00-£29,500.00 per year

Benefits:

Company pension
Free parking
On-site parking

Application question(s):

Will you be able to reliably commute to Long Crendon?

Education:

Certificate of Higher Education (preferred)

Experience:

Sales: 3 years (required)

Licence/Certification:

Drivers licence (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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