Service delivery manager Work, Jobs in City Of Edinburgh (with Salaries)

Service Delivery Manager
Clearwater Analytics, Ltd. —Edinburgh
- Writing skills
- Business development
- Bachelor's degree
Quick apply
7h
Customer Service & Fulfilment Manager
Walker Slater —Loanhead
- £33,000 - £38,000 a year
- Full-time
- Management
- English
- Supervising experience
Quick apply
10d
Assistant Facilities Manager
Sodexo —Edinburgh
- £35,000 a year
- Full-time
- Team management
- Training & development
- Communication skills
- Employee assistance programme
Quick apply
12d
Service Manager - Managed Services
Mercury Hampton Ltd —Edinburgh
- £45,000 - £60,000 a year
- Full-time
- Customer service
- Continuous improvement
- Team management
- Annual leave
Quick apply
255149 (MG) Assistant Logistics Manager
NHS Scotland —Edinburgh
- £31,537 - £34,303 a year
- Weekend availability
12d
255615 (LF) Site Services Manager
NHS Scotland —Livingston
- £52,845 - £61,466 a year
- Call to connect
7d
Warehouse Supervisor
hireful clients —Edinburgh
- £45,000 - £50,000 a year
- Overtime
- Supervising experience
- Continuous improvement
- Team management
Quick apply
Operations Co-ordinator
Unite Students —Edinburgh
- £33,500 a year
- CRM software
- Hospitality
- Annual leave
- Employee assistance programme
Trainee 7.5T Delivery & Installation Driver
The Sofa Delivery Company —Edinburgh
- £28,082 - £32,723 a year
- Customer service
- Communication skills
- School
Quick apply
Operations Manager
BidvestNoonan —Musselburgh
- £38,000 a year
- Full-time
- English
- Quality control
- Travel
Quick apply
5d
Customer Account Manager
Veolia Water Outsourcing Limited —Dunfermline
- £55,000 a year
- Analysis skills
- Team management
- Contracts
Quick apply
4d
Commercial Administrator
OCS Group —Loanhead
- Remote
- Organisational skills
- Contracts
- SharePoint
Quick apply
12d
Deputy Manager
St Philips Care Caledonia Ltd —Lasswade
- Management
- Organisational skills
- Time management
- Paid training
- Annual leave
Patient Care Advisor (Receptionist)
Leith Links Medical Group —Edinburgh
- Full-time
- Computer literacy
- GP surgery experience
- Microsoft Office
Quick apply
10h
Business Change Manager
SSE —Edinburgh
- £51,600 - £77,400 a year
- Full-time
- Continuous improvement
- Communication skills
- Employee discount
3d
Customer Delivery Driver - Dalkeith Hardengreen
Tesco UK —Dalkeith
- £14.18 - £15.45 an hour
- Full-time
- Customer service
- Employee discount
4d
Office Manager
Red Wolf Electrical —Edinburgh
- £14.00 - £16.50 an hour
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Customer service
- Flexitime
- Work from home
Quick apply
4d
Property Manager
Blackwood Homes and Care —Edinburgh
- £56,148 - £60,702 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Continuous improvement
- Employee assistance programme
- Sick pay
3d
Operations Manager
Raeburn Training —Kirkcaldy
- £35,000 - £48,000 a year
- Full-time
- Continuous improvement
- Human resources
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
4d
Operations Manager – Leakage Framework
Hydrosave UK Ltd —Edinburgh
- Up to £52,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Continuous improvement
- Employee assistance programme
- Employee discount

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Service Delivery Manager

Clearwater Analytics, Ltd. -
Edinburgh

Quick apply

Job details

7 hours ago

Qualifications

Sales support
Stakeholder collaboration
Client engagement
Stakeholder liaison
Writing skills
Mentoring junior staff
Project coordination
Microsoft Office Suite
Business development
Quality assurance
Bachelor's degree
Accounting
Mentoring
Organisational skills
Relationship management
Operational strategy development
Computer skills
Customer support
Financial services
Customer interaction
Networking
Accounting
Communication skills

Full job description

Job Summary:

A career as a Service Delivery Manager will provide you with the opportunity to establish and maintain strong relationships with some of the largest insurers, asset managers, corporations and/or government entities as you manage daily client engagement, reporting, and operational performance. You will be critical to our client retention while utilizing your financial services and strong relationship management background. If you enjoy engaging with both internal and external stakeholders, are energized by working within a high performing team and find value in solving problems for others, you will thrive in this role.

Responsibilities:

Plan and oversees the fulfillment of accurate daily/monthly/quarterly/annual reporting support and service for clients.
Manages Client Engagement Model & client health reporting.
Ensures quality servicing and operational performance within the parameters of delivery standards (standard operating procedures).
Ensures client engagement from the daily user to the decision-maker level of the client.
Manages delivery metrics.
Provides guidance and mentorship to analysts.
Providing training to clients.
Coordinates and is involved in resolution of daily client inquiries and projects.
Develop client relationships and expands network at those organizations, understanding client business and product needs.
Strategic planning of service delivery to drive usage and proactive in service and support to reduce client downtime and support costs.
Collaborate with sales and support groups to demonstrate the value of support offered to clients and identify business opportunities for expanded support.
Maintain knowledge of product enhancements and the changing investments accounting industry.
Helps aggregate client feedback and provides guidance to improve operationally and expand the product offering.

Required Skills:

Working knowledge of financial services and investment accounting.
Working knowledge of structured products, derivatives, fixed-income securities, etc. preferred.
Self-starter proactively seeks out solutions and expertise.
Able to execute in a fast paced and sometimes ambiguous environment.
Strong computer skills, including proficiency in Microsoft Office.
Excellent attention to detail and strong documentation skills.
Outstanding verbal and written communication skills.
Strong organizational and interpersonal skills.
Exceptional problem-solving abilities.

Education and Experience:

Bachelor's degree in accounting or similar field or relevant experience in Investment. Management, Insurance, FinTech, Investment Accounting, Financial Services, or Investment Operations.
5+ Years of experience.

Quick apply

Refine Your Search

service delivery manager jobs in city of edinburgh

Service Delivery Manager

Customer Service & Fulfilment Manager

Assistant Facilities Manager

Service Manager - Managed Services

255149 (MG) Assistant Logistics Manager

255615 (LF) Site Services Manager

Warehouse Supervisor

Operations Co-ordinator

Trainee 7.5T Delivery & Installation Driver

Operations Manager

Customer Account Manager

Commercial Administrator

Deputy Manager

Patient Care Advisor (Receptionist)

Business Change Manager

Customer Delivery Driver - Dalkeith Hardengreen

Office Manager

Property Manager

Operations Manager

Operations Manager – Leakage Framework

I want to receive the latest job alerts for service delivery manager in city of edinburgh

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