Technical support engineer Work, Jobs in Cholsey, Oxf (with Salaries)

Technical Support Engineer (US hours)
proventeq —Reading
- Hybrid work
- Azure
- DevOps
- Maintenance
Technical Support Engineer
Aspen Technology —Reading
- Engineering
- English
- Master's degree
Senior Technical Support Engineer
Water Technologies - Elga —Stokenchurch
- Full-time
- Hybrid work
- Engineering
- Travel
- IT
- Annual leave
- Employee discount
Quick apply
Technical Support Engineer - Chillers
Trane Technologies —Basingstoke
- Full-time
- Project management
- Communication skills
- Life insurance
Technical Support Engineer Intern (fix term contract)
Exabeam —Maidenhead
- Linux
- In-person
- Internship
1st Line Engineer - Yateley
Arc —Yateley
- Azure
- Customer service
- Windows
Field Support Engineer - Frimley
DXC Technology —Camberley
- Full-time
- System design
12d
Service Desk Engineer
Motion Applied —Camberley
- Hybrid work
- CAD
- Customer service
- Annual leave
Quick apply
19h
Broadcast Engineer - Support
Techex —Bracknell
- Full-time
- Azure
- AWS
- Computer networking
- Work from home
Quick apply
4d
Senior Satellite Terminal Support Engineer
ALL.SPACE —Reading
- Overtime
- Military
- Engineering
- Bachelor's degree
- Annual leave
- Employee assistance programme
Quick apply
Customer Success Engineer
Quantum Detectors —Oxford
- £30,000 - £45,000 a year
- Full-time
- Maintenance
- Windows
- Scripting
Quick apply
Sr. Premium Support Engineer - Identity & Access Management (IAM)
OpenText —Reading
- Azure
- Oracle
- Java
5d
Service Delivery Engineer Fixed Term
CPM UK —Stokenchurch
- £27,500 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
Quick apply
Senior ICT/Audio Visual/Security Engineer
Sweco UK —Maidenhead
- Part-time
- Hybrid work
- English
- Microsoft Office
- IT
- Employee assistance programme
- Employee discount
Senior ICT/Audio Visual/Security Engineer
Sweco —Maidenhead
- Full-time
- Hybrid work
- English
- Microsoft Office
- IT
- Employee assistance programme
- Employee discount

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technical support engineer jobs near cholsey, oxf

Technical Support Engineer (US hours)

proventeq -
Reading

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Job details

Qualifications

Azure
BMC Remedy
DevOps
C#
Microsoft SQL Server
Maintenance
Technical support
.NET
SQL
Zendesk
PostgreSQL
SharePoint
Agile
Customer support
Application support
Communication skills

Full job description

DIGITAL WORK

Proventeq is a Microsoft Solutions for Modern Work and a Microsoft Preferred Content AI Partner with a global customer base in over 25 countries. We are a specialist digital transformation solutions provider, focused on Microsoft 365 and other latest technologies such as AI/Machine Learning. Our customers include UK, USA, UAE, and Australian government departments and enterprises in various domains including space, financial services, engineering, research, legal, manufacturing, and more. Proventeq has headquarters in the UK and offices in Dubai, India, and USA. Despite our global footprint, our nimble team retains a close-knit feel.

We are looking for a dynamic and experienced Technical Support Engineer to support our customers and partners in Europe & mostly the USA. This will involve working hours to coincide with the US business; working from 2 pm to 10 pm.

Location

Reading, UK

Department

Cloud Engineering

Experience required

Key Responsibilities

Providing tech support and maintenance on Proventeq products
Providing tech support on SharePoint Online/M365 migration and adoption related issues
Troubleshooting in customer environments focusing on resolving customer issues
Answering customers/partners related product queries through our support portal
Prioritising your workload based on the criticality of issues and SLAs
Updating customers/partners on the status of support tickets in an effective manner
Creating content in the support knowledge base
Contribute to the customer support organization participating in meetings/training sessions

Required Skills

Good experience supporting .Net/SQL Server based products and custom applications
Strong technical diagnostic and problem-solving skills
Solid customer liaison experience
Expertise in Application support and maintenance Tools such as Zendesk, Remedy
Knowledge of C#/.Net and database technologies (SQL Server/PostgreSQL)
Knowledge of Agile Methodologies and DevOps tools such as Azure DevOps
Proven technical diagnostic and problem-solving skills

Good To Have Skills

Good knowledge of SharePoint/M365 (Configuration and Administration)
Experience in SharePoint support - an added advantage
Advanced SQL skills such as performance analysis, etc.
Experience of Extract, Transform and Load type solutions

Softer skills will include enthusiasm, the desire to be the best at what you do, to leave the customer smiling, and become a ‘go to’ person! You’ll need excellent communication skills, personal organization, and decision-making skills, be able to prioritize and manage expectations.

If you are UK-based and interested in working a late shift to cover the business hours in America, then this may be the job for you. You will work on a hybrid basis from home but must be able to travel to the Reading office when required for meetings.

Apply Now

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technical support engineer jobs in cholsey, oxf

Technical Support Engineer (US hours)