Operations engineer Work, Jobs in Chiswick, Gtl (with Salaries)

Operations Engineer
The Telegraph —London
- 8 hour shift
- Hybrid work
- Microsoft Office
- JavaScript
- Agile
Quick apply
Operations Engineer
BBC —London
- £45,000 - £55,000 a year
- Weekend availability
- Travel
- Computer networking
Insurance Project Manager/Scrum Master, Technology Programme Delivery, Engineering, Technology & Transformation
Deloitte —London
- Hybrid work
- Microsoft Excel
- Azure
- Engineering
Playback Ops Sys Dev Engineer, Playback Operations Systems Group
Amazon UK Services Ltd. —London
- Full-time
- DevOps
- System design
- Java
Project Manager
National Highways —Guildford
- £47,410 - £54,210 a year
- Full-time
- Civil engineering
- Project management
- Contracts
Programs and Solutions Lead - Supply Chain and Engineering (Procurement)
Roche —Welwyn
- English
- Bachelor's degree
- Business
Security Operations Engineer
Wipro Limited —London
- APIs
Sustaining and Product Support Engineer
Smiths Detection —Hemel Hempstead
- Full-time
- Hybrid work
- CAD
- Military
- Engineering
Quick apply
Senior Specialist/Engineer Service Operations
SITA Switzerland Sarl —London
- Full-time
- Hybrid work
- Analysis skills
- Mentoring
- Computer networking
- Work from home
- Employee assistance programme
10d
Specialist/Engineer Service Operations
SITA Switzerland Sarl —London
- Full-time
- Microsoft Office
- Communication skills
- Employee assistance programme
Director of Engineering Operations
Pars Dogalgaz Engineering Ltd —London
- £130,000 a year
- Full-time
- Engineering
- Master's degree
- Project management
- Relocation assistance
- Flexitime
Quick apply
IM&W Project Management Support, Technology Programme Delivery, Engineering, Technology & Transformation
Deloitte —London
- Hybrid work
- Azure
- DevOps
- Java
Technical Operations Manager (Engineering)
Maybourne Hotel Group —West London
- Full-time
- Customer service
- Maintenance
- Hotel
- Employee discount
- Referral programme
MEP Project Engineer
Johnson Controls —Sunbury
- Full-time
- Annual leave
- Employee assistance programme
VP Industrial Operations Engineer
Capgemini —London
- Maintenance
- AI
- Leadership
EMEA Engineering Operations Lead (AVP equivalent)
Morgan Stanley —London
- Full-time
- Engineering
- Project management
- Bachelor's degree
Construction Engineering/Management | Consultant
Delta Consulting Group —London
- Full-time
- Hybrid work
- Engineering
- Microsoft Office
- Analysis skills
Building & Engineering Operations Manager
Guy's and St Thomas' NHS Foundation Trust —London
- £66,274 - £73,496 a year
- Weekend availability
- Employee assistance programme
6d
Senior Engineering Project Manager
HMT Refractory Engineering Ltd —London
- £6,000 - £7,700 a month
- Full-time
- English
- Project management
- Construction experience
- Free parking
Quick apply
Staff Engineer (Architect) - Researcher Operations
Our Future Health —London
- From £105,000 a year
- Full-time
- Hybrid work
- Azure
- AWS
- Mentoring
- Employee assistance programme
- Referral programme
Quick apply

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Operations Engineer

The Telegraph -
London

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Job details

Benefits

Enhanced paternity leave

Qualifications

Microsoft Windows Server
ITIL Certification
Google Cloud Platform
Technical support
Microsoft Office
ITIL
JavaScript
IT support
Agile
IT
SaaS
Communication skills
Python

Full job description

About the Role

As an Operations Engineer, you will be a vital technical resource within the team responsible for the day-to-day delivery, maintenance, and support of TMG’s business-facing Productivity and Corporate applications stack.

This role represents an exceptional opportunity to accelerate your career in cloud engineering, developing deep technical domain expertise in Google Workspace and Okta Workforce Identity Management under the direct mentorship of senior team members.

Operating in a fast-paced build-and-run environment, you will handle daily business-as-usual (BAU) tasks, triage tickets, and provide high-quality 2nd/3rd line support to a user base of roughly 1,700. The ideal candidate has foundational IT support experience, transferable technical skills from another stack, a keen interest in mastering cloud workspace administration, and a "can-do" passion for solving business challenges in user-friendly ways.

Key Responsibilities

Ticket Management & Support: Manage, prioritise, and resolve your own daily ticket queue using service desk tools, providing elite 2nd/3rd line support for corporate applications.
Operational Triage: Actively triage operational issues, resolving technical tickets efficiently and accurately escalating complex problems to senior engineers or vendors.
System Hygiene & Monitoring: Conduct daily system health checks, logging, and monitoring to proactively identify and flag potential infrastructure issues early.
Configuration Assistance: Assist senior team members with configuration changes, minor maintenance tasks, and policy applications across supported cloud systems.
Documentation Support: Utilise, validate, and help maintain the team’s internal technical knowledge base and user-facing documentation.
Project Participation: Assist in broader project rollouts, supporting the introduction of new technologies, SaaS tools, and workflows into BAU operations.
Operational Support: Provide site-based cover during core hours (08:00–18:00hrs) on an 8-hour shift basis, alongside entering the 24/7 on-call support rotation once fully trained.

Essential Skills

Technical Support Experience: Proven experience in an IT technical support role (Level 1 or 2) with an understanding of standard business workflows.
Cloud & SaaS Familiarity: Exposure to or foundational experience with cloud productivity platforms (such as Google Workspace or Office 365) and SaaS environments.
Identity Basics: Foundational awareness of cloud identity concepts, user lifecycles, and core authentication protocols like SAML and OIDC.
Troubleshooting & Analytics: A methodical, analytical approach to problem-solving with an inherent attention to detail.
Communication & Collaboration: Excellent written and verbal communication skills, paired with a collaborative approach to building cross-departmental relationships.
Framework Awareness: Understanding of modern operational environments, including ITIL frameworks and Agile delivery methodologies.
AI Curiosity: Awareness of the potential and practical applications of Generative AI tools to boost personal productivity and workflow efficiency.

Desirable Skills

Introductory ITIL Foundation or Agile methodology certifications
Any entry-level Google Cloud, Google Workspace, or Okta certifications
Foundational exposure to Windows Server administration
Interest in or exposure to basic scripting languages (e.g., Google Apps Script, JavaScript, or Python)
Familiarity with enterprise Service Desk ticketing and Knowledge Management tools

Benefits

The nature of our industry means life at the Telegraph Media Group is fast-paced, demanding, and interesting. We also want it to be rewarding for everyone who works here by creating a suite of benefits that contribute to lifestyle choices and leisure activities. From dynamic working opportunities, medical cover, and parental leave (six months fully paid maternity leave and enhanced paternity/partner leave), to life assurance and season ticket loans, you can choose from a range of flexible benefits, designed to support your lifestyle and help you achieve a healthy work-life balance.

Training and development

With support from your manager and colleagues, you’ll also have access to a variety of training and development opportunities through The Academy. Covering a range of personal and professional skills, our courses enable you to develop an enjoyable and rewarding career.

Our commitment to inclusion

At Telegraph Media Group, we foster a diverse and inclusive workplace and we are committed to building a team that reflects a wide variety of skills, perspectives and backgrounds. We believe in equality of opportunity and welcome candidates from all backgrounds, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

We are proud to be a Level 3 Disability Confident Leader as part of the government’s Disability Confident Scheme. If you are disabled or have a long-term health condition and would like support in applying for any of our roles or if you require any reasonable adjustments in the recruitment process with us, please make us aware.

To find out more about Diversity, Inclusion and Belonging at Telegraph Media Group, and for more information on our purpose, beliefs, and people values, please visit our website.

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Refine Your Search

operations engineer jobs in chiswick, gtl

Operations Engineer

Operations Engineer

Insurance Project Manager/Scrum Master, Technology Programme Delivery, Engineering, Technology & Transformation

Playback Ops Sys Dev Engineer, Playback Operations Systems Group

Project Manager

Programs and Solutions Lead - Supply Chain and Engineering (Procurement)

Security Operations Engineer

Sustaining and Product Support Engineer

Senior Specialist/Engineer Service Operations

Specialist/Engineer Service Operations

Director of Engineering Operations

IM&W Project Management Support, Technology Programme Delivery, Engineering, Technology & Transformation

Technical Operations Manager (Engineering)

MEP Project Engineer

VP Industrial Operations Engineer

EMEA Engineering Operations Lead (AVP equivalent)

Construction Engineering/Management | Consultant

Building & Engineering Operations Manager

Senior Engineering Project Manager

Staff Engineer (Architect) - Researcher Operations

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