Front of house coordinator Work, Jobs in Clerkenwell, Gtl (with Salaries)

Senior Waiter/Waitress – Floor & Guest Experience Coordinator
Mariage Frères —London
- Weekend availability
- Serving
- Hospitality
- Customer service
- Store discount
- Annual leave
Quick apply
In-Room Dining Coordinator, The Savoy Hotel
FAIRMONT —London
- £18 - £70 an hour
- Hospitality
- Customer service
- Hotel
- Employee discount
Quick apply
In Room Dining Coordinator
Four Seasons —London
- £41,500 a year
- Weekend availability
- Hospitality
- Hotel
- Organisational skills
- Employee discount
- Flexible schedule
9d
Reservations Coordinator
Evelyn's Table —London
- Up to £18 an hour
- Full-time
- Hospitality
- Microsoft Office
- Administrative experience
- Employee assistance programme
- Employee discount
Quick apply
2d
Global Services Coordinator
Rapport —London
- £33,456 a year
- Full-time
- Microsoft Office
- Time management
- Employee assistance programme
Meeting & Host Coordinator
Rapport —London
- £34,836 a year
- Full-time
- Hospitality
- Microsoft Office
- IT
- Employee assistance programme
- Employee discount
5d
Event Operations & Logistics Coordinator
Easy Gourmet Ltd —London
- £31,000 - £33,000 a year
- Weekend availability
- Hospitality
- Driving
- In-person
Quick apply
Guest Relations Coordinator
Maybourne —West London
- 8 hour shift
- Hotel
- Hotel experience
- Employee discount
- Referral programme
Quick apply
2d
Guest House & Office Coordinator (Part-Time)
Chelsea Guest House —London
- Up to £35,000 a year
- Part-time
- In-person
- Leadership
Quick apply
6d
Guest Relations Coordinator
Maybourne Hotel Group —West London
- Full-time
- Hotel
- Hotel experience
- Employee discount
- Referral programme
2d
Reservations Co-ordinator
The Pembroke Club —London
- Full-time
- Hospitality
- Customer service
- Communication skills
Quick apply
6d
In-Room Dining Coordinator
The Chancery Rosewood —London
- Full-time
- Hotel
- Employee discount
- Life insurance
Quick apply
Event Coordinator/ Restaurant Manager
Town London Ltd —London
- £48,000 - £50,000 a year
- Weekend availability
- Hospitality
- Management
- Organisational skills
- Employee discount
Quick apply
Restaurant Reservations Co-ordinator
Coworth Park —Ascot
- Hospitality
- English
- Microsoft Office
- Employee discount
Event Receptionist/Coordinator
The Lensbury —Teddington
- £26,438 a year
- Full-time
- Hospitality
- Bar
- Microsoft Office
- Free parking
- Annual leave
Quick apply
5d
Night In Room Dining Coordinator
The Chancery Rosewood —London
- Full-time
- Hospitality
- Hotel
- Organisational skills
Quick apply

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Senior Waiter/Waitress – Floor & Guest Experience Coordinator

Mariage Frères
London

Quick apply

Job details

Permanent | Full-time

Benefits

Store discount
Private dental insurance
Annual leave
Discounted or free food
Company pension
Private medical insurance
Employee discount

Qualifications

French
Serving
Hospitality
Customer service
English
Host/hostess experience
Organisational skills
IT
Leadership
Restaurant experience
Communication skills

Full job description

Mariage Frères | Covent Garden Flagship Store Tea Emporium

Full-Time | Covent Garden, London

Founded in Paris in 1854, Mariage Frères is one of the world's most prestigious luxury tea houses, renowned for its exceptional teas, refined hospitality and unique guest experience.

We are currently seeking a passionate, motivated and service-driven Senior Waiter/Waitress – Floor & Guest Experience Coordinator to join our team at our iconic Covent Garden Flagship Store.

Home to the world's largest tea wall, our iconic Covent Garden flagship is a unique Tea Emporium combining luxury retail, a renowned tearoom and restaurant, takeaway service, terrace and private event spaces. Welcoming guests from around the world every day, it offers a truly distinctive hospitality experience in the heart of London.

This is an exciting opportunity for an experienced hospitality professional looking to take the next step in their career and play an important role in the continued development of our hospitality operation.

The Role

This is a hands-on role combining exceptional table service with floor coordination, guest experience leadership and team support responsibilities.

The successful candidate will remain actively involved in service while helping coordinate daily operations, support colleagues, oversee guest flow and contribute to maintaining the highest hospitality standards throughout the flagship store.

Working closely with management, you will help ensure smooth service, support the development of the team and contribute to the continued growth of the business.

In addition to restaurant service, you will support guest hosting, reservations, terrace operations, takeaway service and the overall smooth running of our Tea Emporium.

Key Responsibilities

Restaurant & Tea Room Service

Deliver professional, attentive and personalised table service.
Ensure guests receive an exceptional dining and tea experience from arrival to departure.
Take food and beverage orders accurately and confidently.
Serve food, teas and beverages according to company standards.
Manage your section efficiently while maintaining the highest service standards.
Ensure smooth communication between front-of-house and kitchen teams.
Anticipate guest needs and resolve issues professionally.

Guest Experience & Hosting

Welcome guests warmly and professionally.
Support reservation management and guest flow throughout the restaurant, terrace and Tea Emporium.
Assist with seating guests and managing waiting lists when required.
Ensure every guest receives a memorable and personalised experience.
Act as a true ambassador for the Mariage Frères brand and values.
Support private events and special guest experiences when required.

Floor Coordination & Team Support

Lead by example through exceptional service and professionalism.
Act as a senior member of the front-of-house team during service.
Support and guide colleagues throughout the shift.
Help coordinate service flow throughout the restaurant, terrace, takeaway operation and Tea Emporium.
Support training and onboarding of new team members.
Assist management in maintaining service standards and operational excellence.
Escalate operational or guest issues appropriately when required.
Contribute to maintaining a positive, motivated and high-performing team culture.

Operational Excellence

Maintain exceptional standards of cleanliness, organisation and presentation.
Ensure all guest-facing areas reflect the luxury standards of the brand.
Support opening and closing procedures.
Follow company procedures and health & safety requirements.
Demonstrate initiative and actively contribute to the success and development of the business.

About You

You are:

Passionate about hospitality and guest experience.
Professional, confident and exceptionally well-presented.
Comfortable engaging with an international and culturally diverse clientele.
Positive, energetic and solution-oriented.
Proactive and able to take initiative without waiting to be asked.
Calm under pressure and able to lead by example.
Flexible, adaptable and supportive of colleagues.
Motivated to develop your career within a luxury hospitality environment.

Skills & Experience

Essential

Previous experience as a waiter, waitress or hospitality professional.
Experience working in a busy restaurant, hotel, premium hospitality or luxury environment.
Excellent spoken and written English.
Outstanding customer service and communication skills.
Strong organisational skills and attention to detail.
Ability to lead by example and support colleagues during service.
Right to work in the United Kingdom.

Highly Desirable

Previous experience in a senior waiter/waitress, floor coordinator or shift leader role.
Experience as a host or hostess.
Experience managing terraces or outdoor dining areas.
Experience with reservations systems.
Experience with takeaway operations.
Experience with cocktails, bar service or beverage preparation.
Knowledge of tea, gastronomy or premium food and beverage.
Additional language skills.
French language skills would be a strong advantage.
Previous experience supporting training and development of team members.

Availability & Flexibility

Full-time position.
Flexibility to work Monday to Sunday according to business needs.
Flexibility to work weekends, bank holidays, early shifts and late shifts.
Working schedules and operating hours may evolve according to business requirements, seasonal demand, private events and future business development.
Successful candidates must be fully flexible and willing to support the needs of the business as required.

Benefits

Food and travel allowance.
Private medical and dental insurance following successful completion of probation.
Company pension scheme.
Uniform provided, including dry-cleaning service.
Employee discounts across our outlets.
Benefits and discount programme.
20 days annual leave plus 8 Bank Holidays.
Ongoing training and development opportunities.
Career progression opportunities within an internationally recognised luxury brand.

Join Mariage Frères

If you are passionate about hospitality, enjoy leading by example and would like to contribute to the success of one of the world's most celebrated tea houses, we would love to hear from you.

Benefits:

Company pension
Discounted or free food
Employee discount
Store discount

Language:

English (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

front of house coordinator jobs in clerkenwell, gtl

Senior Waiter/Waitress – Floor & Guest Experience Coordinator

In-Room Dining Coordinator, The Savoy Hotel

In Room Dining Coordinator

Reservations Coordinator

Global Services Coordinator

Meeting & Host Coordinator

Event Operations & Logistics Coordinator

Guest Relations Coordinator

Guest House & Office Coordinator (Part-Time)

Guest Relations Coordinator

Reservations Co-ordinator

In-Room Dining Coordinator

Event Coordinator/ Restaurant Manager

Restaurant Reservations Co-ordinator

Event Receptionist/Coordinator

Night In Room Dining Coordinator

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