Support staff Work, Jobs in Claverdon, War (with Salaries)

Sales & Reservations Assistant
Johnsons Coaches —Henley in Arden
- £13.39 an hour
- Full-time
- Microsoft Word
- Computer literacy
- Hotel
Quick apply
1d
Multi-Department Operations Assistant
Ashorne Hill Management College —Leamington Spa
- £13.05 an hour
- Weekend availability
- Bar
- Computer literacy
- Food service experience
- Free parking
- Health & wellbeing programme
Quick apply
Front of House Staff 20-30hrspw
Red lion —Warwick
- £10 - £13 an hour
- Part-time
- Cleaning
- In-person
- Cash handling
Quick apply
10d
Store Colleague - Part Time
GOOUTDOORS —Coventry
- £12.81 an hour
- Part-time
- Communication skills
- Employee discount
Quick apply
1d
HR Assistant
DCA —Warwick
- Overtime
- Microsoft Office
- Administrative experience
- Organisational skills
Team Member
NEXT —Redditch
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
11d
Hospitality Team Member
YHA England & Wales —Stratford-upon-Avon
- £12.71 an hour
- Guest services
- Employee assistance programme
- Employee discount
Wellbeing & Emotional Support Practitioner
ONSIDE Independent Advocacy —Evesham
- £25,500 - £28,000 a year
- Experience working with children
- Employee assistance programme
- Sick pay
Sales Assistant
Footasylum —Birmingham
- £8.00 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
12d
Children's Residential Support Worker
First Steps Care —Redditch
- £31,110 - £33,430 a year
- Overtime
- Experience working with children
- In-person
- Leadership
Quick apply
14d
Domestic Abuse Helpline Advisor
Trident Reach —Birmingham
- £20,982 a year
- Temporary
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Bookings Coordinator
WORD360 Language Services —Birmingham
- £27,000 - £29,000 a year
- Communication skills
- Negotiation
- Annual leave
- Flexible schedule
Family Services Contact Centre Agent 2
Ministry of Justice —Birmingham
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
1d
Short-term Temporary Team Member
NEXT —Stratford-upon-Avon
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
4d
Service Support Centre Assistant
Bandai Namco Amusement Europe Ltd. —Warwick
- Full-time
- Computer literacy
- Data entry
- Employee assistance programme
- Employee discount
Quick apply
HR Assistant
DCA Design International Limited —Warwick
- Overtime
- Microsoft Office
- Administrative experience
- Organisational skills
Office Admin Assistant
Eversleigh Nursing Home —Leamington Spa
- £12.71 an hour
- Part-time
- Data entry
- Organisational skills
- Front desk
Quick apply
Bank Support Workers
Individual Care Services —Stratford-upon-Avon
- £14 an hour
- Experience working with individuals with disabilities
- English
- In-person
Quick apply
5d
Support Worker (Supported Living)
Individual Care Services —Studley
- £13.50 - £14.00 an hour
- Overtime
- Experience working with individuals with disabilities
- English
- In-person
- Annual leave
- Referral programme
Quick apply
5d
Administrator - Property & Facilities
Listers —Solihull
- Up to £29,000 a year
- Part-time
- Administrative experience
- Organisational skills
- IT
- Employee discount
- Life insurance

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Sales & Reservations Assistant

Johnsons Coaches
Henley in Arden

Quick apply

Job details

Permanent | Full-time
£13.39 an hour
1 day ago

Benefits

On-site parking

Qualifications

Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
Leisure travel sales
Computer literacy
Data entry
Accommodation booking
Organisational skills
Customer support
Customer interaction
Sales and customer service experience

Full job description

About Johnsons: Johnsons is committed to providing customers with a wide range of high-quality, friendly travel services through an efficient, well-trained and highly motivated team.

Role Overview: We are looking for a friendly, organised and customer-focused Sales & Reservations Assistant to join our busy Sales & Reservations Team. Reporting to the Sales & Reservations Manager, you will be one of the first points of contact for customers enquiring about holidays and day trips, whether in person, by telephone, by post or by email. This is a varied and rewarding role for someone who enjoys helping customers, working accurately and contributing to a successful team.

Key Responsibilities:

Customer Service and Sales

Answer incoming calls professionally, respond to customer enquiries and transfer calls to the appropriate department when required.
Welcome and assist customers visiting the office, providing helpful information on holidays, day trips and related services.
Support customers and travel agents with holiday and day trip bookings from initial enquiry through to confirmation.
Offer suitable alternative tours, dates or options when a customer’s first choice is unavailable.
Contribute to team sales targets by delivering excellent service and identifying opportunities to meet customer needs.

Bookings, Payments and Administration

Process bookings accurately using the company’s reservation systems, ensuring all customer and booking details are recorded correctly.
Prepare and issue confirmations, invoices and relevant customer documentation.
Process payments, including card, cheque, cash and gift voucher payments, and record information accurately for the Accounts Department.
Monitor outstanding balances, follow up overdue payments and deposits politely and professionally.
Deal with bookings and payments received by post and ensure all correspondence is handled promptly.

Availability, Cancellations and Supplier Liaison

Check availability and maintain accurate reservation information.
Liaise with hotels to request additional rooms, confirm facilities and support customer requirements.
Manage reservation lists following cancellations and contact customers where suitable places become available.
Handle day trip and holiday cancellations in line with company procedures, including charges, forms and customer correspondence.
Pass any confirmed holiday changes, amendments or cancellations to the Sales & Reservations Manager for action where required.

General Office Support

- Send brochures by post when requested and update customer mailing information accurately.

- Carry out general office administration, including filing, photocopying, monitoring messages and managing daily post.

- Maintain supplies of hotel brochures and office materials.

- Maintain customer medical forms and liaise with the insurance company where required.

- Support promotional days, evenings and familiarisation visits when requested.

- Take part in relevant training and development to support your success in the role.

- Carry out other reasonable administrative duties as required.

This list is not exhaustive, and you may occasionally be asked to carry out other reasonable duties in line with the needs of the business.

Hours of Work: Full-time position, Monday to Friday, 09:00 to 17:00, with a half-hour lunch break on a rota basis with other team members.

About You:

We are looking for someone who enjoys working with people, takes pride in providing excellent customer service and is comfortable working in a busy office environment. You will be organised, accurate and confident dealing with customers by telephone, email and face to face.

Key Skills and Experience:

- A strong customer focus and commitment to delivering excellent service.

- A friendly, professional manner and confidence when speaking with customers.

- Excellent attention to detail and the ability to process information accurately.

- Good organisational skills, with the ability to prioritise tasks and manage a varied workload.

- A positive team approach, with flexibility and a willingness to learn.

- Computer literacy, including Microsoft Word and Outlook, with the ability to learn industry-specific software packages.

- Previous experience in customer service, sales, reservations or travel would be advantageous, but is not essential.

Why Join Us?

Johnsons is proud of its excellent reputation, built over many years through high standards of customer care, staff training, employee wellbeing and the quality of its services. This role plays an important part in maintaining and enhancing those standards by ensuring every customer receives friendly, efficient and professional support.

If you are enthusiastic, reliable and enjoy helping customers find the right travel experience, we would be pleased to hear from you.

We reserve the right to close this vacancy early should we receive a sufficient number of suitable applications. Therefore, if you are interested, please submit your application as early as possible.

Pay: £13.39 per hour

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

support staff jobs in claverdon, war

Sales & Reservations Assistant

Multi-Department Operations Assistant

Front of House Staff 20-30hrspw

Store Colleague - Part Time

HR Assistant

Team Member

Hospitality Team Member

Wellbeing & Emotional Support Practitioner

Sales Assistant

Children's Residential Support Worker

Domestic Abuse Helpline Advisor

Bookings Coordinator

Family Services Contact Centre Agent 2

Short-term Temporary Team Member

Service Support Centre Assistant

HR Assistant

Office Admin Assistant

Bank Support Workers

Support Worker (Supported Living)

Administrator - Property & Facilities

I want to receive the latest job alerts for support staff in claverdon, war

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