database administrators Work, Jobs in chorley, lan (with Salaries)

Customer Services Administrator
Kelmore Ltd —Chorley
- £27,000 - £30,000 a year
- Full-time
- Customer service
- In-person
- Office experience
- Free parking
Quick apply
4h
Receptionist/Administrator
Millenium Care UK —Worthington
- £14 an hour
- Administrative experience
- IT
- Employee assistance programme
7d
PostgreSQL Database Administrator
Atos —Manchester
- Hybrid work
- Oracle
Database Administrator, Infrastructure - UK
Mark43 —Manchester
- Full-time
- Azure
- AWS
- Communication skills
5d
Oracle Developer
Expleo —Preston
- Azure
- Oracle
- Computer Science
Operations Support Administrator
K3 Advisory Group —Bolton
- £27,000 a year
- Sales
- Communication skills
- Time management
Quick apply
6d
Administrator
Ministry of Justice —Preston
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Annual leave
Onboarding Administrator
K3 Advisory Group —Bolton
- Microsoft Excel
- Sales
- Communication skills
Quick apply
8d
Utilities Administrator
Network Plus —Manchester
- £28,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- IT
Quick apply
Web Developer
Oblige IT —Bolton
- Organisational skills
- APIs
- HTML
Senior Database Administrator
Betfred —Manchester
- £60,000 - £75,000 a year
- Full-time
- AWS
- Scripting
- Linux
- Annual leave
- Employee assistance programme
Quick apply
Database Reliability Engineer
Starling —Manchester
- Full-time
- Hybrid work
- Java
- AWS
- APIs
- Annual leave
- Employee discount
Quick apply
Administrator
Element Materials Technology —Warrington
- Front desk
- Referral programme
- Sick pay
8d
Insurance Support Administrator
Arch Capital Group Ltd. —Manchester
- Full-time
Oracle DBA
Public Sector Resourcing —Manchester
- Full-time
- Oracle
- AWS
- Linux
Executive and Management PA
Contact Theatre —Manchester
- £12,203 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
1d
Business Administrator
Simpli Green Ltd —Oldham
- £33,400 - £41,700 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
9d
Platform Operations Engineer
Cotopaxi Ltd —Wigan
- £40,000 - £50,000 a year
- Full-time
- Azure
- Oracle
- SQL
- Free parking
- Health & wellbeing programme
Quick apply
Business Support Administrator
BMSI —Warrington
- Full-time
- IT
- Time management
- Free parking
- Annual leave
Quick apply
2d
Receptionist (bank)
EQ Care —Wigan
- £12.71 an hour
- Part-time
- Microsoft Office
- IT
- Communication skills
- Annual leave
- Referral programme

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Customer Services Administrator

Kelmore Ltd
Chorley

Quick apply

Job details

Permanent | Full-time
£27,000 - £30,000 a year
4 hours ago

Benefits

Free parking
Company pension
Company events
On-site parking

Qualifications

Sage
Customer service
GCSE
Logistics
Office experience

Full job description

About us:

Kelmore Ltd is a award-winning manufacturer of high-quality products for the tiling and flooring industries. We are dedicated to cultivating a positive work environment where every individual is valued, heard and inspired to excel. Our team-oriented culture drives us to achieve success together, with a shared commitment to enjoying the journey along the way.

At Kelmore, we recognise the vital role each employee plays in our collective success and encourage the exchange and development of skills, knowledge and ideas to support both personal and professional growth.

We operate out of our brand-new state-of-the-art manufacturing facility in Chorley, Lancashire with customers situated across the country.

The Purpose:

The role of Customer Services Administrator requires a highly organised, detail-oriented, and motivated individual to assist with the sales ordering process and customer service function of the business.

The right person for this role will have the ability to develop excellent knowledge and understanding of our products and services, and our customer base.

Customer care, building relationships, excellent service and support are the foundations of success for Kelmore and you will be at the heart of this as part of the busy customer services team.

The role offers great opportunity and flexibility to work across a variety of tasks including the sales order process, communication, logistics and overall service to the customer.

As a key member of the Kelmore customer services team, communication and attention to detail is key. This role offers lots of opportunity to develop core skills and an in depth understanding of all areas of the customer service process and building relationships with the customer.

Main Duties:

Work closely with the Customer Services Manager and team to provide excellent service and support to customers and all stakeholders, whilst being proactive to foresee potential inefficiencies and challenges.
Primary point of contact to customers for handling enquiries and requests via phone, email and in person in a professional manner, ensuring customer satisfaction.
Build strong relationships and trust with customers.
Receive and process customer orders, ensuring attention to detail and provide accurate and timely information to customers regarding availability and order status.
Liaise with other departments such as production and accounts to ensure orders are processed on time, in full, with clear communication to colleagues and customers.
Process customer orders on the relevant portal for our transport / logistics partners and ensure all important information, documentation and requirements are completed and communicated clearly.
Update and maintain the customer database with accurate information to ensure customer records and files are up to date.
Use and become competent with Sage software system for the sales order, invoice and stock control process – training will be provided.
Collaborate with other Kelmore departments including sales, marketing, and operations to ensure smooth and efficient communication of customer needs, feedback, and suggestions to continually improve our service to customers.
Carry out various administrative duties such as filing, data entry and document management.
Identify opportunities for improvements in customer service processes and suggest initiatives to enhance efficiency and customer satisfaction.
Participate in training sessions and development activities to maintain and improve product knowledge, company policies, industry trends and service to Kelmore customers.
Receive and delegate sales and technical related correspondence received via phone and the generic company email addresses.
Handle customer complaints in a compassionate manner and work with customers to resolve challenges and problems in a positive way to ensure customer satisfaction.
Complete all required paperwork accurately and on time, including order and invoice related documentation.
Ensure the workplace is clean and adheres to the house keeping standards.
Break cover will be required to ensure the customer service department runs continuously.
Flexibility to work cross functionally in accordance with business needs.

Requirements:

Minimum of four years experience in an office based customer service role.
Three GCSE grade 5 (equivalent to C). Higher education qualifications would be advantageous.
Ability to work under pressure and part of a team.
Sage experience is essential.
Knowledge and experience in logistics / transport is advantageous.

Our Offer to You:

A rewarding position inside a successful, growing, company.
Full training provided with continuous learning and development opportunities.
22 days holiday plus bank holidays and full Christmas shutdown period.
Competitive salary from £27,000 - £30,000, dependent on experience.
Company contributions to a pension plan.

Applications:

This vacancy will be closed once sufficient applications have been received and we therefore recommend applying early.

Pay: £27,000.00-£30,000.00 per year

Benefits:

Company events
Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

database administrators jobs in chorley, lan

Customer Services Administrator

Receptionist/Administrator

PostgreSQL Database Administrator

Database Administrator, Infrastructure - UK

Oracle Developer

Operations Support Administrator

Administrator

Onboarding Administrator

Utilities Administrator

Web Developer

Senior Database Administrator

Database Reliability Engineer

Administrator

Insurance Support Administrator

Oracle DBA

Executive and Management PA

Business Administrator

Platform Operations Engineer

Business Support Administrator

Receptionist (bank)

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