Company Description
At Frasers Group we’re rethinking retail. Through digital innovation and unique customer experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers providing flexible and convenient ways to pay across our collection of established brands, including Studio, Sports Direct, FLANNELS, USC, Frasers, and GAME
Frasers Group Financial Services is the next chapter of elevation for the Frasers Group.
We fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled.
Why join us?
Our purpose – we are elevating the lives of the many with access to the world’s best brands and experiences
Frasers Group Financial Services is committed to delivering a positive colleague experience and to be able to make the most of it you need to immerse yourself into delivering on our principles:
Think without limits - Think fast, think fearlessly, and take the team with you
Own it and back yourself - Own the basics, own your role and own the results
Be relevant - Relevant to our people, our partners and the planet
Job Description
As a Fraud & Financial Crime Analyst, you will use data to identify, monitor and explain fraud and financial crime risks across the customer lifecycle. You will extract and analyse data (primarily using SQL), identify trends and weaknesses in controls, and communicate meaningful insight through clear reporting, commentary and presentations.
This role is suited to candidates with strong analytical capability who enjoy turning complex data into business‑ready insight and recommendations.
You'll be responsible for:
Extracting data using SQL and other analytical tools to support regular MI, deep‑dive analysis and ad‑hoc insight requests.
Analysing fraud and financial crime data to identify trends, patterns, anomalies and emerging risks across the customer lifecycle.
Translating analysis into clear, meaningful insight and commentary, explaining what is happening, why it matters and what actions are recommended.
Producing high‑quality MI, KPIs and KRIs with robust narrative suitable for senior stakeholders and governance forums.
Presenting findings and recommendations to technical and non‑technical stakeholders, ensuring insight is clearly understood.
Responding to ad‑hoc data and insight requests, clearly articulating assumptions, limitations and conclusions.
Working collaboratively with Fraud Operations, Credit Risk, Data, Compliance and Customer Journey teams to ensure insight leads to action.
Maintaining accurate documentation to support governance, audits and regulatory reviews.
Taking ownership of defined analytical areas and proactively identifying opportunities to improve controls, insight and reporting quality.
Qualifications
Essential
Demonstrable experience extracting and analysing data using SQL.
Strong analytical capability with experience identifying trends, patterns and insights from large datasets.
Experience working in fraud, financial crime, risk, analytics or a regulated environment.
Ability to convert analysis into clear written commentary and recommendations.
Strong communication skills with confidence engaging senior and cross‑functional stakeholders.
Desirable
Experience with Excel, Power BI or similar visualisation tools.
Knowledge of fraud and financial crime typologies and controls.
Experience producing MI for governance, risk committees or senior leadership.
Additional Information
As FGFS is within a regulated environment any offer is subject to satisfactory background checks including criminal record check, credit check, and employment references.
Along with your benefits package we also offer a wide range of perks for our colleagues:
Frasers Champion- Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have lived the Frasers Group values.
Retail Reconnect – In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, head office employees will gain insights by spending one to two days in one of our stores or the warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work.
Fearless 1200 – Fearless 1200 is our way of recognising our growth. It’s bold, ambitious, and designed to reward colleagues across the business for living our values and delivering impact. Fearless 1200 links how we perform to how we're rewarded – check out the video link to find out more - https://www.youtube.com/watch?v=O0qmvJofMew
Employee Welfare
Frasers Fit – Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free.
Retail Trust – We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support.
What’s next?
Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter - this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate one or two further interview stages with the Hiring Manager/wider team which will be more technically focussed and could include a presentation/task so we can see your skills in action.
