Account coordinator Work, Jobs in Chorley, Lan (with Salaries)

Customer Service Coordinator
TVS Supply Chain Solutions —Chorley
- Weekend availability
- Customer service
- Travel
- Communication skills
8d
Client Project Coordinator
Parkingeye Limited —Coppull
- £24,879.84 a year
- Full-time
- Sales
- Customer service
- English
Quick apply
8d
Service Delivery Coordinator
TVS Supply Chain Solutions —Chorley
- Weekend availability
- Hybrid work
- Customer service
- Travel
- Communication skills
- Employee assistance programme
- Employee discount
8d
Customer Account & Operations Coordinator
Marsden Packaging Ltd —Blackburn
- £13.50 an hour
- Part-time
- Salesforce
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
6d
Sr. Coordinator, Order Management
Promethean —Blackburn
- £30,400 - £41,800 a year
- Hybrid work
- Microsoft Excel
- Customer service
- Salesforce
- Annual leave
Invoice Processing Coordinator - 6 Month Fixed Term
Sustainable Energy First —Fulwood
- £25,353.25 a year
- Temporary
- Hybrid work
- Microsoft Excel
- IT
- Communication skills
Quick apply
3d
Admin Support Coordinator
The Floorbrite Group —Sale
- £13.45 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
3d
Operations & Admin Coordinator
Diamond Leisure —Blackpool
- £25,350 - £32,000 a year
- Part-time
- Microsoft Office
- Administrative experience
- Driving
- Gym membership
Quick apply
Operations & Sales Support Co-ordinator
Element Materials Technology —Stockport
- Microsoft Office
- Organisational skills
- Contracts
14d
Billing Coordinator
DLA Piper —Manchester
- Accounting
- Communication skills
Customer Sites Coordinator
SunbeltRentals —Widnes
- Sales
- Customer service
- Computer literacy
Quick apply
Operations Coordinator
Element Materials Technology —Warrington
- Travel
- IT
- Communication skills
- Free parking
- Employee discount
Finance and Data Coordinator
RB Healthcare Ltd —Liverpool
- £24,420 - £31,000 a year
- Full-time
- SharePoint
- IT
- In-person
- Free parking
- Store discount
Quick apply
8h
Business Development Coordinator
Mercury Hampton Ltd —Liverpool
- £32,000 - £35,000 a year
- Full-time
- CRM software
- Sales
- Business development
Quick apply
Customer Experience Coordinator
Johnson Controls —Manchester
- Full-time
- Customer service
- Communication skills
- Time management
- Free parking
- Annual leave
Invoice Acquisition Co-ordinator - 3 Month Fixed Term
Sustainable Energy First —Fulwood
- £25,353 a year
- Temporary
- Hybrid work
- Microsoft Excel
- Organisational skills
Quick apply
Payroll Coordinator
Chiesi Farmaceutici —Manchester
- Microsoft Excel
- Analysis skills
- Data entry
- Employee assistance programme
- Employee discount
9d
Order Fulfilment Coordinator
Apollo Scientific —Denton
- Up to £26,728 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Oracle
- Microsoft Outlook
Quick apply
7d
Mobility Sales Coordinator
VSTMobility —Manchester
- £155,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Sales
- Salesforce
- Annual leave
- Life insurance
Quick apply
13d
Internal Sales Coordinator
M.Barnwell Services —Manchester
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook

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Customer Service Coordinator

TVS Supply Chain Solutions -
Chorley

Apply Now

Job details

Permanent
8 days ago

Qualifications

Customer service
Communication skills

Full job description

Job ID: 43112

Job Function: Service Delivery Coordinator

Job Term: Permanent

Job Region: Chorley

Posted Date: 14 Apr 2026

Job Overview

Overview: As a Service Delivery Coordinator, you will play a vital role in managing customer service operations for a diverse range of current clients at our Chorley Head Office as well as supporting calls and email queries for a new big client into Banbury. You will be the primary point of contact for our customers, handling a variety of tasks including issue resolution, collection arrangements, credit processing, case management, SLA & KPI management and managing claims for lost packages. This position requires a strong focus on customer service, excellent communication skills, and the ability to coordinate across multiple departments and systems to ensure timely resolution of customer queries and challenges.

MUST BE WILLING TO MOVE TO A SHIFT PATTERN IN LINE WITH BUSINESS NEEDS IF REQUIRED

Job Responsibilities

Key Responsibilities:

CRM Management: Use our CRM management system to log, track, and update customer inquiries, ensuring all data is accurately recorded and managed for effective resolution.
Customer Communication: Manage customer interactions via phone and email, ensuring clear, professional communication and maintaining positive customer relationships.
Arranging Collections and Raising Credits: Coordinate collections for returns or damaged goods and raise credits as needed to resolve customer concerns regarding invoicing or deliveries.
Handling Lost Packages: Conduct investigations for lost packages in collaboration with our third-party carriers. Raise claims forms and follow up on the status to ensure prompt resolutions.
Cross-department Collaboration: Work closely with internal departments (such as logistics, finance, and operations) to resolve issues raised by customers, ensuring timely and accurate solutions.
Client Knowledge and System Familiarity: Gain in-depth knowledge of up to 19 client accounts, learning their individual processes, preferences, and requirements. Navigate and manage 4 different systems and follow the procedures outlined in the new training matrix to effectively address customer needs.
Support of new client take on – supporting unblocking issues, liaising with DC operations to resolve issues
Employee of the month reward!

Qualifications and Skills

Desired Skills and Experience:

Customer Service Experience: Proven experience working within a customer service environment, handling difficult customers and challenging queries.
Problem-solving Ability: Strong drive and determination to deliver excellent customer service, with evidence of going above and beyond to resolve issues and exceed customer expectations.
Transport Handling: Experience in transport handling is an advantage, particularly in managing logistical challenges and resolving issues related to delivery or shipment.
Strong Communication Skills: Confident and professional in communicating with both customers and internal teams. The ability to remain calm and effective under pressure is essential.
Willingness to Learn: Demonstrated ability to learn new systems and processes quickly and effectively, with a proactive attitude toward acquiring new knowledge and skills.

Attributes:

Strong problem-solving skills and ability to handle multiple tasks simultaneously.
High level of attention to detail, ensuring that all customer interactions and records are accurate.
Ability to work independently and as part of a team to meet goals and objectives.
A positive, customer-focused attitude with a passion for providing exceptional service.

Place of Work:
This role is based at the TVS Supply Chain Solutions Chorley Head Office. Occasional travel may be required to other sites.

Shift patterns IF introduced would include weekend work/bank holidays on a rota’d basis

Current working hours:

Monday- Friday covering on a rota’d basis in the office from 7am to 6pm. Could be subject to change in line with business needs (as above) MUST be willing to cover weekend and bank holidays in holidays and sickness

Job Location

Chorley

Apply Now

Refine Your Search

account coordinator jobs in chorley, lan

Customer Service Coordinator

Client Project Coordinator

Service Delivery Coordinator

Customer Account & Operations Coordinator

Sr. Coordinator, Order Management

Invoice Processing Coordinator - 6 Month Fixed Term

Admin Support Coordinator

Operations & Admin Coordinator

Operations & Sales Support Co-ordinator

Billing Coordinator

Customer Sites Coordinator

Operations Coordinator

Finance and Data Coordinator

Business Development Coordinator

Customer Experience Coordinator

Invoice Acquisition Co-ordinator - 3 Month Fixed Term

Payroll Coordinator

Order Fulfilment Coordinator

Mobility Sales Coordinator

Internal Sales Coordinator

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