Customer support & client services managers Work, Jobs in Claxton, Nfk (with Salaries)

Customer Service Supervisor
Designer Contracts —Norwich
- £30,000 a year
- Full-time
- Customer service
- Computer literacy
- Leadership
- Free parking
- Employee discount
Sales & Customer Supervisor
Specialist Toughened Glass Ltd —Rackheath
- Up to £42,000 a year
- Full-time
- Sales
- Customer service
- Supervising experience
- Free parking
- Health & wellbeing programme
Quick apply
7d
Customer Service Manager - Rackheath
Angling Direct —Rackheath
- From £39,500 a year
- Customer service
- Leadership
Quick apply
12d
Contact Centre Team Manager - Customer Service
Careline365 —Norwich
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Analysis skills
- Free parking
- Employee assistance programme
7d

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customer support & client services managers jobs near claxton, nfk

Customer Service Supervisor

Designer Contracts -
Norwich

Apply Now

Job details

Full-time
£30,000 a year

Benefits

Free parking
Additional leave
Company pension
Employee discount
Life insurance
On-site parking

Qualifications

Customer service
Computer literacy
Leadership
Communication skills
Time management

Full job description

Designer Contracts is the UK’s largest flooring contractor operating across 13 regional facilities. As well as floor covering, the company provides curtains and blinds, furniture and lighting.

We have been supplying and installing across the nation since 1992 and now employ over 300 staff members with an annual turnover in excess of £40 million. Our valued staff are our key asset.

Our continuous success is based on having a loyal, motivated and welcoming team of people with a drive to succeed.

Due to our continued growth we have an exciting opportunity for a Customer Service Supervisor to join our friendly team based in Norwich.

Salary - £30,000 plus bonus

Type – Permanent, Full Time – Monday to Friday

Do you have:

Excellent communication and interpersonal skills?

An ability required to prioritise, multi-task, and manage your time effectively?

Excellent organisation skills?

If so then we would like to hear from you!

The ideal candidate must be driven and have a genuine passion for providing a professional customer service experience. We are looking for an organised, confident and friendly individual who can be an inspirational manager.

This role will include the day to day management of the team as well as handling all escalated enquiries.

Other key areas of responsibilities include:

Evaluating and reacting to all customer service issues in line with the Company policy
Ensuring effective communication across the business and our customers
Monitoring and managing the performance of staff
Ensuring that the team always give excellent service
Ensuring effective communication across the business and our customers
Ensuring that the team is fully compliant with Company procedures
Coaching, developing, motivating and training staff
Recruiting when required
Demonstrating excellent leadership skills and time management skills

Key Requirements:

Articulate, friendly, computer-literate and an excellent communicator
Strong team player
Previous experience is advantageous but not essential

Our generous benefits package includes:

Extensive training programs for ongoing learning and development
Competitive Bonus
32 days holiday including 8 bank holidays
Additional days leave for long service
Health care plan provided by Westfield Health
Life Insurance
Contributory Pension scheme
Free on-site parking
All inclusive and paid for team building days out
A generous employee discount

Designer Contracts is an equal opportunities employer.

Across the UK we have been installing all types of flooring for many years. We are a progressive, customer service focussed company that goes beyond an extensive product range of floorcoverings and includes:

Curtains & Blinds
Furniture & Lighting

We are a national company with a unique network of 13 regional centres. Since 1992 we have enjoyed considerable growth, allowing us to build considerable financial resources, a robust operational structure, fantastic buying power and an experienced workforce of 300 employees. This gives us great stability and it means you can trust us to meet all your needs; now and in the future.

Telephone: 01246 854577

Email: [email protected]

Apply Now

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customer support & client services managers jobs in claxton, nfk

Customer Service Supervisor

Sales & Customer Supervisor

Customer Service Manager - Rackheath

Contact Centre Team Manager - Customer Service

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