Helpdesk coordinator Work, Jobs in Church, Lan (with Salaries)

Service Coordinator
Johnson Controls —Manchester
- Full-time
- Customer service
- Salesforce
- Organisational skills
- Free parking
- Annual leave
Office Coordinator
Bibby Financial Services —Salford
- £27,000 - £30,000 a year
- Full-time
- Organisational skills
- Financial services
- Gym membership
Quick apply
Workplace Coordinator
Mitie —Manchester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
6d

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Sales Coordinator
Hardscape Products Ltd —Bolton
Provide excellent customer service by responding promptly to enquiries and keeping customers informed throughout their project.
From £28,000 a year
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HR Co-ordinator
Rhodar Industrial Services Ltd —Leeds
Respond to routine HR queries from employees and managers in a timely and professional manner. 1 day working from home after successful completion of…
£30,000 - £32,000 a year
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helpdesk coordinator jobs near church, lan

Service Coordinator

Johnson Controls -
Manchester

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Job details

Full-time

Benefits

Free parking
Annual leave
Company pension
Employee assistance programme
Employee discount
On-site parking

Qualifications

Customer service
Salesforce
Organisational skills
Computer skills

Full job description

What you will do

We are looking for a Service Coordinator to join our team in Newton Heath, Manchester. As a Customer Service Coordinator, you will be responsible for scheduling routine service visits and remedial work visits for subcontractors, dispatching callouts, completing subcontractor monthly work orders, fulfilling paperwork requests including chasing documentation, organising future dates, and closing work down, among other responsibilities.

What we offer

Competitive Salary: Reflecting your skills and experience
Generous Leave: 25 days annual leave plus Bank Holidays
Holiday Purchase Scheme: Buy up to 10 extra days—up to 35 days total leave
Comprehensive Benefits:

o Pension plan (up to 7% employer match)

o Life assurance

o Employee assistance program

o Referral scheme

Exclusive Discounts: High street brands, cycle-to-work scheme, and Johnson Controls product discounts
Career Development: Extensive growth and advancement opportunities
Free Onsite Parking: Hassle-free commuting
Dress Down Fridays: Casual attire to wrap up the week

How you will do it

Schedule planned maintenance, remedial and reactive works for subcontractors
Complete orders and send to subcontractors
Work on multiple customer portals
Liaise with teams to ensure visits are completed (nationals and local planners)
Chase outstanding paperwork
Provide first-class customer service via phone and email for planning and admin queries for internal and external customers
Work with Service Managers to utilise engineers as productively as possible
Work with other departments such as Sales, Billing, Facilities Management Helpdesk, and the subcontractor team to deliver a high level of customer service

What we look for

Required

Customer service skills and experience
Outstanding written and verbal skills
Ability to multi-task and work well in a high-pressure environment
Computer proficiency with the ability to handle multiple applications at once
Strong sense of urgency, attention to detail, and follow-through
Excellent decision-making and problem-solving skills
Good organizational skills

Preferred

Previous planning or scheduling experience in a service role
Salesforce experience preferred

#LI-MS2

#LI-Onsite

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