Customer experience advisor Work, Jobs in Clayton Le Moors, Lan (with Salaries)

Customer Success Management Associate
Moody's —Salford
- Presentation skills
- Bachelor's degree
- Travel
Customer Service Advisor
Bensons for Beds —Burnley
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
18h
Recruitment & Onboarding Advisor
James Hall & Co Ltd —Preston
- £29,035.24 a year
- Full-time
- Communication skills
- Time management
- Free parking
- Annual leave
Quick apply
Dutch Speaking Customer Service Advisor
Taskmaster Resources LTD —Burnley
- £28,500 - £29,000 a year
- Full-time
- Hybrid work
- In-person
Quick apply
4d
Customer Service Advisor
Pendle Village —Burnley
- From £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
19h
Customer Banking Agent
Capita —Preston
- £27,032 - £30,032 a year
- Full-time
- Hybrid work
- Computer literacy
- Organisational skills
- Financial services
- Annual leave
- Work from home
12d
Trainee Debt Advisor/Financial Services Advisor
Angel Advance —Warrington
- From £25,000 a year
- Overtime
- Hybrid work
- Customer service
- Data entry
- Financial services
- Free parking
- Store discount
Quick apply
Inbound Sales Advisor
Plumbworld (Online Home Retail Ltd.) —Nelson
- £29,000 a year
- Full-time
- Sales
- Customer service
- In-person
- Free parking
- Annual leave
Quick apply
11d
Experienced Debt Advisors - IVA and/or Corporate Insolvency
Guardian Group of Companies —Chorley
- £30,000 - £50,000 a year
- Full-time
- Financial services
- In-person
- Time management
- Free parking
Quick apply
12d
Resident Experience Advisor
Prime Student Living —Manchester
- £26,400 a year
- Weekend availability
- Hospitality
- Customer service
- Microsoft Office
Quick apply
6d
Retail Advisor - Vodafone Barrow 18hrs per week
SIM Communications Limited —Barrow
- £13.80 an hour
- Part-time
- Management
- In-person
- Leadership
- Employee discount
Quick apply
Customer Advisor (Airport)
Boots —Manchester
- £16 an hour
- Weekend availability
- Customer service
- IT
- In-person
- Employee assistance programme
- Employee discount
12d
Collections Agent - no evenings/weekends!
Capita —Preston
- £25,155 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Work from home
Customer Experience Advisor
Haier Europe —Birchwood
- Full-time
- Hybrid work
- CRM software
- Customer service
- Salesforce
- Employee assistance programme
- Employee discount
11d
Customer Help Desk Advisor
JLA —Sowerby Bridge
- £25,272 a year
- Full-time
- Hybrid work
- Microsoft Word
- Customer service
- Computer literacy
- Free parking
- Annual leave
Quick apply
Customer Service Advisor
Haier Europe —Bolton
- £26,181 a year
- Weekend availability
- Hybrid work
- Customer service
- Free parking
- Employee assistance programme
Head of People (Bury Head Office, with regular travel to Preston and Oswestry)
Dunsters Farm —Bury
- Monday to Friday
- Management
- Travel
- Human resources
- Free parking
- Health & wellbeing programme
Quick apply
10d
Parts/Service Advisor
Lynch Truck Services Ltd —Accrington
- £16 an hour
- Full-time
- Microsoft Excel
- Customer service
- Computer literacy
- Free parking
- Employee assistance programme
Quick apply
12d
Independent Living Advisor
The Guinness Partnership —Manchester
- £27,164 a year
- Full-time
- Microsoft Access
- Microsoft Office
- Administrative experience
8d
Customer Advisor
Boots —Manchester
- £16 an hour
- Part-time
- Customer service
- In-person
- Employee assistance programme
- Employee discount
13d

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customer experience advisor jobs near clayton le moors, lan

Customer Success Management Associate

Moody's -
Salford

Apply Now

Job details

Qualifications

Economics
Presentation skills
Bachelor's degree
AI
Business
Account management
Communication skills

Full job description

At Moody's, we unite the brightest minds to turn today’s risks into tomorrow’s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are—with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody’s is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we’re advancing AI to move from insight to action—enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence.

If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity.

Skills and Competencies

2+ years of professional experience in customer success, account management, pre-sales or customer support roles
Ability to work both independently and within a team environment, with high attention to detail
Excellent verbal/written communication and presentation skills
Experience in creating and leading scalable client focused communications or campaigns preferred
Solid understanding of complex business concepts and processes, particularly in the area of regulatory compliance, supplier and credit risk use cases preferred
Ability to travel as needed (up to 25% of the time)
Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency. Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use.

Education

Undergraduate/first-level degree (e.g., Bachelor’s degree) required, preferably with coursework in business, economics, finance, marketing or related fields.

Responsibilities

Manage a large portfolio of Tier 3 customers through a one-to-many engagement model.
Leverage frameworks and interactions based on customer lifecycle stage, usage maturity, ARR, growth potential, and risk profile.
Maintain visibility of portfolio health and prioritise activity using health scores and customer intelligence.
Monitor customer engagement trends to identify adoption opportunities and churn risks.
Be accountable for your customer’s overarching success throughout the customer lifecycle, including customer adoption, account health, and retention at scale
Act as the trusted advisor, sharing industry best practices and resources, such as training, user events, webinars, product releases, and more
Lead many engagements including hosting webinar style training and empowering customers at scale through sharing helpful and relevant resources
Build cross-functional partnerships by contributing your customer-centric perspective to internal continuous improvement initiatives driving efficiency and effectiveness
Organise and lead customer engagements including onboarding, kickoff, status calls, and strategic sessions
Collaborate with team members to create and maintain training resources for end users
Monitor and analyse customer’s usage of our product
Present utilisation information to clients with recommendations to optimize their results
Identify and track opportunities and risks within assigned customer base
Maintain strong product knowledge for training, usage and client satisfaction
Help to upskill colleagues through product training and “lunch and learn” style engagements
Coordinate customer-facing initiatives with other KYC and Data Apps teams (i.e., connect marketing with users for testimonials, connect product development with beta testers, etc.)

About the team
Our Customer Engagement team is responsible for driving purposeful and value-based interactions with our clients to maximise retention, satisfaction, and loyalty. By joining our team, you will be part of exciting work in developing deep customer relationships, bringing the voice of the customer to the center of our business strategies, and identifying new opportunities for expansion. We strive to be an industry-leading organisation with a strong focus on customer centricity and collaboration.

Moody’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody’s Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.

Apply Now

Refine Your Search

customer experience advisor jobs in clayton le moors, lan

Customer Success Management Associate

Customer Service Advisor

Recruitment & Onboarding Advisor

Dutch Speaking Customer Service Advisor

Customer Service Advisor

Customer Banking Agent

Trainee Debt Advisor/Financial Services Advisor

Inbound Sales Advisor

Experienced Debt Advisors - IVA and/or Corporate Insolvency

Resident Experience Advisor

Retail Advisor - Vodafone Barrow 18hrs per week

Customer Advisor (Airport)

Collections Agent - no evenings/weekends!