A little bit about Zip World
At Zip World our aim is to create extraordinary experiences for our visitors, and our team members. Whether you’re working as an instructor, behind check-in or at one of our restaurants, every day you will be helping to make the visitor experience at Zip World, one to remember.
Zip World is a customer-focused and engaging organisation. Zip World is organised by a group of genuine, adventurous, energetic individuals, all working together to be the best at what they do. When you work with us, it’s important that you have the right skills, knowledge, and experience but it's also vital that you have the right attitude too.
We are proud to be part of the B Corp family, which reflects our dedication to balancing profit with purpose. This status recognises our commitment to high social and environmental standards, transparency and accountability.
A little bit about our site in London
Zip World London is our first city-based site. The ArcelorMittal Orbit was opened by Zip World in February 2025 offering the world’s longest and tallest tunnel slide.
What will you be doing
As an Adventure Team Member you will be working on our world-class adventures, helping to create extraordinary experiences for our visitors. You will be kitting up, clipping on, delivering safety briefs and everything in between, all the while delivering extraordinary customer service.
What you’ll need
- A ‘customer first’ attitude, with drive and enthusiasm to achieve extraordinary visitor experiences
- Safety conscious, with a professional outlook
- Energetic and enthusiastic with the ability to work with other colleagues in a dynamic working environment
- Must like working outdoors and have a good head for heights
- To be able to commute – which may mean having your own transport as some of our sites are remote without public transport links.
If you have experienced working at height on zip lines, abseils, or high rope courses, this is a massive bonus!
What you’ll receive in return
Zip World is a fantastic place to work, and the benefits are as impressive as they are unique. Here are just a few:
- Comprehensive training and support to succeed in your role
- Company pension scheme
- Flexible working patterns
- Easy to use staff app to access rota’s, extra shifts and holiday requests
- Free employee assistance programme
- Mountain Equipment uniform
- Free and discounted access to all Zip World adventures
- Staff discounts at Zip World food & beverage outlets
- Branded clothing discounts Incentives and discretionary bonus payments
- Regular and fun social events throughout the year
If this sounds like your ideal job, and you would like to be part of something great, then we would love to hear from you.
Application Process
Interviews to be held – all successful applications will be invited to attend an interview.
Training and inductions – if you are successful, you will be invited to attend a company induction and training.
Please note this vacancy may close at any time once sufficient applications have been received.
Early submission of your application is therefore encouraged.
You must be available to work between 29th June and 6th September 2026.
For our candidate privacy policy, please refer to the following link: https://www.zipworld.co.uk/privacy-policy-candidate
Working at Zip World
Join our team and make an impact. A career at Zip World offers an exciting and dynamic work environment with opportunities for growth and adventure. Join a passionate team dedicated to unlocking adventure. At Zip World, we believe in creating exceptional experiences for our guests. We pride ourselves in going above and beyond, to ensure guests feel valued in every interaction with our team.
Pay: From £14.80 per hour
Benefits:
- Casual dress
- Company pension
- Employee discount
- Health & wellbeing programme
- Store discount
Ability to commute/relocate:
- London E20 2AD: reliably commute or plan to relocate before starting work (required)
Work Location: In person
