Claims manager Work, Jobs in Claremont, Sry (with Salaries)

Senior Assistance Coordinator
Healix International —Esher
- Full-time
- English
- Communication skills
- Annual leave
- Employee discount
Quick apply
2d
Project Manager - Insurance Claims - Flood and Fire
BELFOR UK Ltd —South West London
- £50,000 - £55,000 a year
- Full-time
- Customer service
- Organisational skills
- Leadership
- Employee assistance programme
- Life insurance
Quick apply
2d
Head of Claims
ClaimSorted —London
- £150,000 - £200,000 a year
- Full-time
- Hybrid work
- In-person
- Annual leave
Operations Manager
M Group —Esher
- Annual leave
- Employee assistance programme
9d
Property Manager
The London Property Hub Ltd —Hammersmith
- £30,000 - £35,000 a year
- Full-time
- Administrative experience
- Data entry
- In-person
- Work from home
Quick apply
9d
Hard FM Contract Manager
Rydon —Sidcup
- £55,000 - £60,000 a year
- Full-time
- Remote
- Maintenance
- Contracts
- Leadership
- Employee assistance programme
- Employee discount
Category Manager
Saputo Inc. —Weybridge
- Full-time
- Hybrid work
- Analysis skills
- In-person
- Free parking
- Work from home
5d
Senior Customer Success Manager
Insurity —London
- £48,000 - £88,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
- Annual leave
- Referral programme
Quick apply
Employee Relations Manager
Guy's and St Thomas' NHS Foundation Trust —London
- £58,133 - £65,261 a year
- Full-time
- Management
- Human resources
4d
Senior Brand Manager
Saputo Inc. —Weybridge
- Full-time
- Hybrid work
- Free parking
- Work from home
4d
KYC Team Lead
McArthurGlen UK Ltd —London
- £53,000 - £70,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- Communication skills
- Employee discount
Quick apply
Risk & Compliance Assurance Manager
Homeprotect —New Malden
- Hybrid work
- Analysis skills
- Machine learning
- Financial services
- Annual leave
- Employee assistance programme
Pet Insurance Claims Oversight Manager
Fortegra —London
- Analysis skills
- Travel
- Organisational skills
Quick apply
Claims Manager - Treaty
Munich Re —London
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Bachelor's degree
- Annual leave
5d
Risk Management Supervisor
UPS —Woking
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Project management
- Annual leave
- Work from home
4d
Data Governance Manager
Cover-More —Uxbridge
- £90,000 a year
- Full-time
- Continuous improvement
- Communication skills
- Employee assistance programme
Quick apply
Claims Manager
Ryan Specialty —London
- Full-time
- Remote
Claims Manager - Delegated Authority
Munich Re —London
- Full-time
- Hybrid work
- Analysis skills
- AI
- Communication skills
- Annual leave
12d
Customer Excellence Manager
Pinnacle Pet UK —London
- Up to £52,500 a year
- Full-time
- Continuous improvement
- IT
- In-person
- Work from home
Insurance Manager, International Programmes
Deliveroo —London
- Full-time
- Management
- Data analysis skills
- Contracts
- Annual leave

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Senior Assistance Coordinator

Healix International -
Esher

Quick apply

Job details

Full-time
2 days ago

Benefits

Casual dress
Cycle to work scheme
Annual leave
Company pension
Employee discount
Life insurance
Referral programme

Qualifications

English
Communication skills

Full job description

We are recruiting a Senior Assistance Coordinators to join our International Medical Assistance team based in Esher, UK.

Reporting to the Team Leader, the Senior Coordinator will be responsible for providing a proactive, professional and timely response to requests for travel and medical assistance by delivering cost effective and customer focused solutions.

The Senior Assistance Coordinator will be required to provide first line support to the team, act as a point of escalation and take ownership of escalated issues, notify the management team of any potential problems and deputise for the Team Leader in their absence.

Our ideal candidate will:

Have a minimum of 12 months experience working in an Assistance Coordinator or similar role is essential.
Have excellent written and verbal communication skills.
Have good geographical knowledge.
Have knowledge and experience of working within the travel insurance arena is an advantage.
Be positive and have a can-do approach to all tasks.
Work calmly under pressure.
Build positive relationships with their team, managers, clients and peers.
Be responsive and empathetic to the needs of others.

Additional foreign language skills are an advantage.

About The Role

Key activities/main duties:

Provide first line support and guidance to the team.
Deputise in the absence of the Team Leader and act as shift lead as required.
Handle all calls in a prompt, courteous and professional manner with empathy and customer focus.
Create case files capturing all relevant information accurately and provide a synopsis of each situation and deal with all administrative tasks through to full case closure.
Provide advice to customers and assist them through the insurance claim process.
Confirm insurance eligibility of each claimant and ensure all data is captured accurately.
Notify the client/claims handler/underwriter of all cases where applicable.
Ensure accurate reserves and costs are added to all case files.
Obtain information from 3rd parties in order to expedite the claims assessment process.
Communicate with all parties on a regular basis and monitor all aspects of the assistance to help facilitate case progression.
Allocate written correspondence to case files, escalating urgent or important correspondence to senior colleagues.

Required Criteria

Excellent written and verbal communication skills
Team work
Good geographical knowledge
Early, middle and late shifts, Monday to Sunday, including Bank Holidays
English language, both verbal and written, to a native standard
Ability to commute to the Esher office

Desired Criteria

Additional foreign languages
Experience of working within the travel insurance business

Skills Needed

About The Company

We offer UK employee healthcare benefits, and travel, medical and security assistance in every corner of the globe. Our purpose is to help people in difficult situations – whether that’s a cancer diagnosis, a need for medical assistance when they’re far from home, or being caught up in conflict or natural disaster. We talk to them, support them, and make sure they get the help they need. If necessary, we’ll pull them out and bring them home.

We’re co-ordinators and problem-solvers: experts at navigating the global health and security landscape. Our teams of doctors, nurses, travel and medical co-ordinators and security experts make sure that your people will be looked after, whatever happens supported by technology designed help individuals, not slot them into a predetermined solution.

We work with governments, broadcasters, NGOs, international corporations, major insurers and more. No two clients are the same: we adapt our services to their needs.

More importantly, we adapt to the practical and human needs of the individuals we protect. Most of us are on the front line; we keep our back office lean. We don’t use scripts, and we don’t time calls. We never lose sight of the fact that we’re dealing with real people.

Company Culture

Instead, we focus on ensuring our highly trained specialists have the space and time they need to be effective. We let them use their initiative to get the job done, because the situations they face often throw up unexpected challenges – and no protocol survives contact with the real world.

Our clients have thousands of employees and customers, at home and abroad, so they need a business big enough to handle any situation. But they chose Healix because they also need an organisation that’s personal enough to care.

Our people are driven to do things in the best way, not the way they have always been done. We work hard, and our efforts are rewarded with great development opportunities and a supportive team spirit.

We want to nurture this friendly and dynamic company culture so that we can continue to attract diverse talent with a breadth of knowledge and world-class skills. As a part of Healix, you can expect a range of excellent benefits and an environment where people really do care.

Company Benefits

Commitment to career development

We are committed to helping our people build and develop successful careers. Our employees are given direct responsibility and opportunity to develop and grow whilst working on challenging and worthwhile projects in a rewarding and supportive environment.

We invest in the continuous development of our team, offering on-going training and professional enhancement opportunities for those wishing to diversify or take additional responsibilities.

Health insurance, Vacation, Paid time off, Retirement plan and/or pension, Office perks, Employee development programs, Employee discounts, Gym membership or wellness programs, Opportunity to travel, Casual dress, Cycle to work, Free work laptop, Referral bonus, Open office, Competitive salary, Life insurance, Employee Assistance Scheme, Wellbeing Scheme, Social Opportunities, Progression opportunities

Salary

Not disclosed

Quick apply

Refine Your Search

claims manager jobs in claremont, sry

Senior Assistance Coordinator

Project Manager - Insurance Claims - Flood and Fire

Head of Claims

Operations Manager

Property Manager

Hard FM Contract Manager

Category Manager

Senior Customer Success Manager

Employee Relations Manager

Senior Brand Manager

KYC Team Lead

Risk & Compliance Assurance Manager

Pet Insurance Claims Oversight Manager

Claims Manager - Treaty

Risk Management Supervisor

Data Governance Manager

Claims Manager

Claims Manager - Delegated Authority

Customer Excellence Manager

Insurance Manager, International Programmes

I want to receive the latest job alerts for claims manager in claremont, sry

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