Patient experience manager Work, Jobs in Chiswick, Gtl (with Salaries)

Head Receptionist
Together Dental —Tottenham
- £14.45 - £14.95 an hour
- Full-time
- Customer service
- Supervising experience
- Mentoring
- Employee assistance programme
- Referral programme
Rehab Services Lead
Cleveland Clinic London —London
- Full-time
- Annual leave
- Employee assistance programme
11d
Admissions Administrator
Imperial College London —Charing Cross
- £41,005 - £45,616 a year
- Full-time
- Hybrid work
- Computer literacy
- Bachelor's degree
- School
- Annual leave
14d
Embassy Liaison Manager
University College London Hospitals NHS Foundation Trust —London
- £58,133 - £65,261 a year
- Full-time
- Communication skills
4d
Estates Manager
HCA International —London
- Up to £65,000 a year
- Full-time
- Hospital
- Engineering
- Organisational skills
- Employee discount
Patient Pathway Coordinator
Kingston and Richmond NHS Foundation Trust —Kingston upon Thames
- £33,262 - £36,027 a year
- Full-time
- Data entry
- IT
- Typing
5d
Services Manager
Communitas Clinics —Croydon
- £48,000 a year
- Full-time
- Data analysis skills
- Analysis skills
- Bachelor's degree
- Sick pay
Quick apply
Regional Business Manager
Banning Dental Group —London
- Up to £60,000 a year
- Full-time
- Management
- Supervising experience
- Bachelor's degree
- Employee discount
Quick apply
Education Coordinator Research (0.6 FTE)
University College London —London
- £43,981 - £52,586 a year
- Part-time
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
11d
Practice manager
London - Harley Street Smile Clinic —London
- Full-time
- Hospitality
- Leadership
- Employee assistance programme
Quick apply
Cleaning Company Manager - Part Time
We Clean (Cleaning Co) Ltd —Twickenham
- £800 - £1,500 a month
- Part-time
- Up to 50% travel
- English
- Supervising experience
Quick apply
Senior Manager Medical Information
Vertex Pharmaceuticals —Paddington
- Full-time
- Remote
- Analysis skills
- Bachelor's degree
- In-person
Resuscitation Manager
Central and North West London NHS Foundation Trust —London
- £66,274 - £73,496 a year
- Full-time
- Patient care
- Leadership
- Teaching
13h
Team Manager - Children's First Contact Services
London Borough of Sutton —Sutton
- £49,056 - £59,511 a year
- Full-time
- Hybrid work
- Annual leave
- Employee discount
Global Mobility Manager
Smith & Nephew —Watford
- Full-time
- Hybrid work
- Annual leave
- Employee discount
Omnichannel Engagement Manager
CSL Vifor —Maidenhead
- Full-time
- CRM software
- Analysis skills
- Project management
Patient Coordinator
Imperial College Health Centre —South Kensington
- £14.15 - £15.15 an hour
- Full-time
- Customer service
- Word processing
- Organisational skills
- Sick pay
Quick apply
1d
eClinical Coordinator (London)
Medpace, Inc. —London
- Full-time
- Microsoft Word
- Microsoft Excel
- English
- Annual leave
University Manager
Anthony Nolan —London
- £40,479 a year
- Full-time
- Hybrid work
- IT
- Annual leave
- Employee assistance programme
6d
Medical Assessor - £75,585 - £84,840 p.a. + benefits
Medicines and Healthcare Products Regulatory Agency —London
- £75,585 - £84,840 a year
- Full-time
- Presentation skills
- Travel
- In-person
- Annual leave
- Sick pay

I want to receive the latest job alerts for patient experience manager in chiswick, gtl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Head Receptionist

Together Dental -
Tottenham

Apply Now

Job details

Full-time
£14.45 - £14.95 an hour

Benefits

Company pension
Employee assistance programme
Referral programme

Qualifications

Customer service
Supervising experience
Mentoring
Front desk
Dental practice experience
Communication skills
Time management

Full job description

Location: Tottenham
Salary: £14.45 - £14.95 per hour
Hours: 42.5 hours per week (Monday - Friday: 08:45am - 18:00pm)
Contract: Permanent

We are looking for an organised, proactive, and customer-focused Head Receptionist to lead our reception team and help deliver an outstanding experience for every patient who visits our practice.

As the first point of contact for our patients, our reception team plays a vital role in creating a welcoming, professional, and efficient environment. As Head Receptionist, you will lead by example, supporting your colleagues while ensuring the smooth day-to-day running of the reception function.

Working closely with the Practice Manager, clinicians, and wider practice team, you'll help drive exceptional patient service, support operational efficiency, and foster a positive and collaborative team culture.

The Role

As Head Receptionist, you will:

Lead, support, and motivate the reception team.

Ensure every patient receives a warm, friendly, and professional welcome.

Oversee appointment scheduling and diary management to maximise efficiency.

Handle patient enquiries, both in person and over the telephone, with professionalism and empathy.

Support the Practice Manager with reception rotas, training, and performance management.

Assist with the recruitment, induction, and mentoring of new reception team members.

Monitor reception processes and identify opportunities to improve the patient journey.

Ensure patient records are accurate and maintained in line with GDPR and company policies.

Manage incoming correspondence, emails, and administrative tasks efficiently.

Promote a positive, organised, and supportive working environment.

About You

We're looking for someone who has:

Previous experience in a dental, healthcare, or customer service environment.

Experience leading, supervising, or mentoring a team.

Excellent communication and interpersonal skills.

Outstanding organisational and time management abilities.

A professional, approachable, and patient-focused manner.

Confidence using computer systems and appointment booking software.

The ability to remain calm and organised in a busy environment.

A proactive approach with excellent attention to detail.

Experience using dental practice management software is desirable but not essential.

What We Can Offer

Staff referral scheme.

Birthday leave.

Discounted dental treatment after 6 months' service, extended to immediate family after 12 months' service.

Fully funded DBS checks where required.

Access to our Employee Assistance Programme because your mental wellbeing matters to us.

Ongoing training and professional development opportunities.

Support from our dedicated People Team, Finance Team, and other central support services.

Auto-enrolment into our pension scheme after 3 months' service.

Career mobility and progression opportunities across our growing dental group.

Join Our Team

If you're an experienced receptionist who enjoys leading people, delivering outstanding customer service, and creating a positive patient experience, we'd love to hear from you.

We are committed to creating an inclusive workplace where everyone feels valued, respected, and supported. We welcome applications from all suitably qualified candidates.

Apply Now

Refine Your Search

patient experience manager jobs in chiswick, gtl

Head Receptionist

Rehab Services Lead

Admissions Administrator

Embassy Liaison Manager

Estates Manager

Patient Pathway Coordinator

Services Manager

Regional Business Manager

Education Coordinator Research (0.6 FTE)

Practice manager

Cleaning Company Manager - Part Time

Senior Manager Medical Information

Resuscitation Manager

Team Manager - Children's First Contact Services

Global Mobility Manager

Omnichannel Engagement Manager

Patient Coordinator

eClinical Coordinator (London)

University Manager

Medical Assessor - £75,585 - £84,840 p.a. + benefits

I want to receive the latest job alerts for patient experience manager in chiswick, gtl

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected