2nd line Work, Jobs in Cholsey, Oxf (with Salaries)

2nd Line IT Support Engineer
Open Cosmos —Didcot
- Hybrid work
- English
- Scripting
- SharePoint
2nd Line Support Analyst
FluidOne —Camberley
- Azure
- Windows
- Microsoft Office
- Employee assistance programme
Service Desk Analyst
Blue Cross —Burford
- £24,000 - £26,000 a year
- Hybrid work
- Customer service
- Windows
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
11d
2nd / 3rd Line Security Analyst
KYOCERA Document Solutions —Reading
- Azure
- AWS
- Continuous improvement
- Employee assistance programme
1st Line Support Analyst
FluidOne —Camberley
- Azure
- Microsoft Outlook
- Customer service
- Employee assistance programme
IT Support Technician (SETSU) (SEROCU)
Thames Valley Police —Reading
- £29,501 a year
- Full-time
- Customer service
- IT
- Annual leave
IT Support Engineer - Fixed Term
Astroscale —Didcot
- £30,000 - £50,000 a year
- Hybrid work
- Azure
- Management
- Windows
- Life insurance
- Sick pay
IT Support Engineer - 2nd/3rd Line position - Newbury or Manchester Office
Netteam tX —Newbury
- Azure
- Customer service
- Microsoft Office
3rd Line IT Support Engineer
Communications Solutions UK —Reading
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Azure
- Computer networking
- SharePoint
- Work from home
Quick apply
7d
Level 2 IT Engineer
Azteq Group Limited —Beaconsfield
- £24,420.00 - £53,402.02 a year
- Full-time
- Hybrid work
- Customer service
- Driving
- Travel
- Free parking
Quick apply
7d
Senior IT Service Desk Analyst
Value Retail —Bicester
- Full-time
- Microsoft Outlook
- English
- Windows
12d
Performance Analyst - GB Hockey
UK Sports Institute —Marlow
- £26,748 a year
- Part-time
5d
Senior Application Support Engineer
DXC Technology —Reading
- Full-time
- Hybrid work
- Azure
- ERP systems
- Windows
- Life insurance
IT Support Engineer (6-month contract)
M3EU —Abingdon
- Hybrid work
- Azure
- Windows
- Microsoft Office
Quick apply
Tech Support Analyst
5G Communications Ltd. —High Wycombe
- £18,000 - £25,000 a year
- Microsoft Outlook
- Windows
- Computer networking
Mainframe Data Center Engineer
Visa Europe Limited —Basingstoke
- Computer networking
Digital Innovation Engineer
Wokingham Borough Council —Wokingham
- £40,778 - £45,092 a year
- Full-time
- Azure
- SQL
- AWS
- Annual leave
- Employee assistance programme
Infrastructure & Cloud Operations Engineer - 12 month FTC
Lucy Group Head Office —Oxford
- Azure
- Management
- Computer Science

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Second Line Technical Support Analyst
Kinetic Software —Milton Keynes
Participate in a support rota as required to support UK and North American customers. Communicate clearly and confidently with customers, keeping them informed…
£32,000 - £39,000 a month
2nd Line Support Analyst
FluidOne —Camberley
Customer Communication: Maintain clear and professional communication with customers regarding the status of their incidents and requests.

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2nd Line IT Support Engineer

Open Cosmos -
Didcot

Apply Now

Job details

Qualifications

Jira
iOS
LAN
English
Bash (Unix shell)
DHCP
Scripting
DNS
SharePoint
APIs
Mac OS
Linux
Root cause analysis
Communication skills
PowerShell
Intune
VPN

Full job description

Aim high, go beyond!

At Open Cosmos we are solving the world’s biggest challenges from space, providing businesses, governments and researchers access to more readily available information than ever before - ready for the challenge? Then read on…

Working in our Chief Operating Office (COO)

Our COO Teams are the engine that powers Open Cosmos’ operations. This division brings together mission management, supply chain, and quality & product assurance to make sure every mission is delivered smoothly, reliably, and to the highest standards. They turn plans into action, keeping us efficient and mission-ready at all times.

We're looking for a 2nd Line IT Support Engineer to strengthen our IT operations and ensure our systems, offices, and people are supported with reliable, secure, high-performing technology.

What will you be doing?

This is a hands-on technical role — combining escalated user support, deeper infrastructure work, and continuous improvement. You’ll be the go-to point for complex issues across devices, networks, identity, and SaaS services, helping keep Open Cosmos running smoothly as we grow.

You will:

Own and resolve escalated issues across Windows, Linux, macOS, iOS/Android, networks, identity, and collaboration tools.
Troubleshoot, perform root-cause analysis, and implement corrective and preventative actions.
Meet SLAs and communicate clearly with users and stakeholders.
Administer Google Workspace, SSO/IAM, MFA and support our migration to M365 and Entra ID.
Manage endpoints using Intune/Jamf/MDM, including software packaging and secure baselines.
Support LAN/WLAN/VPN/DNS/DHCP/firewall changes and monitoring; liaise with providers as needed.
Manage the full device lifecycle — builds, replacements, RMAs and onboarding/offboarding.
Contribute to deployments and upgrades (office builds, Wi-Fi refresh, EDR rollouts, migrations).
Improve automation, self-service, reporting and monitoring through scripting and tooling.
Champion security best practice across patching, hardening, device compliance, and access controls.

What You’ll bring

Strong troubleshooting skills across Windows, Linux, macOS, mobile OS and SaaS platforms.
Demonstrable ability in administering M365, Entra ID, IAM, MFA/SSO, device compliance, EDR/AV and patching.
Comfortable with ITSM/ticketing, change control and documentation.
Familiarity with scripting/automation (PowerShell/Bash) is a plus.
Clear, confident communication skills — translating technical concepts for non-technical users.
Subject-matter expertise in at least one of the following:
- Microsoft tenant migrations
- Microsoft Intune
- Microsoft Endpoint Configuration Manager
- SharePoint Administration
- JIRA Administration
- API integrations
- AI adoption

For this role you can be based in any of our locations.

To apply, you must have the legal right to work in your chosen location.

When applying, please submit your CV in English

Why Open Cosmos?

Work at the cutting edge of space technology with customers around the globe.
A mission-driven company making space accessible to help solve real-world challenges.
A diverse, ambitious, and supportive team.

Apply Now

Refine Your Search

2nd line jobs in cholsey, oxf

2nd Line IT Support Engineer

2nd Line Support Analyst

Service Desk Analyst

2nd / 3rd Line Security Analyst

1st Line Support Analyst

IT Support Technician (SETSU) (SEROCU)

IT Support Engineer - Fixed Term

IT Support Engineer - 2nd/3rd Line position - Newbury or Manchester Office

3rd Line IT Support Engineer

Level 2 IT Engineer

Senior IT Service Desk Analyst

Performance Analyst - GB Hockey

Senior Application Support Engineer

IT Support Engineer (6-month contract)

Tech Support Analyst

Mainframe Data Center Engineer

Digital Innovation Engineer

Infrastructure & Cloud Operations Engineer - 12 month FTC

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