quality specialist Work, Jobs in clavering, ess (with Salaries)

Prescription Services Advisor
Independence Products Ltd —Stansted
- £27,500 a year
- Full-time
- Customer service
- Computer literacy
- GP surgery experience
Quick apply
3d
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Laboratory Operations Assistant
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Nouvita —Hatfield
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Quick apply
7d
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Mettler-Toledo Safeline X-Ray Limited —Royston
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10d
Part Time Brand Specialist, John Lewis Cambridge
Tommy Hilfiger —Cambridge
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Pathway Supervisor - Outpatients
East and North Hertfordshire Teaching NHS Trust —Stevenage
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1d
Cancer MDT Coordinator
Mid and South Essex NHS Foundation Trust —Chelmsford
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East of England Community Health and Care NHS Trust (Cambridgeshire) —Luton
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3d

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Prescription Services Advisor

Independence Products Ltd
Stansted

Quick apply

Job details

Full-time
£27,500 a year
3 days ago

Benefits

Company pension
Company events
Private medical insurance

Qualifications

Customer service
Computer literacy
GP surgery experience
Microsoft Office
Patient care
Business

Full job description

Prescription Services Advisor

Salary: £27,500 per annum

Location: Stansted (on site)

About Independence Products

Independence Products Ltd (IPL) is a UK-based medical device company dedicated to improving the quality of life for patients living with chronic conditions. Since 2006, we’ve developed innovative, high-quality solutions for stoma and dialysis care, helping patients maintain independence in their everyday lives.

Working closely with healthcare professionals, we design and manufacture specialist prescription products that meet the highest standards of safety, quality, and clinical effectiveness. With a growing UK team and expanding international reach, IPL is committed to delivering meaningful solutions that make a real difference to patients and the healthcare community.

We are a mission-driven organisation guided by compassion, integrity, teamwork, and a shared sense of purpose. At IPL, our work is built on three pillars, quality, patient focus, and innovation, ensuring every solution we create enhances independence and improves lives.

Join us, and be part of a team where your contribution truly makes a difference to patients, healthcare professionals, and the wider community.

Our business is expanding, and we are looking for an enthusiastic Prescription Service Advisor to join our busy team.

This role will be a full time position, 37.5 hours a week - Monday to Friday, 9am to 5pm.

Key Responsibilities

Prescription Processing

Responsible for downloading electronic prescriptions from the NHS Spine in a timely manner.
Dispensing electronic prescriptions, ensuring the prescriptions are fully examined for accuracy and endorsed appropriately.
Liaising with the customer regarding receipt of prescription and providing expected delivery times.
Building meaningful working relationships with GP surgeries and other relevant parties regarding prescriptions, including prescription requests, incorrect prescriptions, urgent orders and prescriptions that are not received.
Minimising the amount of orders that are written off, due to non-receipt of prescriptions
Prepare prescriptions for payment via the electronic prescription service, completing the required administration accurately.
Keep a fully traceable record of prescriptions received.

Inbound Customer Contact

To answer customer telephone calls promptly and professionally.
To maintain excellent product knowledge and to answer all enquiries regarding products.
To resolve any customer queries regarding delivery.

Outbound Customer Contact

To contact customers as and where required to ensure orders are confirmed and placed as needed.

Other Duties

To attend relevant training courses, keeping knowledge of the business, products and processes up to date
To always maintain a professional image of the company, demonstrating a can-do approach to both customers and colleagues.
To adhere to current legislation relating to Data Protection & Security.
To be responsible for your own health and safety and that of your colleagues, in accordance with the company’s’ Health and Safety policy.
To undertake other duties as may be reasonably required.

Skills & Qualifications:

Essential

Previous experience working as a Customer Service Advisor
Computer literate with sound Microsoft Office skills
Friendly personality with a “can-do” attitude
The ability to work as part of a small team with limited direct supervision.
The ability to handle queries professionally and efficiently with sensitivity
The ability to deliver a high-quality service
Conscientious and able to act proactively

Desirable

Previous experience in the healthcare sector
Previous experience working in a Pharmacy or GP surgery
Previous experience using Optum (previously known as Emis)
Previous experience of working with the NHS Spine

Why Join Us?

We offer a rewarding benefits package including:

Competitive salary with bonus opportunity
25 days holiday plus bank holidays
Private medical insurance
Life assurance and critical illness protection
Company pension scheme
Enhanced family-friendly policies
Regular team events and company engagement activities
Supportive and collaborative working environment
Opportunities for development and career progression

We’re a growing company with ambitious plans, and we’re looking for talented people to grow with us.

Job Type: Full-time

Pay: £27,500.00 per year

Benefits:

Company events
Company pension

Ability to commute/relocate:

Stansted, Essex: reliably commute or plan to relocate before starting work (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

quality specialist jobs in clavering, ess

Prescription Services Advisor

Process Specialist

CfD Qualified Sessional Counsellor - Talking Therapies Service (Remote or Hybrid)

Compliance Officer

Associate Dentist

Head of Quality

Pharma Quality Specialist Consultant

Join The Team

Research Governance Coordinator

VacancyTitle: Join The Team

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Community Phlebotomist

I want to receive the latest job alerts for quality specialist in clavering, ess

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