Availability manager Work, Jobs in Cirencester, Gls (with Salaries)

Helpdesk Team Manager
Arcus FM —Cirencester
- Up to £36,050 a year
- Full-time
- Microsoft Word
- Customer service
- Microsoft Office
- Annual leave
Quick apply
2d
Shift Manager
Greggs —Cirencester
- £14 an hour
- Supervising experience
- Employee discount
Quick apply
Assistant to Housekeeping Manager
Cotswold Retreats Ltd —Cirencester
- From £14 an hour
- Part-time
- Hospitality
- Microsoft Office
- Team management
- Sick pay
Quick apply
2d
Head of Property
Oak Furnitureland —Swindon
- £75,000 - £85,000 a year
- Full-time
- Hybrid work
- Communication skills
- Free parking
- Employee assistance programme
Kitchen Manager
Gloucester Services —Gloucester
- £15.35 an hour
- Full-time
Earthworks, Crushing & Screening Operations Manager
Smiths Gloucester Limited —Gloucester
- Free parking
- Employee discount
Quick apply
Resource Manager
Trust Systems —Cirencester
- Up to £45,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Travel
- Free parking
- Work from home
Quick apply
11d
Assistant Manager
Boots —Cirencester
- Weekend availability
- IT
- Leadership
- Employee assistance programme
- Employee discount
General Manager
Popeyes UK —Gloucester
- £40,000 - £44,000 a year
- Full-time
- Sales
- Employee discount
- Referral programme
Quick apply
Lifeguard
Wiltshire Council —Malmesbury
- £25,185 - £25,989 a year
- Weekend availability
HR Assistant
Cheltenham College —Cheltenham
- £26,400 - £28,200 a year
- Full-time
- Microsoft Excel
- Administrative experience
- Continuous improvement
- Free parking
1d
Duty Manager
Wiltshire Council —Malmesbury
- £15.06 - £16.08 an hour
- Hybrid work
- Leadership
Customer Experience Representative
CloudClevr —Cheltenham
- Organisational skills
Store Manager
Crew Clothing Cirencester —Cirencester
- Full-time
- Sales
- Customer service
- Merchandising
- Referral programme
Quick apply
13d
Depot Manager
Carrier —Lydney
- £34,500 - £69,500 a year
- Full-time
- Leadership
- Communication skills
2d
AVI/Pack Lead Technician
Thermo Fisher Scientific —Swindon
- Full-time
- English
- Maths
- Continuous improvement
Freelance Operations Manager
Isbourne Arts —Cheltenham
- £1,500 a month
- Temporary
- Hybrid work
- Hospitality
- Management
- Customer service
Quick apply
Retail Butchery Manager
Gloucester Services —Gloucester
- £35,000 a year
- Full-time
- Driving
- Leadership
10d
Duty Manager
Iceland —Swindon
- £11.60 - £12.71 an hour
- Part-time
- Retail management
- Employee discount
- Referral programme
Counselling Coordinator
Gloucestershire Counselling Services —Stroud
- £15,266.16 a year
- Part-time
- Hybrid work
- Microsoft Outlook
- Microsoft Office
- Administrative experience
Quick apply

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Helpdesk Team Manager

Arcus FM -
Cirencester

Quick apply

Job details

Full-time
Up to £36,050 a year
2 days ago

Benefits

Annual leave
Company pension

Qualifications

Microsoft Word
Customer service
Microsoft Office
Analysis skills
Supervising experience
Maths
Relationship management
Contracts
IT
Leadership
Communication skills
Time management

Full job description

We are now seeking for a Team Manager to join us on a permanent basis at our Cirencester site.

Leading a team of colleagues to provide front line support for our customer. Managing individual performance and being part of a wider management team.

Supervise and manage the effective receipt, processing, and scheduling of both reactive and planned maintenance work orders.
Act as an escalation point, reporting to the Operations Manager and deputising when required.
Lead weekly team huddles and provide feedback to the Management Team on actions and outcomes.
Work with Senior Management to ensure effective handovers between shifts, delivering a consistent and seamless service.
Contribute to the development and implementation of robust departmental processes to maintain a high-quality service for internal and external customers.
Support Heads of Department in identifying areas for improvement and preparing performance reports as required.
Collaborate with Team Managers to ensure operatives are appropriately trained, coached, and supported to achieve agreed objectives and personal goals.
Provide support for ad hoc activities and seasonal projects as required.
Build and maintain strong relationships with field teams and key contacts within FM service providers to support the closure of outstanding actions.
Deliver accurate, concise daily reporting on work order resolution in line with agreed KPIs.
Promote and ensure behaviours across the team align with Arcus Values.
Manage people and performance to ensure customer availability, including rota management, annual leave, absence, and overtime in line with company policies.
Conduct regular one-to-one meetings and performance reviews with direct reports.
Celebrate success by recognising strengths and sharing best practice across the team.

Essential Experience & Knowledge

A minimum of 5 GCSEs at grade C/4 or above, including English and Maths.
Strong understanding of FM and support services contracts, including performance measurement and monitoring.
Knowledge of FM operations, including web-based systems, IT best practices, industry trends, and customer service principles.
Experience supervising teams within a call centre or customer service environment.
Proven experience working in a professional customer services setting.
Demonstrable evidence of influencing positive change within a call centre or customer service environment.

Desirable

Understanding and experience of the retail industry.

Skills & Competencies

Excellent verbal communication skills with a confident and professional telephone manner.
High levels of accuracy and precision in written communication.
IT literate, with experience using MS Office, particularly Word and Excel.
Strong administration and time management skills.
Ability to manage, motivate, and develop staff, including through periods of change.
Ability to delegate effectively, work under pressure, and meet tight deadlines.
Strong leadership skills, with the ability to inspire, motivate, and influence positive change.
Effective process and performance management capabilities.
Strong problem-solving and analytical skills to support sound decision-making.
Excellent relationship management skills, with a collaborative and team-focused approach.

VALUES & BEHAVIOURS

Driven, confident, and commercially aware, with a proactive, professional, and approachable ‘can‑do’ attitude.

When you join us you will receive:

Salary: up to £36,050 depending on experience
4% bonus, subject to achievement of targets
25 days annual leave + Bank Holidays.
Group personal pension scheme of matched contributions between 5% and 6%
Life Assurance
Funded Training Sponsorship Scheme
Discounts, vouchers, and financial aid programs

Don’t miss out on this great opportunity, apply today by clicking on the ‘apply’ button.

Quick apply

Refine Your Search

availability manager jobs in cirencester, gls

Helpdesk Team Manager

Shift Manager

Assistant to Housekeeping Manager

Head of Property

Kitchen Manager

Earthworks, Crushing & Screening Operations Manager

Resource Manager

Assistant Manager

General Manager

Lifeguard

HR Assistant

Duty Manager

Customer Experience Representative

Store Manager

Depot Manager

AVI/Pack Lead Technician

Freelance Operations Manager

Retail Butchery Manager

Duty Manager

Counselling Coordinator

I want to receive the latest job alerts for availability manager in cirencester, gls

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