Head of customer service Work, Jobs in Claremont, Sry (with Salaries)

General Manager
Loungers —Woking
- £37,000 - £44,500 a year
- Overtime
- Hospitality
- Bar
- Management
- Employee discount
10d
Head of Customer Operations
Redress Digital Services Ltd —London
- £5,800 - £7,200 a month
- Full-time
- CRM software
- English
- In-person
- Free parking
Quick apply
6d
Head of Admissions
More House School —Farnham
- £42,000 - £48,000 a year
- Full-time
- Organisational skills
- In-person
- Leadership
Quick apply
4d
Head of Business
Sandown Mercedes-Benz of Epsom —Epsom
- Up to £120,000 a year
- Full-time
- Management
- Sales
- Bachelor's degree
- Store discount
- Health & wellbeing programme
Quick apply
4d
Head Of Customer Experience
Five Guys UK —London
- Up to £70,000 a year
- Hospitality
- Customer service
- Leadership
- Employee discount
Head of Customer Value
Hearst Media Services —London
- £67,500 - £72,500 a year
- Full-time
- Customer service
- Leadership
- Employee discount
9d
Head of Accounts Payable
Safetykleen —Brentford
- £50,000 - £60,000 a year
- Full-time
- Microsoft Excel
- ERP systems
- Microsoft Office
- Employee assistance programme
- Employee discount
Quick apply
12d
Head of Corporate Due Diligence
PaymentGenes —London
- £130,000 a year
- Leadership
- Communication skills
- Annual leave
- Employee discount
Head of Marketing
1st Formations —London
- £85,000 - £110,000 a year
- Full-time
- Hybrid work
Head of Enforcement
Hozah —Croydon
- From £50,000 a year
- Full-time
- Hybrid work
- Supervising experience
- In-person
- Work from home
Quick apply
9d
Head of Change
Guy's & St Thomas' Foundation —London
- £73,000 - £78,000 a year
- Hybrid work
- PMP
- Analysis skills
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
10d
Head of Delivery
Zaizi —Hammersmith
- £85,000 - £115,000 a year
- Hybrid work
- Military
- AWS
- Annual leave
- Work from home
Quick apply
Global Head of Marketing
Wave —London
- Up to £195,000 a year
- Remote
- English
- Travel
- Communication skills
Head of Operations
Sessions —London
- £65,000 - £75,000 a year
- Hybrid work
- Hospitality
- Management
- English
- Employee assistance programme
Quick apply
9d
Head of Customer Service (12 months contract)
Deltatre —London
- Weekend availability
- Customer service
- Travel
- IT
Quick apply
12d
Head of Customer Support
Aptitude Software —London
- Weekend availability
- Hybrid work
- Analysis skills
- Leadership
- Communication skills
Quick apply
4d
Head of Risk Control
The Travelers Companies, Inc. —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health & wellbeing programme
Head of Digital Product
Kaplan International —London
- £120,000 a year
- Full-time
- Salesforce
- English
- Product management
- Annual leave
- Employee discount
Quick apply
10d
Head of Marketing (HF1327013)
Flourish —London
- £70,000 a year
- Full-time
- Remote
- Azure
- Analysis skills
- Leadership
Quick apply
Head of Fraud and Risk
PaymentGenes —London
- £130,000 a year
- Analysis skills
- Presentation skills
- Mentoring
- Annual leave
- Employee discount

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head of customer service jobs near claremont, sry

General Manager

Loungers -
Woking

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Job details

Permanent | Full-time
£37,000 - £44,500 a year
10 days ago

Benefits

Employee discount

Qualifications

Hospitality
Management
Coffee experience
Restaurant experience

Full job description

We're hiring a full-time General Manager to lead Marciano Lounge, a local café bar. Part of Loungers, proudly named Casual Dining Group of the Year 2026. With competitive salary, plus bonus, paid overtime, and real progression opportunities, this is a great next step for an experienced hospitality general manager, or assistant general manager.

About the General Manager Role

Lounges are pretty special places, and what makes them so special is the brilliant people who run them.

As General Manager you'll lead your own Lounge. We're looking for a hands-on hospitality General Manager who loves building teams, delivering great hospitality, and running a business like it's their own. You'll be responsible for ensuring your lounge is the heart of the community and every customer leaves happy, It's the small things done brilliantly that make all the difference; from a perfectly made flat white to a little treat for our fluffy friends.

We're a growing hospitality brand across England and Wales with over 300 sites already and quickly growing. How far you go is really up to you.

What’s in it For You?

Competitive base salary + bonus + overtime
Permanent full-time role; 48-hour contract (40-hour contract option available)
Overtime pay for every hour worked
Achievable bonus scheme, paid twice a year
Tips shared equally across the team, based on hours worked
Free meal on every shift no matter the length
Christmas and Boxing Day off
Genuine career development with our in-house training courses and ‘Future Ops’ development programmes
50% discount on food and drinks from day one. Including alcohol across all our brands (Lounge, Cosy Club, & Brightside) from day one
No uniform policy
The most talked-about staff party in hospitality — Loungefest!
Long service awards – Vouchers/Extra money
Early access to your pay with Stream
Emotional and practical support via the Licensed Trade Charity

What You’ll do

Take full ownership of Marciano Lounge - leading a variety of shifts, making sure the right people are in the right place and standards never slip
Build, recruit and develop a strong team, with clear development plans for your team members so people know how to grow with you
Work shoulder-to-shoulder with your Head Chef to stay across everything from food quality and wait times to stock, NSF standards and cross-team training
Know your numbers inside out — GP, labour, NPS, stock counts and use them to make smart decisions and drive continuous improvement
Lead weekly HOD meetings, keeping everyone aligned, motivated and pulling in the same direction across all 14 shifts
Put Marciano Lounge at the heart of the local community — through an active social media presence, community events, and building genuine relationships with your regulars and neighbours
Schedule fair rotas at least two weeks in advance and take the lead on all shift reporting, including performance, customer issues and safety

What You’ll Bring

A natural people leader — you build loyal, motivated teams by understanding what makes people tick. You create a one-team culture between front of house and kitchen, where people back each other and do their best work.
Community-minded — you see your Lounge as part of the local area and build genuine relationships with guests, neighbours and the wider community.
Hands on Leader — you lead from the floor, coach in the moment, and spot the details that make a difference. You help people grow, with clear development and real progression.
Commercially minded — you’re confident with GP, labour, stock and KPIs, and use them to make smart decisions without losing sight of the customer. You treat your Lounge like it’s your own and understand how it fits into the bigger brand.
Experienced and adaptable — you’ll have management experience in restaurants, bars, cafés or coffee shops, whether as a General Manager, Bar Manager, Assistant Manager, Deputy Manager or Restaurant Manager. You’re comfortable recruiting, training and developing teams, and you’re as happy running a shift as you are reviewing performance.

Ready to Apply?

We want to work with kind people so if you want to work hard, have fun and be part of the Loungers ride, we'd love to have you. Click the link to apply and we look forward to chatting with you! Want to find out more? Check out our socials at @TheLounges

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head of customer service jobs in claremont, sry

General Manager

Head of Customer Operations

Head of Admissions

Head of Business

Head Of Customer Experience

Head of Customer Value

Head of Accounts Payable

Head of Corporate Due Diligence

Head of Marketing

Head of Enforcement

Head of Change

Head of Delivery

Global Head of Marketing

Head of Operations

Head of Customer Service (12 months contract)

Head of Customer Support

Head of Risk Control

Head of Digital Product

Head of Marketing (HF1327013)

Head of Fraud and Risk

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