Client services occupations Work, Jobs in Clearwell, Gls (with Salaries)

Customer Services Specialist - Lidney, UK
Yokohama TWS —Lydney
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
3d
Client Services Administrator
eXPD8 —Bristol
- £24,784.50 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Life insurance
- Referral programme
Customer Success Specialist
Sparkol Ltd —Bristol
- £25,000 - £32,000 a year
- Full-time
- Hybrid work
- CRM software
- Work from home
Quick apply
12d
Customer Experience Representative
CloudClevr —Cheltenham
- Organisational skills
Customer Success Representative (Pro Clients)
Leafe —Bristol
- £25,000 - £30,000 a year
- Full-time
- Hospitality
- Health & wellbeing programme
- Annual leave
Quick apply
9d
Customer Success Manager
Spruce —Bristol
- £50,000 - £72,000 a year
- Full-time
- Hybrid work
Quick apply
Client Relationships Officer
Bristol City Council —Bristol
- £29,064 - £31,022 a year
- Full-time
- Hybrid work
- Administrative experience
- Communication skills
- School
- Annual leave
- Flexitime
11d
Senior Executive, Customer Success
AirAsia —Newport
- Full-time
- Customer service
- Bachelor's degree
Service Delivery Specialist
QA Limited —Cheltenham
- AI
- Annual leave
- Employee assistance programme
Customer Experience Agent
CitySprint —Bristol
- £26,811.20 a year
- Full-time
- Microsoft Office
- Communication skills
- Time management
- Annual leave
Quick apply
12d
Service Delivery Specialist
QA —Cheltenham
- AI
- Annual leave
- Employee assistance programme
Account Handler - Commercial & Schemes
Howden Group Holdings —Cheltenham
- Full-time
- Hybrid work
- Customer service
- Administrative experience
Customer Order and fulfilment Coordinator - Repair and Overhaul
GE Aerospace —Gloucester
- Full-time
- Customer service
- Computer literacy
- ERP systems
12d
Client Retention Manager
Vergo —Gloucester
- Microsoft Office
- Analysis skills
- Organisational skills
- Health & wellbeing programme
- Annual leave
Quick apply
Account Handler
Howden Group Holdings —Bristol
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Aftersales Advisor
BCA —Bristol
- £14.54 an hour
- Customer service
- Salesforce
- Data entry
- Employee assistance programme
- Employee discount
Quick apply
9d
Customer Service Advisor
Kinaxia Transport & Warehousing —Yate
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Employee discount
Quick apply
Contract Liaison Officer
Novus Property Solutions Ltd —Hereford
- Full-time
- Microsoft Office
- Contracts
- IT
- Employee discount
Quick apply
10d
Contract Support
Lancer Scott —Bristol
- £27,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Customer Success Manager
Fathom —Bristol
- Hybrid work
- Sales
- APIs
- Communication skills
Quick apply

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Customer Services Specialist - Lidney, UK

Yokohama TWS -
Lydney

Apply Now

Job details

3 days ago

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Customer service
ERP systems
English
Microsoft Office
Organisational skills
Communication skills

Full job description

About Us: We are Yokohama TWS, a leading global supplier of tires and complete wheels for the agricultural, material handling, construction, motorcycles segments. We design and manufacture tire and wheel solutions made for the future. With a combination of value, safety and ease, our solutions provide a more productive and sustainable performance our customers demand. We pair the expertise and power of our global reach with the care and knowledge of local proximity. This brings innovation, technology and sustainability together to answer the specific needs of our customers. All while continuing to reduce our and their impact on the planet. Our people take ownership to deliver on this promise every day. We are a global Company with a local reach, operating in more than 50 Countries worldwide with 5.300 employees of 40 different nationalities, 12 state-of-the-art plants and 4 innovation centers. We are part of Yokohama Rubber Co., Ltd., a global leader in the tire industry with 1094 billion yen in revenues (approx. 6.7 billion euro), approximately 34,000 people around the globe and with operations in more than 120 countries. If you have an entrepreneurial mindset, enjoy taking responsibilities and getting things done in the right way, join us! We are plenty of opportunities to grow and develop in a truly dynamic and easy-going environment.

GENERAL JOB DESCRIPTION

The Customer Service Specialist is responsible for the delivery of high-quality customer service to internal and external customers. This individual should strive daily for Customer Service Excellence, continuously improving our service standards by making sure the customers’ needs are taken care of in a timely, accurate, and professional manner. This individual should anticipate the needs of the customer and work to prevent any interruptions in service. This individual must be an independent thinker and be able to collaborate with their team, other internal teams, and support sales.

KEY RESPONSIBILITIES / AUTHORITIES (IF APPLICABLE)

Answer customer calls and reply to customer emails
Enter orders into the ERP and follow the order progress through to delivery
Navigate and communicate with customers via customer web portals if applicable
Develop expertise for identifying product availability and product lead times
Maintain accurate and organized records of orders, credits, returns
Resolve customer issues professionally and in a timely manner
Support team selling efforts, follow through on inquiries
Participate in customer calls and visits, team calls and meetings
Other duties as assigned

KEY DELIVERABLES / KPIs (IF APPLICABLE)

Customer Satisfaction
Productivity/Accuracy

JOB REQUIREMENTS (EXPERIENCE, SKILLS, COMPETENCIES, EDUCATION…)

High school diploma
Proficient in Microsoft Office, Word, Excel, PowerPoint
Ability to learn ERP and new systems quickly and efficiently
Fluent English (another language is a plus)
Proficient knowledge of customer service, and standard office practices and procedures
Outstanding communication skills, both written and verbal
Ability to manage complexity and work under pressure
Ability to self-motivate, work independently, and as a part of a team
Strong organizational skills, attention to detail, ability to multitask and follow through
Ability to solve practical problems, to interpret documents and write correspondence and reports

Apply Now

Refine Your Search

client services occupations jobs in clearwell, gls

Customer Services Specialist - Lidney, UK

Client Services Administrator

Customer Success Specialist

Customer Experience Representative

Customer Success Representative (Pro Clients)

Customer Success Manager

Client Relationships Officer

Senior Executive, Customer Success

Service Delivery Specialist

Customer Experience Agent

Service Delivery Specialist

Account Handler - Commercial & Schemes

Customer Order and fulfilment Coordinator - Repair and Overhaul

Client Retention Manager

Account Handler

Aftersales Advisor

Customer Service Advisor

Contract Liaison Officer

Contract Support

Customer Success Manager

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