MASSIMO DUTTI GENERAL MANAGER BROMLEY
INDITEX —Bromley
- Full-time
- Sales
- Leadership
Quick apply
Product Team Manager
Design 911 —Hutton
- £35,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
13d
Global Product Manager
Boston Consulting Group —London
- Full-time
- Computer Science
- SQL
- Analysis skills
Senior Product Marketing Manager
Connexity | Skimlinks, a Taboola company —London
- Full-time
- Hybrid work
- Marketing
- Annual leave
- Work from home
Quick apply
Cover Store Manager
Deichmann uk —Bexleyheath
- £34,500 a year
- Full-time
- Supervising experience
- Driving
- Travel
- Store discount
- Health & wellbeing programme
Quick apply
Senior Project Manager
Pineapple Contracts —Aylesford
- Full-time
- Microsoft Powerpoint
- Microsoft Office
- Project management
- Free parking
- Annual leave
Quick apply
Senior Product Manager
Springer Nature —London
- £110,000 - £130,000 a year
- Full-time
- Hybrid work
- Engineering
- English
- Master's degree
- Annual leave
- Employee assistance programme
Product Manager (Discover & Experience)
CareADHD —Canary Wharf
- £70,000 - £85,000 a year
- Hybrid work
- Customer service
- Annual leave
Quick apply
Zara Operations Store Specialist
INDITEX —London
- Full-time
- Sales
- Analysis skills
- Organisational skills
Quick apply
Senior Product Manager
Samsara —London
- £84,065 - £98,900 a year
- Overtime
- Hybrid work
- Bachelor's degree
- No degree
- Product management
5d
Lead Product Manager
Stream —London
- £100,000 - £120,000 a year
- Hybrid work
- SQL
- Annual leave
Quick apply
Store Manager (12-Month Contract)
Ecco Sales Limited —London
- Weekend availability
- Sales
- Customer service
- Team management
- Store discount
- Employee discount
Quick apply
9d
Product Manager
kraken —Cyprus Station
- Full-time
- Product management
- APIs
12d
Area Manager
Jewells —London
- Full-time
- Hybrid work
- Management
9d
Procurement Officer
AXO Student Living —London
- £40,000 - £45,000 a year
- Full-time
- Data analysis skills
- Analysis skills
- University
Quick apply
5d
Furniture Sales Showroom Manager
Nick Scali Furniture —Croydon
- £35,000 - £65,000 a year
- Weekend availability
- Sales
- In-person
- Leadership
- Free parking
- Employee discount
Quick apply
Product Manager
Bibby Financial Services —London
- £90,000 - £100,000 a year
- Full-time
- Hybrid work
- Product management
- Financial services
- Communication skills
Quick apply
6d
Senior product manager
SECCL —London
- £75,000 - £90,000 a year
- Full-time
- Hybrid work
- Bar
- APIs
- Employee discount
10d
Business Manager
Big Motoring World —Wimbledon
- £35,000 - £42,500 a year
- Full-time
- Administrative experience
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
10d
Transformation Manager
National Westminster Bank PLC —London
- £73,240 - £109,860 a year
- Full-time
- Presentation skills
- Continuous improvement
- Driving
- Annual leave
3d

I want to receive the latest job alerts for product service manager in chislehurst, gtl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

MASSIMO DUTTI GENERAL MANAGER BROMLEY

INDITEX -
Bromley

Quick apply

Job details

Full-time

Qualifications

Sales
Leadership

Full job description

Massimo Dutti – General Manager

Location: Bromley Reports to: Brand Manager / HR Manager Brand: Massimo Dutti (Inditex Group)

About the Role

As a General Manager for Massimo Dutti, you will lead the full performance of a premium, fast‑paced retail store. You set the tone for the customer experience, drive commercial results, and build an inclusive, high‑performing team culture. This role suits someone who leads with ownership, calm and clarity — someone who can balance people, product and performance while creating a welcoming environment for both customers and colleagues.

About Massimo Dutti

Massimo Dutti is defined by timeless style, premium quality and refined design, offering elevated collections crafted with attention to detail and sophistication. Our stores deliver a calm, elegant and service‑led experience, built on expert product knowledge, thoughtful interactions and long‑term customer relationships.

What You Can Expect

In this role, you will:

Navigate changing priorities with confidence and support.
Take a hands‑on approach, acting early when you see opportunities or challenges.
Balance customer experience, team wellbeing and commercial performance.
Lead calmly during busy periods, operational challenges or unexpected situations.
Build routines that create consistency while staying adaptable to change.

Key Accountabilities

Commercial Leadership & Agility

Own store performance using data, insight and product knowledge.
Deliver sales, productivity and profitability through clear priorities.
Use KPIs and internal tools to identify opportunities and act quickly.
Execute commercial launches and marketing initiatives with discipline.
Stay aware of competitors and trends, sharing insights with the business.
Ensure merchandising reflects best sellers, trends and customer demand.

Visual Standards

Deliver premium visual standards aligned to Massimo Dutti guidelines.
Ensure product storytelling reflects quality, craftsmanship and styling.
Maintain a calm, confident store atmosphere with attentive service.
Ensure the full customer journey — advice, fitting rooms, queue and wrap — feels smooth and elevated.

Stock Flow, Replenishment & Operational Excellence

Ensure replenishment is accurate and completed on time.
Maintain an organised stockroom that supports availability and accuracy.
Deliver consistent standards across: – Security & shrinkage – Cash desk & cash management – Health & Safety & compliance
Maintain high cleaning and presentation standards.
Report and follow up on maintenance issues until resolved.

People Leadership, Performance & Development

Build engagement and performance through visible, supportive leadership.
Communicate clearly and respectfully, adapting to different communication styles.
Give regular feedback, recognise progress and address issues early.
Recruit inclusively, hiring for behaviours, values and capability.
Develop leaders through coaching, structured routines and development programmes.
Build succession plans and progress talent consistently.
Deliver fair, timely performance management focused on behaviours and outcomes.

Workforce Planning & Time Management

Manage the hours budget effectively and transparently.
Build rotas that reflect trading patterns, deliveries, visuals and operational needs.
Monitor productivity and take action when performance shifts.

Customer Experience Leadership

Deliver a consistently elevated customer experience through thoughtful service and expert advice.
Coach teams to build long‑term relationships and offer personalised styling solutions.
Use customer feedback and observation to continuously improve experience.

Skills & Behaviours

Ownership: proactive, accountable and solution‑focused.
Calm under pressure: steady, fair and decisive.
Adaptability: responds quickly to change and keeps teams aligned.
People development: coaches, builds capability and supports progression.
Values & integrity: ethical, respectful and consistent.
Commercial & trend awareness: customer‑led, curious and decisive.

Experience & Qualifications

Experience leading a fast‑paced retail operation with a premium customer experience focus.
Strong commercial results and ability to drive performance through people.
Confident leadership of teams, including coaching and performance conversations.
Strong operational discipline (stock, shrinkage, cash, compliance).
Strong interest in product, styling and personalised service.

Inclusion & Accessibility

We are committed to creating an inclusive workplace where everyone feels they belong. We welcome applications from all backgrounds, identities and lived experiences. If you need adjustments at any stage of the recruitment process, we will work with you to support you.

INDINDITEXSM

Quick apply

Refine Your Search

product service manager jobs in chislehurst, gtl