Senior partner success advisor Work, Jobs in Cirencester, Gls (with Salaries)

Senior Partner Success Advisor
Onecom —Gloucester
- Monday to Friday
- CRM software
- Customer service
- IT
- Employee discount
Quick apply
Private Client Consultancy Manager
St. James's Place —Cirencester
- Sales
- IT
- Leadership
- Annual leave
1d
Private Client Corporate Consultancy Lead
St. James's Place —Cirencester
- Sales
- IT
- Communication skills
- Annual leave
- Employee discount
1d
Corporate Tax Senior Manager
Azets —Gloucester
- Full-time
- IT
- Tax experience
Quick apply
Showroom Sales Manager
Bathroom Showroom —Gloucester
- Full-time
- Sales
- CAD
- Annual leave
- Employee assistance programme

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Senior Partner Success Advisor

Onecom -
Gloucester

Quick apply

Job details

Benefits

Company pension
Discounted gym membership
Company events
Employee discount

Qualifications

CRM software
Customer service
Telecommunication
IT

Full job description

Location: Brockworth, Gloucestershire (on-site)

Salary: Competitive

Hours: Monday - Friday 9:00-5:30

About the role:

As a Senior Partner Support Advisor, you’ll be the go‑to expert for our partners, providing exceptional support, resolving complex queries, and ensuring every interaction strengthens our relationships. Reporting to our Partner Support Manager, you’ll play a key role in keeping operations running smoothly, collaborating across teams, and helping shape best‑practice processes that elevate the partner experience. If you enjoy solving problems, sharing knowledge, and delivering service that genuinely makes a difference, this role offers the perfect opportunity to shine.

Key Responsibilities:

Answer and respond to partners and end users via telephone or email
Serve as an escalation point for partner support issues
Collaborate with internal teams (Sales, Technical, Operations) to resolve partner challenges and improve processes.
Mentor and coach junior support advisors, sharing best practices and supporting their development.
Support onboarding and training initiatives for new partners and internal team members.
Contribute to knowledge base content and ensure resources are up-to-date and relevant.
Maintain accurate documentation of partner interactions and resolutions in CRM systems.
Demonstrate a positive attitude, inspiring confidence and collaboration within the team.

What makes you a great fit:

This role would ideally suit someone with a background in Customer Service or Client Success.

Key experience that will set you up for success:

Proven experience in within telecom, IT, or related industries with some knowledge of telecom products, connectivity solutions,
An understanding/awareness of supplier interface portals and CRM systems
Deliver a simply brilliant customer experience
Ability to support colleagues, sharing knowledge
Calm, detail‑driven problem‑solving mindset, even under pressure.
A personable, confident, and adaptable approach that supports strong teamwork and partner relationships.

Perks for our People:

Holidays: 25 days + bank holidays and buy/sell options
Other Leave: Birthday day off, 12 paid hours for flexible use, Volunteer day
Lifestyle: 9% combined pension contribution and 4x salary life assurance
Rewards: Quarterly and annual employee awards, discounts on tech
Socials: All-expenses-paid company events
Development: In-House Training Academy
Wellbeing: 24/7 access to mental health support, Calm App, discounted gym membership, free breakfast & fresh fruit, eye-care vouchers, financial wellbeing support

Who we are:

Onecom is an award-winning provider of Communication Technology, trusted by UK organisations to deliver Simply Brilliant Customer Experiences.

ED&I:

We are committed to equity, diversity, and inclusion, and we encourage candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and help inform our future initiatives.

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senior partner success advisor jobs in cirencester, gls

Senior Partner Success Advisor

Private Client Consultancy Manager

Private Client Corporate Consultancy Lead

Corporate Tax Senior Manager

Showroom Sales Manager

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